Load Overlays:

LD 10 Configure Analog Extensions.

LD 11 Configure Digital Extensions.
LD 12 Configure Operator Console.
LD 13 Configure DTR
LD 14 Configure Trunks & B Channel
LD 15 Configure CDB
LD 16 Configure RDB
LD 17 Configure ADAN(Active Device Number D-Channel & Serial ports)
LD 18 Configure Speed Call List
LD 20 Print Of Analog, Digital & Trunks Ports.
LD 21 - Print Of CDB,RDB.
LD 22 [Print Of ADAN.
LD 23 ACD Configuration.
LD 32 Status Of Card.
LD 34 Status Of TDS Loop.
LD 38 Status Of Conference Loop.
LD 43 To Save Configuration.
LD 48 Status Of ELAN,AML.
LD 56 Tone Table.
LD 57 Flexible Feature Code
LD 60 Status Of B Channel
LD 73 Loop Timers(PRI & DTI)
LD 81 List features
LD 83 List Extensions
LD 96 Status OF D-Channel
LD 117 IP Assignment
LD 143 System Backup, Upgrade of System.

Class Of Service:
XRA: Ring again
CFXA: Call Forward To External DN
PUA: Pickup Allowed
XFA: Transfer Allowed
CCSA: Controlled Class Of Service Allowed
AHA: Automatic Hold Allowed
NAMA: Name Allowed
CNDA: Call Name Display Allowed
DNDA: Dial Name Display Allowed
HTA: Hunt Allowed(Busy Condition)
FNA: Forward Allowed(No Answer Condition)
FBA: Toll Denied (Other Option :SRE,UNR,CTD)
MWA: Message waiting Allowed

LNA: Last Number Dialed Allowed.

ADD: Automatic Digit Display (Other Option DDS-Delay Digit Display)
DTP: Dial in Tone (Other Option DIP-Dial in Pulse)
WTA: Warning Tone Allowed
CWA: Call Wait Allowed
LPD: Lamp denied
XHD: Exclusive Hold denied
TVD: Trunk Verification Denied
CFTA: Call forward by type Allowed(External)
C6D: Conference Allowed(6 party)
AUTU: Authcode unrestricted (Other Options AUTR-Authcode Restricted)
ICDD: Internal Call Detail denied.
NOVD: Net override Allowed (Barging).
RDI/UDI: Restricted from receiving direct DID Calls.

MDF Cabling Color Code:

1.White Blue, Orange, Green, Brown & Grey.
2.Red - Blue, Orange, Green, Brown & Grey.
3.Black - Blue, Orange, Green, Brown & Grey.
4.Yellow - Blue, Orange, Green, Brown & Grey.

Basic Commands Of EPABX:

1.Template Audit:
>LD 1 (For any Operator Console Problem)
2.Time Setting:
>LD 2
.TTAD (Display Current Date & Time)
.STAD DD MM YYYY HH MM SS
3.To Know Specific Type DNs:
>LD 81
REQ:LST
CUST:0
:
:
FEAT (500,2616 or CLS: HTD, HFAetc)
4.To have Extn Specific Authcode:
>LD 88
REQ:NEW
TYPE:AUTH
CODE:nnnnnn
CLASS:

>LD 20
REQ:CHG
TYPE:
TN:l s c u
ITEM: CLS AUTR
ITEM: MAUT
SPWD:****
AUTH 1 nnnnnn
AUTH 2 nmannn
5.To have Display Features in CLS(Digital Phones)
CLS ADD DNDA CNDA NAMA
6.To see status of MUS Trunk:
>LD 20
REQ:PRT
TYPE:MUS
TN:l s c u
:
:
CFLP nn
>LD 38
if .STAT nn
CNFC 00 DSBL 00 BUSY (Condition fine)
CNFC 00 DSBL 00 BUSY
If .STAT nn (Condition Not Okie)
DSBL
7.To view Route Data Block:
>LD 21
REQ:PRT
TYPE:RDB
CUST:0
ROUT:nn
ACOD:Enter Value
8.To View XLST:
>LD 20
REQ:PRT
TYPE:PRE
:
XLAT n
PRE m

>LD 20
REQ:PRT
TYPE:SCL
:
LSNO:m
9.To change XLST:
>LD 18
REQ: CHG/NEW
TYPE:SCL/PRE/SSC
LSNO:n
:
:
STOR 0 nnnn
STOR 1 nnnn
10.To view NCOS Feature:
>LD 49
REQ:PRT
TYPE:FCR
CRNO n (NCOS No : 0,1,2,3..)
11.To check Status Of TTY Port:
>LD 37
.STAT TTY
>LD 22
REQ:PRT
TYPE:ADAN TTY n
12.To check Connection Of Digital phones:
>LD 32
.IDU l s c u (Displays the type of digital phone if properly connected by MDF)
13.To see Unused DN:
>LD 20
REQ:PRT
TYPE:LUDN
14.To see Unused Voice Units
>LD 20
REQ:LUVU
REQ:LUC (Print Unused Cards)
REQ:LTN(List TN of Type Specified)
TYPE:COT/DID/MUS/PRI/TIE

15.To know DID Dedication:

>LD 49
REQ:PRT/CHG
TYPE:IDC
CUST:0
IDGT:nnnnn (Last Digit Of DID)
Nnnnn mmmm(Dedication On)
16.To view the trunk lines dedicated to particular ACOD/Route
>LD 21
REQ:LTM
CUST:0
ROUT:
ACOD:nnnn
17.To see system ID & RLS
>LD 22
REQ:ISS/SLT/TID
18.To know Class Of Authcode
>LD 88
REQ:PRT
TYPE:AUB
19.To know Keypad Features
>LD 57
REQ:PRT
TYPE:FFC
CUST:0
CODE:ALL or Specific Code (Like PLDN)
20.To Program a CDR port
>LD 17
REQ:CHG
TYPE:ADAN TTY X
:
:
USER CTY XMTC(Remove MTC)
USER CTY CDR
21.To have Different DNs in same Pickup group
>LD 20
:
RNPG n (Have same n for all the Extns in this particular pickup group)
:

>LD 57
REQ:PRT
TYPE:FFC
CODE:PURN
22.Blocking Route a particular DN
TARG RDB
TGAR Extn
If TARG=TGAR Then it will block that Extn from making any calls on the member
COT Lines of that particular RDB ie Access Denied.
23.To know the RCO Parameter
>LD 21
REQ:PRT
TYPE:RDR
24.To see the details of Login of that Day
>LD 22
REQ:PRT
TYPE:PHST
25.To see after Print History
>LD 22
REQ:PRT
TYPE:AHST
26.To check Daily Routine Tests
>LD 22
REQ:PRT
TYPE:OVLY
:
TODR 01(Means 1am When traffic is minimum)
27.To change Time Of Daily Routine Tests
>LD 17
REQ:CHG
TYPE:OVLY
:
:
TODR 09 (Means 9am)
DROL 32 36 43 135 137
28.To save the Changes
>LD 43
.EDD (SCH5066 EDD not Done)

29.For Software Audit

>LD 44
.AUDIT
.R 1
>AUD000 Means no problem
30.To see DTMF
>LD 97
REQ:PRT
TYPE:XCTP
:
:
DTMF 218
31.To see PCM Law
>LD 17
REQ:PRT
TYPE:PARM
:
:
PCMC A
32.To see all Parameters
>LD 17
REQ:PRT
TYPE:PARM
33.For DISA Details
>LD 24
REQ:PRT/NEW
TYPE:DIS
DIS DN
34.To copy an DN
>LD 10/11
REQ:CPY n
TYPE:
CFTN:l s c u (Existing TN)
SFLT: Auto/TNDN
TN:l s c u (New TN)
DN: (New DN)
35.DTI Checking (DID\DOD)
>LD 60
.STAT

.LCNT (Display error in loop)

.RCNT (Reset loop)
36.Hyperterminal Connectivity Setting
Meridian EPABX VT100
Meridian Mail VT52
37.CDB Data
AML_DATA Voice Mail
ANI_DATA Automatic Number Identification Data
CDR_DATA Customer Data Block
CCS_DATA Controlled Class Of Service
FCR_DATA Flexible Code Restriction NCOS Codes
FFC_DATA Flexible Feature Code
FTR_DATA Feature & Options Data
LDN_DATA Listed Directory Number
MPO_DATA Multi Party Operator
NET_DATA PRI/DTI Data
NIT_DATA Night Data
PWD_DATA Password Data
RDR_DATA Call redirection Data
TIM_DATA Timer Data

Configuration Procedures:
Trunk Configuration:
1.Check for the existing route number,ACOD & Free port.
2.Create a new RDB(LD 16)
3.Create a new COT(LD 14)
4.Have a print of one Existing RDB & COT
>LD 16
REQ:NEW
TYPE:RDB
CUST:0
ROUT: new no
DES:
TKTP:COT/DID/TIE
:
AUTO:YES
:
ICOG:IAO/IGT/OGT
:

SRCH:RRB
:
ACOD:new no
:
CNTL:YES
:
CDR:YES
TIMR : ICF 512
OGF 512
EOD 3968
DSI 3968
NRD 3968
DDL 70
ODT 4096
RGV 256
FLH 510
GTO 896
:
:
NEDU: ETH
FEDU: ETH
MUS: YES
MRT: Music Route No
:
:
FRL 0 n (Fill in same no as present in existing RDB)
1 n
2 n
3 n
4 n
5 n
6 n
7 n
TTBL: n (Fill in same no as present in existing RDB)
>LD 14
REQ:NEW
TYPE:COT
TN:
DES:
XTRK:EXUT
FWTM:NO
CUST:0
NCOS:
RTMB:R.No M.No (R.No-Route No , M.No-Member No)

ATDN:
SIGL:LOP
TIMP:600
BIMP:600
SUPN:YES
STYP:BTS
:
BTDT:0
CLS UNR/DTN/WTA/LPR/APN/THFD/BARD/PIO/NTC/LOL
TKID

ACD Configuration
*Never copy an ACD DN as it will cause data corruption.
*All ACD Calls land on ACD Key.
*CALL
CDN
ACD Queue
ACD Agents
*Agent Has to
1.Login
2.Logout Press MSB Twice(Cannot RX ACD Calls & Can RX Extn Calls)
3.Not ready
4.Make set busy Press MSB Once(Cannot RX Both ACD & Extn Calls)
5.Answer Supervisor

CDN Configuration (Controlled DN)

>LD 23
REQ:NEW
TYPE: CDN
CDN: nnnn
:
:
DFDN:mmmm (ACD Queue)
:

ACD Queue Configuration

>LD 23
REQ:NEW
TYPE:ACD
ACDN:mmmm
MAXP:100 (How many agents to be present in this queue)
FRRT
(First RAN Route)
SRRT
(2nd RAN Route)
NRRT
(Night RAN Route)
OVDN
(Overflow DN)

NCFW

(Night Call Forward)

ACD Agents
>LD 11
REQ:NEW
TYPE:2616
TN:
:
:
CLS AGN/SPV BUZZ RNGB
KEY 00 ACD mmmm 0 nmnm (mmmm ACD Queue , nmnm Agent Id)
1 SCR Extn No
2 NRD Not Ready
3 MSB Make Set Ready
4 ASP Answer Supervisor
5 EMR Emergency Queue
6 DWC 7000 Display waiting calls

Meridian Option 11C

Difference Between 11,11E,11C
Option 11
2 CPU Cards: CPU/CONF (Conference Loop) and TDS/DTR (Tone Digit
Switch/Digit Tone Rxer) occupied 2 slots.
1 Expansion cabinet
224 Ports(including Trunk & Digital cards)
Connectivity of expansion cabinet to main cabinet: Copper Connectivity only
Max distance bet main & expansion is 2.12 m.
Max 10 slots for cards excluding power supply.
Operates on AC.
Connection from 1st slot of expansion cabinet to anywhere between 2 & 9 of
main cabinet.
Option 11E
System core ( contains cartridge containing customer data base)
384 ports
2 expansion cabinets
Copper or fiber connectivity for the expansion cabinets to the main.
Max distance between 10 m.

Fiber Connectivity : MFI Card(Main Fiber Interface) & EFI Card(Expansion

Fiber Interface)
Rls 22 & 23.

Option 11C
SSC (Small System Card) Motorola 68040(CPU/16 MB of DRAM)
S/W Daughterboard
Two slots for fiber expansion
Max of 4 expansion cabinets
700 ports
Rls 24 & 25
If connecting a single expansion cabinet require a single daughterboard
If connecting a 2 expansion cabinet require a dual daughterboard
If connecting a 3 expansion cabinet require a single & dual daughterboard
Max distance between main & expansion can be 3 Km.
General Details
EPABX TDM Switch
Total 10 Slots
Slot 10 Meridian Mail (MM)
SSC contains Dongle & S/W Daughterboard
Dongle Lithium Battery storage Contains Site ID (System) & Auxiliary ID
(Up gradation)
Rls 23 & 24 32 MB S/W Daughterboard
Rls 24.24 & 25 onwards 48 MB S/W Daughterboard
During up gradation we need to change the S/W Daughterboard which
upgrades the Flash part of the Memory.
NTTK13AA & NTTK25AA 48 MB S/W Daughterboard available at Market.
SSC Card: Occupies one slot can insert PCMCIA Card A: & B: drive - A: Up
gradation B: Backup
When a card is inserted, the time slots(Loop) is taken from the Back plane.
Loop 29 & 30 are reserved for conference (By default Logical & not physical)
One Loop 30 time slots
Loop 11 to 28 Expansion cabinet (Reserved)
ISM Incremental S/W Management
Digital Line Card

16 ports
each port as a TN(Terminal Number)
Loop Shelf Card Unit (l s c u)
DN Directory Number (extn No)

SSC Card
3 Serial ports
Port 0, 1 ,2 - Maintenance (To view ACD,CDR & Login Purpose)
Ethernet Connectivity assign a IP (PC)
CDR (Call Detail reporting) Log of outgoing & incoming calls
ACD (Automatic Call Distribution) automatically distributes the call
depending on the most idle agent suitable for call center need to capture the
reports.
BASIC CARDS
DLC: Digital Line Card 16 Ports (-28 V DC) supports only Nortel digital phones
FALC: Flexible Analog Line Card 16 Ports (-40 V DC)
MWLC: Message Waiting Line Card 16 Ports
XCOT-I : Trunk Card India Modified 8 Ports
COT/PPM: Trunk Card 8 Ports
UNVTRK: Universal Trunk Card 8 Ports
PRI: Primary Rate Interface (2 types) 30B + 1D: E1 & 23B + 1D: T1
DTI: Digital Trunk Interface (2 types) 30 Channels: E1 & 24 Channels: T1
MIRAN: Meridian Integrated RAN
MICB: Meridian Integrated Conference Bridge
E & M: Ear & Mouth Card
PRI Card

Need to configure a D-Channel

EURO, Q Sig, ESS4, SL1 Protocols Between switches by which data can be
sent thru D Channel
Outband Signaling Signaling has a separate channel (CCS- Common Channel
Signaling)
All signals are passed via D-Channel
The line remains idle as long as acknowledgement is not rxed although the call
is placed

DTI Card

Inband Signaling
Channel Associated Signaling (CAS) No Protocol
Two types of Condition: Idle & Seize Code - should match in remote end
All signals passed in the same Voice Channel
Once the call is placed the line is seized & that extn becomes busy for Other
Callers.

MITG (Meridian Integrated (IP) Telephony Gateway)

Voice over IP Extending ur voice in network over Internet
Two Types : (1) Line side (using IP Phone over WAN)
(2) Trunk side (Connect two meridian over Ethernet)
ITG TDM to convert IP Packets & Compresses data
ITG 1.0 Works with Rls X.11 onwards
ITG 1.0 8 simultaneous calls occupies 2 slots
ITG 2.0 24 simultaneous calls occupies 2 slots OTM 2.0 or later
ITG 3.0 32 simultaneous calls occupies 1 slot OTM(Optivity Telephony
Management) 2.0 or later MC (Media Conversion) Card
MAT (Meridian Administration Tools) 6.1 or later PC with Windows 95 or
later

Has 2 Ethernet ports, one is for E LAN & one is for T LAN Connection
MAT is connected to E LAN of Meridian & E LAN of MITG
Dongle ID is there for ITG 1.0 but ITG 2.0 & 3.0 does not require Dongle
ID.
Supports CDR (Call Detail reporting) & SNMP Alarm Traps

Prerequisites For Configuring ITG

Stable & dedicated IP Address for ITG Card
Node IP address (T LAN IP address on the ITG)
Management LAN Gateway IP address
Management subnet mask
Voice LAN gateway IP
Voice subnet mask
Keycode of MITG Card
Dongle ID of MITG Card
MAC Address of MITG Card

Line Card

No ITG 1.0 Version

Does not require a Meridian on the other end. It requires only a IP Phone.
24 ports per card (ITG 2.0) & 32 ports per card (ITG 3.0)
Supports up to 96 Internet Telephones per card (Virtual Connection within
LAN)

Trunk Side
Connects two Meridian over Intranet & ordinary phones are enough for
communication.
Hardware Installation
Insert MITG Card in any IPE Slot
Connect the cable corresponding I/O Slot & other E LAN for MAT/OTM ,T
LAN for Customer
MITG Card
8/24/32 port trunk card
Two Ethernet ports & one serial port (Card Management)
Acquires 2 physical slots (ITG 3.0: 1 Slot)
It has Dongle (only for ITG 1.0), RAM, Flash ROM, Processor
G.711 (64 Kbps), G.729 (8 Kbps), G.729AB (8 Kbps) Codec supported (for
Compression Standards)
Protocol used: TCP/IP
IP to IP Phone: Virtual Port is used
IP to Analog/Digital: Physical port is used
MITG Trunk Prerequisites
Rls 21 or Later : MITG 1 / Rls 25 or Later : MITG 2
Packages : BARS(ld 57), NARS(ld 58), CDP(ld 59)
MAT S/W
PC with windows 95 or later
MITG Trunk Configuration
ITG Command Line Interface Configuration : E LAN Configuration of MITG
Login as: itgadmin
Pwd: itgdmin
At ITG >setLeader xx.xx.xx.xx,yy.yy.yy.yy,zz.zz.zz.zz <Enter>
xx.xx.xx.xx: IP Address of Management interface
yy.yy.yy.yy: Gateway IP Address of Management interface on the leader 0
zz.zz.zz.zz: Subnet mask for the Management Interface
After this, reboot ITG Card & after which LCD Display on front of ITG
Card will indicate BLDR (Backup Leader)

Configuration of ITG at Meridian end

Route Programming
Trunk programming
CDP Programming (Coordinated dialing Plan)
MAT-ITG Configuration: T LAN Configuration of MITG
Node properties configuration
Card properties configuration
Dialing Plan properties configuration
Text Node, Card, Dialing plan properties to ITG Card
Reboot Card

Procedures to Reset the Mailbox admin password of Callpilot (version 2.1) to

the default
&#61558; Login to Callpilot as Administrator
&#61558; Go to programs --> Callpilot --> Support tools
&#61558; It asks for a username and password
&#61558; Username : tas (all lowercase)
sensitive)

Password : !TazIYex.4 (all case

&#61558; After Logging in , Chose Option 10 Database Utility , then Chose

Option 4 Database API Utility
&#61558; After the selection you will get the CI> prompt
&#61558; In the CI> prompt type resetadminpwd
With the above procedure your Callpilot Admin password can be resetted to the
default. The default password is 124578