Niesha Randall

10612 Park Hts. Upstairs

Cleveland, OH 44104
(216) 253-4474

Objective
To obtain a position utilizing exceptional interpersonal and organizational skills
and strong work ethic, and the ability to meet strict deadlines. Strong interest in
a position handling a variety of job tasks with increasing responsibility.

Qualifications

• Customer service, sales, and cash handling experience

• Computer literate, Familiar with Microsoft Word
• Good math aptitude
• Quickly establish rapport to ensure customer satisfaction
• Deliver prompt; courteous service to the public

Relevant Experience

Home Health Aide, First Choice 2005-2004

• Assisted residents with daily living activities and household chores.-
• Provided personal care including bathing, and skin care.
• Cooked and prepared meals daily, cleaned and sanitized resident’s home.
• Communicated patient’s needs of clients to nursing staff .
• Escorted patients to appointments, special events, and recreational
activities.

Customer Service Representative, B. P., Cleveland, OH 2004-2002

• Processed transactions daily and maintained accurate cash flow in register.
• Maintained store, store grounds, and work areas.

Cashier/ Customer Service Rep, Dollar Outlet, Cleveland, OH 2002-2000

• Greeted customers and expedited customer purchases in a timely manner.
• Processed transactions daily and maintained accurate cash flow in register.
• Answered incoming calls, informed public of product availability.
• Processed inventory and stocked new product on sales floor.

Education & Training

Certificate of Completion, No Turning Back Program/ Council for Economic

Opportunities in Greater Cleveland, Cleveland, OH

Business Clerical Certificate, Cleveland Job Corp, Cleveland, OH

Home Health Aid Certificate, Visiting Nurses Association, Cleveland, OH

REFERENCES AVAILABLE UPON REQUEST