Ms. Nichole D.

Riley
2904 N. Tatnall st
Wilmington, DE 19802
rileyblessings@gmail.com
(302) 333-2266

Relevant work experience

April 2015-July 2015

Executive Assistant(intern)
Kingswood community ctr.
My duties include; providing direct support to the Executive Director and senior staff by way of
analytical, strategic, operational, and administrative duties. In addition to; serving as a back-up
for Human Resources/personnel, handling confidential information and acting as a liaison with
other departments and outside agencies, including high-level staff such as CEOs, Presidents,
Senior Vice Presidents. Project management in compliance with all state and federal
guidelines. Scheduling of staff, meetings, and travel accommodations. Preparation of all
correspondence, financial reconciliation, grant writing, PowerPoint presentations.

November 2013-June2014
Sales Manager in training/Mentor
CarMax
My duties included; employee development and management, strategic planning to achieve
the objective of meeting productivity and performance goals; implementing workshops and
training exercises, developing process improvement programs, processing loan documents and
overseeing financial transactions; recruiting, interviewing, and transformation of web enabled
relationships.

December1998-December2013
Sr. Sales Account Executive
Comcast Cable
My duties included; 15 years of working in a very fast paced call center, demonstrating
excellent verbal and written skills while troubleshooting, effectively assisting an average of 50
customers a daily; mastering product benefits and knowledge therefore maximizing sales,
revenue, and our customer base; utilizing Microsoft products such as PowerPoint, Excel, and
Windows; scheduling appointments and daily tracking/documentation.

Education
B.S. Health and Physical Educational Studies University of Delaware
M.S. Human Services Administration
Wilmington University

1996
2015