A

PROJECT
REPORT
ON

CUSTOMER SATISFACTION SURVEY

ON PRIVATE AND PUBLIC TELECOM
USERS IN SAGAR

2015-2016
Submitted to
Department of Management Study
INFINITY MANAGEMENT &
ENGINEERING COLLEGE SAGAR
In The Fulfillment of the Requirement
for the Project
OF

Master of Business Administration

UNDER THE GUIDANCE OF

SUBMITTED BY

MR. GAURAV JAIN

REKHA SHRIVASTAVA
M.B.A. II
Sem.

CERTIFICATE
This is to certify that the project report titled CUSTOMER
SATISFACTION

SURVEY

ON

TELECOM USERS IN SAGAR

PRIVATE

AND

is prepared by

PUBLIC
REKHA

SHRIVASTAVA student of MBA (hones) 4th semester under the

guidance of faculty MR. GAURAV JAIN for the partial fulfillment of
Master Of Business Administration (HONS) is satisfactory in respect
of.
This work done has been carried to our satisfaction and it is a benefited
presentation of work by her under the guidance and supervision.

SUGNATURES:

HEAD OF DEPARTMENT

SUPERVISOR

DECLARATION

EXAMINER