Business Continuity Planning

In the backdrop of growing complexity of financial products and the increased leveraging of
technology, operational risks have assumed critical importance in recent times.

The

treatment of operational risk as a distinct risk category along with credit and market risks in
the Basel II framework is a manifestation of the significance of operational risk in impacting
the risk profile of a Bank. Keeping this in mind our Bank has

Adopted well defined IT Policy and IS Security Policy which is being periodically
reviewed and updated.

Become a part of well established (common for State Bank Group) state-of-the art IT
infrastructure which is certified as BS7799 by BSI.

Our Bank has taken proactive measures to respond to business discontinuities and ensure
uninterrupted availability of all key business resources that support critical banking functions.
In this connection and in order to ensure continuity in business services to the customers, the
Bank has adopted a well defined Business Continuity Plan and Disaster Recovery Plan
Policy. Our Bank is part of a well established high-end Business continuity and Disaster
Recovery infrastructure which ensures seamless continuity in case of need. The Disaster
Recovery drill is being conducted on a quarterly basis during which the transactions of our
branches are routed through the DR site.

In addition to this, the Bank has a nearby site to

ensure zero data loss in the event of a disaster.

The Bank has implemented Business

Continuity Plan in all the branches and also in the administrative offices together with periodic
reviews and updates.