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  • HMI Server Status Primary ActiveCant Reach Partner Secondary Loading

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    Peo Purwanto
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    Primary and Secondary HMI server Projects were not properly synchronized or the Project Database is corrupt. Use one of the following methods to copy the HMI Project from the Primary to the Secondary.

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    Primary and Secondary HMI server Projects were not properly synchronized or the Project Database is corrupt. Use one of the following methods to copy the HMI Project from the Primary to the Secondary.

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    © All Rights Reserved
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    40 views1 page

    HMI Server Status Primary ActiveCant Reach Partner Secondary Loading

    Uploaded by

    Peo Purwanto
    Primary and Secondary HMI server Projects were not properly synchronized or the Project Database is corrupt. Use one of the following methods to copy the HMI Project from the Primary to the Secondary.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    8/21/2015

    RockwellAutomation

    62020HMIserverstatus:Primary"Active,Can'tReachPartner",Secondary"Loading..."
    AccessLevel:TechConnect
    DateCreated:06/04/200906:00PM
    LastUpdated:03/30/201503:55PM

    Problem
    FactoryTalkViewSERedundantPrimaryHMIServer,Propertiespageshowsthefollowingstatus
    "Active,Can'tReachPartner"
    TheRedundantSecondaryHMIServerstatusis
    "Loading...".

    Environment
    TheWindowsEventViewerLogfilesontheSecondaryHMIservershowsanerrorsimilartothefollowing:
    RockwellHMIFramework"ThedescriptionforEventID(0)inSource(RockwellHMIFramework)cannotbefound.Thelocalcomputer
    maynothavethenecessaryregistryinformationormessageDLLfilestodisplaymessagesfromaremotecomputer.Youmaybeableto
    usethe/AUXSOURCE=flagtoretrievethisdescription;seeHelpandSupportfordetails.Thefollowinginformationispartofthe
    event:FailedtocompletetheTagDBSyncaction(41000).."
    ForViewSEv6.0andearlier:CheckingthesizeoftheSecondaryHMIServer'sProject.DBfile(intheTagssubfolder)showsittobe201Kinsize.
    AttemptingtorestoretheProject/DatabasetotheSecondaryHMIServergivesthefollowingerror
    "HMIServerisrunningpleaseshutdowntheHMIServerbeforerestoring"

    Answer
    ThePrimaryandSecondaryHMIServerProjectswerenotproperlysynchronizedortheProjectDatabaseiscorrupt.
    UseoneofthefollowingmethodstocopytheHMIProjectfromthePrimarytotheSecondary:
    1. UsetheReplicatebuttonontheHMIServer'sRedundancytab.
    2. CopytheProjectfromthePrimarytotheSecondary
    UsetheHMIBackup/RestoreUtilitytobackupthePrimaryProject/Database
    OnPrimaryServer,gototheRedundancytab,andturnoff(uncheck)Redundancy
    OnSecondaryServer,restoretheProject/DatabasefromtheBackupfile
    Aftertherestorecheckthefilesizesforthe.DBfileinthesecondaryproject'sTAGfolder
    ThisshouldbethesamesizeastheoneonthePrimary.Iftheyarenotthesame,trytorestorethefilesfromaDOScommandpromptinsteadofusingtheBackup
    /Restoreutility
    NOTEIftheHMIBackup/RestoreUtilityfromTechnote30310isusedandthesizeofthe.DBfilestillshows201K,theneithermanuallymakeacopyofthe
    Primary'sHMIserverprojectoruseWinZiptobackitup
    OnPrimaryServer,gototheRedundancytab,andturnon(check)Redundancy
    AfterrestoringtheProject/DatabasetoSecondary'sHMIServer,iftheproblempersists,thenreboottheSecondaryHMIServer.

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