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Loyalty Reward Scheme Loyalty Scheme Details: Entitlement:: WWW - Selfcare.sdc - Bsnl.co - in
Loyalty Reward Scheme Loyalty Scheme Details: Entitlement:: WWW - Selfcare.sdc - Bsnl.co - in
Loyalty Reward Scheme Loyalty Scheme Details: Entitlement:: WWW - Selfcare.sdc - Bsnl.co - in
Customer can redeem loyalty points after 180 days from the date of earning
loyalty points first time.
Loyalty Points:
1.Loyalty Points of the Customer are displayed in the customer Account view.
2.Loyalty Points are calculated as sum of the Loyalty Points of all the Billing Accounts of the
customer.
Field Description
Billing Account
This is a dropdown list. It will have all the Billing accounts of the
Customer
Product Type
Product Points
Request Number
Request Date
Status
4 .After Providing the required fields, the redemption request can be submitted by clicking on
submit button.
5.Redemption request can be submitted
i) Only after six months from the date of first point accumulation.
ii) when the outstanding amount of the billing account should be less than or equal to zero.
6. After the Redemption Request is submitted in WSC , request will be assigned to loyalty officer
and alert will go to loyalty officer.
7.The loyalty officer can approve/reject the request by going to the redemption request under the
billing account in CDR and the approval process will be same as mentioned above.
Loyalty
Schemes
View
www.selfcare.sdc.bsnl.co.in :
in
Web
Self
Care
Customer Can also Check the Loyalty Schemes and how Loyalty points are being calculated for a
particular billing account and conditions to Redeem the Loyalty Points on clicking the Loyalty
Schemes View .