Terri Toadvine

80 Powder Creek Way ♦ Dallas, Georgia 30157

404-455-5584 ♦ territoadvine@yahoo.com

SUMMARY

Senior Claims Analyst with extensive experience in Claims Processing for a fortune 500
Reinsurance Company. Known as a self motivated professional with a strong business
background to resolve issues for clients and co-workers. A quick learner who needs little or no
direct supervision. Ability to organize, manage and multi task workload and enjoys a creative
and fast pace environment. Expertise and knowledge includes:

• Claim • Treaty/ • Workman • Claims

Calculations Reinsurance Compensation Accounting
Contracts

EXPERIENCE

General Reinsurance Company, Atlanta, GA 1987-2009

One of the largest Reinsurers worldwide with a network of 45 locations and 1900 employees.

Senior Claims Analyst (2000-2009)

Responsible for processing payments for Reinsurer clients worldwide and coordinating transfer
of claims to affiliate offices and acquired General Reinsurance Business units.

• Prepared and approved payments to clients in 3 days or less from date of request.
• Provided on site claim reviews as requested and completed in a timely manner.
• Successfully, partnered with underwriters on coverage verifications.
• Maintained lifetime medical records on worker compensation claims.
• Trained junior level claim processing staff and created workflow procedures.
• Served as lead analyst on coordinating pre/ post claim review tasks.
• Managed year end projects while working with external clients.
• Involved in pilot projects.
• Served as a go to person on complicated matters.
• Developed a tracking process on bordereax accounts.
• Capable of learning new systems when other businesses were acquired.
• Handled incoming and outgoing mail
• Scanned mail and files for paperless system
• Handled phone relief

Senior Claims Coordinator (1989-2000)

Terri Toadvine – 404-455-5584 Page 2

File Clerk (1987-1988)

• Maintained file room.

• Developed a new filing system.
• Maintained a diary system.
• Created a new purge system.

PROFESSIONAL TRAINING

Insurance Institute of America, Inc – Certification Completed

• Introduction to Claims
• Introduction to Property and Liability Insurance
• Claims Coordinator/ Analyst Training Program

Computer Skills

Microsoft Word, Power Point, Excel, Outlook