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Write in "categories"

The task of writing an important letter can seem daunting when you don't have a method of
breaking it down into manageable parts. Your writing is sure to improve if you look at it as a
series of smaller tasks. The table shows the categories that frequently appear in several
types of documents.

Business letters, memos,


and e-mail

Formal proposals

Announcement of a

Title page

change
Table of contents
Background
Executive summary

information

Introduction

Implementation plan

Statement of customer

Deadline
needs
Explanation of a
process

Proposed procedures (or


technical plan)

Results
Benefits of the plan
Conclusions
Impact of the plan
Recommendations
Implementation plan
Observations
Qualifications
Proposed actions
Cost analysis (or your
Request for action
Evaluation

investment)
Statement of agreement
Appendix

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