Madison Ashley Malson

malson@goldmail.etsu.edu

301-956-5299 466 Grovemont Place Piney Flats, TN

Highly motivated, teamplayer, ready to start her career adventure.
What to expect: An energetic, passionate, dedicated professional.

Experiences

Client Specialist & Community Outreach Lead

The Talbots Inc. Johnson City, TN August 2014 - Present
Develop lasting client relationships by going above and beyond for each

individual person. By making clients look and feel their best, with the

upmost honesty and with a high degree of communication.
Responsible for cultivating partnerships with local community organi-

zations and holding outreach/charity events for these organizations.
Customer Service Specialist & Front End Lead


Dicks Sporting Goods Johnson City, TN July 2013 - August 2014
Defensive Player of the Month Regional Customer Service Champion.
Responsible for problem solving, providing exceptional customer ser-

vice and training Customer Experience Specialists.
Owner & Herd + Marketing Manager


Kryptonite Show Cattle Conover, NC May 2006 - August 2013
Owner and founder of KSC - Successful business venture.
Responsible for managing and marketing the KSC herd. Daily farm and

herd care, exhibition, strategic media design and social media updates.

Education

East Tennessee State University Johnson City, TN

Bachelor of Science, Advertising & Public Relations.
Minor in Journalism - Graduation Date: May 2016 - GPA: 3.3
Catawba Valley Community College Hickory, NC
Obtained 34 credits before transferring to ETSU - GPA: 4.0

Organizations

East Tennessee State University

Strategic Media Clubs: Advertising Club Public Relations Club
Catawba Valley Community College
Biology Club Leadership/Service Learning Club
4-H
National 4-H Honor Society North Carolina 4-H Honor Club

Other

CVCC Teaching Assistant NC 4-H Ambassador 4-H Internships

Freelance Writer: Southern Designs Helped raise over $200,000 for NC

4-H - Catawba Valley Cattlemens Association - NC Angus Association.
Excels at: Adobe Cloud - InDesign - Photoshop Microsoft Office -

Word - Powerpoint - Excel Social Media/Blogging MacOS/Windows.