Innovation is the process of introducing procedural and technological

changes to a system in order to achieve desired result in a more

effective way.
Effectiveness is the efficient delivery of service to achieve desired
results.
Building Permit is an official document obtained from a local
government unit upon submission of necessary requirements
authorizing construction, alteration, repair, moving, conversion or
demolition of any building or structure.
Steps - Any action taken by an applicant as part of the process of
applying for and/or processing permits and licenses that triggers an
interface, whether physical or online/virtual, with or an action on the
part of the office/unit to which the applicant has presented or
communicated with himself/herself leading to a result (a document,
certification, or decision) that is necessary to secure a permit. (USAID,
2014)
Signatories is any official required to sign or officially mark/stamp any
document in the process of acquiring permit to render consent,
approval or disapproval of the said document.