NATASHA GUTIERREZ

5508 Euclid Ave NE Albuquerque NM, 87110

505-340-4540 * Ssysy22@gmail.com

PROFILE
A vibrant, resourceful, hard-working individual with excellent communication
and customer service skills: with a broad range of expertise in data
management.

QUALIFAICATIONS/ SKILLS
➢ Computer literate.
➢ Excellent communication skills.
➢ Strong organizational skills and attention to detail.
➢ Excellent customer service skills.
➢ Natural ability to work both alone or as part of a team.
➢ Strong problem-solving skills.
➢ Excellent time- management skills.
➢ Great multitasking skill.

WORK EXPERIENCE
SPRINT
Rio Rancho, NM
November 2009 – December 2009
Retention Specialist
➢ Compiling, organizing and managing computer files.
➢ Consistently providing the highest standards of customer service.
➢ Provided information needed for customers to make precise,
defined decisions.
➢ Assisted customers with past, present, and future accounts.
➢ Sales

CONVERGYS
Albuquerque, NM
June 2008 – August 2009
Credit and Activation Agent
➢ Research and analyzed Credit check requests.
➢ Compiling, organizing and managing computer files.
➢ Consistently providing the highest standards of customer service.
 ➢ Ensuring effective and accurate information regarding credit
checks.

CLIENT LOGIC
Albuquerque, NM
November 2005 – June 2008
➢ Ensuring effective and accurate information.
➢ Customer Support.
➢ Assisted customers with past, present, and future accounts.
➢ Provided information needed for customers to make precise,
defined decisions.
➢ Provided the highest standards of service.

EDUCATION
UNIVERSITY OF NEW MEXICO: Valencia Campus
May 2004- December 2004
G.E.D

REFERANCE
Jay Bernstein: (505)344- 7296
Business Owner: Valley Pawn

Jamie Goetz: (505)325-4655

Supervisor: Convergys

Shameka Abe: (505)304- 1778

Full-Time student: CNM

Jeremy Baker: (505)720- 4327

Supervisor: T-Mobile

Adrian Montoya: (505)720- 7940

Full– Time student: CNM