Christopher J.

Moran
Egg Harbor Township, NJ 08234 H: (609) 645-2375 C: (609) 992-0797 moran.chris@comcast.net
PROFILE:
Highly organized and detail-oriented business and IT professional with multiple degrees and extensive experience
managing small to large projects in the information technology, customer service, and management arenas.
PROFESSIONAL EXPERIENCE:
MANAGEMENT:
Increased measurable performance of the inventory department, consisting of 7 managers and 90+ employees,
by 19% through the creation and implementation of metrics and visual performance indicators.
Improved efficiency of inventory pickers by over 40% over 9 by improving processes and software applications
and instilling a sense of ownership in the job role.
Manage teams so that employees feel like peers, not subordinates.
TECHNOLOGY:
Recognized for ability to identify, design and deploy innovative solutions and processes that result in improved
systems, increased productivity, and decreased cost.
Improved accuracy of company GL and P&L Statement by identifying and correcting a significant data migration
issue involving the transfer of actual cost information from a proprietary Inventory Management System to
Microsoft Dynamics GP.
COMMUNICATION / ORGANIZATION
Recognized for ability to increase productivity through the creation of effective training materials and
presentations.
Improved interdepartmental correspondence, between IT department and internal customers, through exceptional
technical and non-technical communication skills.
TEAMWORK / PRODUCTIVITY:
IT Operations team achieved a score of 98% in a company-wide customer satisfaction survey.
Significantly reduced time inefficiencies in multiple departments, caused by redundant and repetitive processes,
through the creation of Microsoft SSRS reports and lean processes.
SKILL SUMMARY:
- Microsoft Office Professional Suite
- Process Documentation and Improvement
- Technical Support and Troubleshooting
- Oral and Written Communication
- Team Building and Motivation

- Microsoft SQL Server

- Root Cause Analysis
- Software Analysis
- Group Presentations
- Problem Solving

- Business Analysis
- Project Management
- Customer Service
- Microsoft Dynamics GP
- Team Leadership

EMPLOYMENT HISTORY:
RADWELL INTERNATIONAL, INC. Lumberton, NJ
Sr. IT Software Services Analyst, July 2014 Present
Warehouse Operations Manager, January 2010 July 2014
IT Operations Manager, January 2008 January 2010
EGG HARBOR TOWNSHIP BOARD OF EDUCATION Egg Harbor Township, NJ
Board Member, January 2015 Present
UNITED PET SUPPLY, INC. Morganville, NJ
Information Technology Manager, June 2002 September 2007
EDUCATION:
B.S. / Business Management
A.A.S. / Telecommunications Management
A.S. / Business Administration

Western Governors University

DeVry University
Raritan Valley Community College

CERTIFICATIONS:
- CompTIA Project+
- Forklift Trainer

- OSHA Authorized Trainer

- CCNA

SERVICE:
Knights of Columbus
National Multiple Sclerosis Society - Volunteer
Egg Harbor Township Soccer Club Volunteer Coach