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    Laura Williams has over 5 years of experience in marketing, customer service, sales, and operations management in the hospitality and retail industries. She has a B.S. in Business Administration with a focus on Marketing from East Carolina University, where she graduated with a 3.2 GPA. Her experience includes positions at Stripers Grille & Inn, Stage Night Club, Travis Terry & Company, and Peachtree Farms, where she excelled in areas like customer service, sales, and operational oversight.

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    Rezzzume

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    31 views2 pages
    Laura Williams has over 5 years of experience in marketing, customer service, sales, and operations management in the hospitality and retail industries. She has a B.S. in Business Administration with a focus on Marketing from East Carolina University, where she graduated with a 3.2 GPA. Her experience includes positions at Stripers Grille & Inn, Stage Night Club, Travis Terry & Company, and Peachtree Farms, where she excelled in areas like customer service, sales, and operational oversight.

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    Laura Williams has over 5 years of experience in marketing, customer service, sales, and operations management in the hospitality and retail industries. She has a B.S. in Business Administration with a focus on Marketing from East Carolina University, where she graduated with a 3.2 GPA. Her experience includes positions at Stripers Grille & Inn, Stage Night Club, Travis Terry & Company, and Peachtree Farms, where she excelled in areas like customer service, sales, and operational oversight.

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    31 views2 pages

    Rezzzume

    Uploaded by

    api-295130280
    Laura Williams has over 5 years of experience in marketing, customer service, sales, and operations management in the hospitality and retail industries. She has a B.S. in Business Administration with a focus on Marketing from East Carolina University, where she graduated with a 3.2 GPA. Her experience includes positions at Stripers Grille & Inn, Stage Night Club, Travis Terry & Company, and Peachtree Farms, where she excelled in areas like customer service, sales, and operational oversight.

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    of 2

    Laura Williams

    990 Ocean Boulevard Hampton, NH


    Phone: 603-475-7992 E-Mail: williamslau11@gmail.com
    Capabilities

    Marketing Customer Experience Sales Hospitality Operations Leadership

    Experience

    Stripers Grille & Inn Salisbury, MA



    Stage Night Club
    Boston, MA

    Server and Cocktail Server

    Strategized marketing promotions to increase customer traffic

    Earned positive customer experience reviews for excellence in

    service

    May 2014-current

    Thrived in a fast paced customer service atmosphere



    Excelled in sales competitions often placing first among
    employees

    Travis Terry & Company Salem, NH



    Operational Accounting Assistant

    Answered customer inquiries & questions

    Organized documentation for daily operations


    Developed professional skills in a office environment

    Sept 2010-June 2011

    Peachtree Farms Salem, NH

    Nov 2008-2012

    Implemented portion control to improve profit margins.



    Managed ice-cream shop operations, including opening and
    closing.

    Supervised 10 employees including scheduling, quality control,
    and customer service control.

    Education

    B.S.

    East Carolina University, College of Business


    Business Administration, Marketing


    Aug 2011-May 2015


    GPA 3.2

    Skills

    Sales. Customer Satisfaction. Microsoft Office Excel, Word, Powerpoint. Crowd Presentations

    Affiliations/Extracurricular Activities

    Received ECU Best Sales Consultant Award


    Team Lead for Mobile Application, Syllabeyes Marketing Plan

    December 2014
    January - May 2015

    Page 2
    Alpha Phi Sorority: Delta Alpha Chapter, Philanthropy Womens Cardiac Care

    August 2011 - May 2015

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