Jacob Stein

Education
University of North Carolina at Charlotte
Bachelor's of Science, Geography

Overall GPA: 3.4

May 2017

Working full-time while finishing the last 48 credits.

Central Piedmont Community College
Overall GPA: 3.6
Transfer Diploma
December 2014

August 2013-

Worked full-time while completing the diploma

Experience
Bookkeeper
July 2013 Present
Earth Fare - the healthy supermarket
Huntersville, North Carolina
Perform customer service related tasks (ie ringing customer's groceries, returns,
exchanges, answering the phone, helping look for products, and doing anything
within reason necessary to ensure customer satisfaction.)
Stock groceries and create displays.
Handle the daily financial paperwork (ie resetting tills to standard amount,
entering daily tallies into company Excel file, breaking down and counting
deposits and change orders).
Manage small groups of employees as part of the job. Serve as trainer for new
employees.
Customer Service Clerk
February 2012 July 2013
Harris Teeter
Charlotte, North Carolina
Handle financial transactions (Western Union money orders and wire transfers;
lottery tickets and winnings; and till loans or transfers),
Oversee cashier activities, and ensure customer satisfaction (handling refunds,
exchanges, or rain checks)
Customer Experience Associate
October 2012 April 2013
Michael's Arts and Crafts
Mooresville, NC
Helped with store upkeep, assisted customers, down stocked merchandise,
created displays and worked a register.
Student Caller
September 2011 December 2011
UNC Phonathon
Chapel Hill, NC
Called alumni for the purposes of fundraising and updating of alumni records.
Processed debit and credit transactions over the phone. Organized the mailing of
pledge cards out to alumni.
Leadership
Earth Fare, Supervisor (Bookkeeper)

July 31, 2013 Present

Skills
Computer: Knowledge of Microsoft Word, Excel, Adobe Photoshop,
Business:
Experienced in customer relations.

 Experienced in managing small groups of employees.

Required to input financial data for bookkeeping purposes at job.
Required to balance daily receipts for store.
Social Media Skills: Adept at using most forms of social media with an
understanding of marketing and advertising through it.