Professional Documents
Culture Documents
Styles of Conflict Management
Styles of Conflict Management
of
Conflict Management
COMPETING
COMPETING SKILLS
Arguing or Debating
Standing your ground
Using rank or influence
Stating your position clearly
Asserting your opinions and feelings
AVOIDING
To reduce tensions
AVOIDING SKILLS
Ability to withdraw
Ability to leave things unresolved
Ability to sidestep issues
Sense of timing
ACCOMMODATING
ACCOMMODATING SKILLS
Forgetting your desires
Selflessness
Ability to yield
Obeying orders
COMPROMISING
COMPROMISING SKILLS
Negotiating
Finding a middle ground
Assessing value
Making concessions
COLLABORATING
COLLABORATING SKILLS
Active listening
Nonthreatening confrontation
Identifying concerns
Analyzing input
Thank
You