MANAGING IT SYSTEM

Managing IT
Managing Knowledge
Workers

RODEL O. MINIANO
Ph. D. in Management I

Information
Technology?

Name of

technique which is
used for handling
and providing the
information

Information Technology
Management
IT management is the discipline whereby
all of the information technology resources
of a firm are managed in accordance with
its needs and priorities.
The central aim of IT management is to
generate value through the use of
technology. To achieve this, business
strategies and technology must be
aligned.

CHALLENGES
Rapid technological change
Exploding applications and data
Frequent External Shocks

MANAGING THE ASSETS IN AN

IS ORGANIZATON
IS leadership must manage these organizational
assets:
Human Resources
Organizational data
Physical Infrastructure
Application Portfolio

Developing Human Resource

Provide specialized
IT training for IS
professionals and
others

Improving the Physical

Infrastructure
Infrastructure management issues
addressed here are:

Location
The workstation
Supported operating systems
Redundancy
Supported communications p
Bandwidth
Security versus ease of access
Access to external data services

Managing the Application

Portfolio
Most companies cannot operate
without software applications
they are critical assets.
Just as physical infrastructure,
software portfolio needs managed
as an asset.

Managing the Application

Portfolio
A company must know
What software it owns
Where it is located
What it does
How effective it is
What condition it is in

INFORMATION
TECHNOLOGY
MANAGEMENT SYSTEM
ISSUES
1.

Developing effective change management

system

2.

Ethical use of IT

3.

Determining an outsourcing strategy

4.

Deploying global information systems

5.

Ensuring regular performance

measurement

Knowledge
Worker

Whats
Knowledge
Worker?

works

primarily

with information or
develops

and

knowledge

in

uses
the

workplace.

Peter Drucker, Landmarks of Tomorrow, 1959

What does a
knowledge
worker needs
to be?

particular
age!

But broad skills

 use wide range of tools

 shares and distributes information

freely

 creative

 innovative

 intellectually present

.. and aspire after new

knowledge.

How to
become a
knowledge
worker?

Keep
on
LEARNIN
G!

Get sources from

... and put into practice.

Why do we
need to be a
knowledge
Worker?

Because the world keeps on

changing

... knowledge worker becomes valuable

and we dont want to become one of

them.

THANK YOU!!

RODEL O. MINIANO
Ph. D. in Management I