Continental Can Company

Ltd.
Presented to
Dr Subir Verma

Section-A

08P013 08P034 08P037

08P040 08P041 08P044
08P045 08P050 08P057

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 Organization Structure
 Mechanistic
 Well defined Teams
 Department wise Goals setting
 Instruction manuals – Documentation
 Focus on Efficiency
 Hierarchical System
 Organization wide Benchmarking
 Demarcated roles for teams
 Overlapping responsibilities for some employees

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 Organizational Structure
Contd..
 Target setting
 Cooperation between departments
 Sense of ownership to all levels by Autonomy
 Open culture – little use of memos
 Information sharing between dept
 Informal team outings to improve work life balance

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 Problems at St. Laurent
 Lack of efficiency – missed deliveries
 Decline in Sales
 Budget Driven Approach
 Poor Quality Standards
 Over Optimistic Estimates led to manufacturing
inefficiency – defected items shipped

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Problems at St. Laurent Contd..

 No incentive to exceed individual performance

expectation
 The goal is achievement of budget target – no
incentive for quality or customer satisfaction
 Highly target oriented – lack of customer insight
 High work pressure
 Workers willing to trade benefits in favor of a
more relaxed environment
 All decisions Driven by Budget
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 Recommendations – CCC

 Enforcing quality standards

 Focus on customers
 Expand vision beyond budgets - promote innovation
 Reward individual performance
 Flexible target setting

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 THANK YOU

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