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  • Resume of FELICIAWRIGHT78219

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    This document contains contact information and a resume for Felicia M. Wright. She has over 15 years of experience in administrative, customer service, and direct care roles. Her skills include communication, problem solving, scheduling, dispatching, data analysis, and training. She is proficient in Microsoft Office, Excel, Photoshop, and various computer operating systems. Her work history includes positions as a dispatcher, teacher, direct care staff, and clerk. She has an Associate's degree in Computer Networking Systems from Hallmark College.

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    JobsWire Resume of FELICIAWRIGHT78219

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    Jobswire.com Resume of FELICIAWRIGHT78219

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    This document contains contact information and a resume for Felicia M. Wright. She has over 15 years of experience in administrative, customer service, and direct care roles. Her skills include communication, problem solving, scheduling, dispatching, data analysis, and training. She is proficient in Microsoft Office, Excel, Photoshop, and various computer operating systems. Her work history includes positions as a dispatcher, teacher, direct care staff, and clerk. She has an Associate's degree in Computer Networking Systems from Hallmark College.

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    13 views2 pages

    Resume of FELICIAWRIGHT78219

    Uploaded by

    api-24354051
    This document contains contact information and a resume for Felicia M. Wright. She has over 15 years of experience in administrative, customer service, and direct care roles. Her skills include communication, problem solving, scheduling, dispatching, data analysis, and training. She is proficient in Microsoft Office, Excel, Photoshop, and various computer operating systems. Her work history includes positions as a dispatcher, teacher, direct care staff, and clerk. She has an Associate's degree in Computer Networking Systems from Hallmark College.

    Copyright:

    © All Rights Reserved
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    of 2

    Felicia M.

    Wright
    2959 Bretton Drive
    Rex, Georgia 30273
    678-327-4418 or 678-422-4819
    Feliciawright78219@yahoo.com

    Administrative / Customer Service

    Experience:
     Excellent communication skills (both Written and Verbal)
     Trained customer service skills, problem-solving, and training
     Analyze internal processes and plans/ implements procedural
     Excellent typing and 10-key touch skills - Type 40 wpm
     Supervised 2 shifts with over 20 people
     Scheduling and conformation of work order completion
     Dispatching workers and work crews
     Scheduling technical services, emergency repairs and maintence
     Compiling of data for statistics (daily, weekly, and monthly)
     Coordinating and resolving disputes between with company and clients
     Plans, conducts and evaluates training programs
     Confers with educational committees and advisory groups to gather information on instructional
    methods creating educational and social profile
     Team leader/ Team player
     Ten Key Touch 10,000 strokes with 4% error margin

    Computer Software Knowledge:


    Excel; Photoshop; Linux; Red Hat; PowerPoint; Microsoft office; Novell; Access; Windows 95- Vista;
    Outlook

    Work Experience:
    TX Transeastern Dispatcher 11/2008 - 03/2009
    La Petite Academy Lead Teacher 05/2005 - 11/2008
    Regency Community Services DirectCare Staff 03/2007 - 11/2008
    Homelife Community Services DirectCare Staff 06/2003 - 08/2006
    Learning Tree Special Education 08/2002 - 05/2003
    Alliance Data Services Chargeback Clerk 01/2001 - 04/2002
    SouthTX Community Services DirectCare Staff 04/2000 - 08/2002
    Division of Retirement Senior Clerk 03/1998 - 12/2000
    DHR Protective Services Clerk Typist 04/1997 - 03/1998
    US Air Force (E-4) Senior Airman 04/1991 - 10/1996

    Education:
    Hallmark College Associates -Computer Networking Systems San Antonio, TX 2003
    St Philip’s College Pre-Nursing Program San Antonio, TX

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