Management Communication Exercise

Communication Basics Inventory

Purpose: This inventory is designed to raise your awareness of where you stand on communication basics. Gathering feedback from others is important because most people are often unaware of how they act and the impact on others.
Process: You should assess yourself and gather feedback from 6-12 people from people you have communicated with the most in the last 3-5 years of your life, and interview at least 3 of them (rest could be via email). These people could be from work or your personal
life (including familly).

Self-assessment

Indicate how often you/the NUS MBA student exhibit the following behaviors
N=Never
O=Occasionally
S=Some times
M=Most of the time
Asserting
Conveys points clearly
Conveys points concisely
Is confident
Is too timid
Is too aggressive
Listening
Tries to listen to others
Hears important content messages
Picks up how others feel
Demonstrates Empathy
Picks up relationship dynamics well

Feedback from pre-business

Feedback from Learning Team Comments / Notes
School environment
(Note 1)
(Note 1)

Note 1: Indicate the frequency the majority of feedback

givers say you to be exhibiting.

M
M
M
N
N

M
M/O
O/S
O
M

Inquiring
Asks questions that add to discussion
Asks questions with open mind
Is curious about why things (people) are the way they are

S
M
S

Other aspects of communication

Respecting: acknowledge other people's right to own perspective
Suspending: park own opinion to explore others perspectives
Following: support some one elses perspective / suggestion
Reframing: suggest alternative way to look at things
Attacking: criticize some ones perspective or another person
Belittling: making some one or their perspective seem unimportant or bad
Avoiding: not acknowledging or exploring some one elses perspective

M
O
M
M
N
N
N