If DSL LED is

Blinking only
1. Check Line cord if
Corroded
2. Change Linecord:
If it Is still Blinking
And corroded
3. Check DSL Line if
Plenty of CRC Error.
4. Change Parralel
Dropwire to twisted
dropwire

If DSL LED is
1.Still blinking
check
DSL Line if
activated
2. Upload again
Default
Firmware
Via LAN

Trouble Shooting Guide (Process

Flow) for recovered modem
Check Power Adaptor (Change
Power adaptor to verify if the
original Adaptor is defective .
LEDs should lights On) if
Defective

Check all LEDs

No
if On/have lights (Power (steady)
/DSL(Steady)/
Internet(Blinking)/WiFi (Blinking)

Yes

Yes
Via WiFi (cannot connect)
1. Change WiFi
No
SSID Name and Password
Try to browse if possible

Conduct Browsing via LAN

And WiFi .if successful/connected

No
Check if RJ45 Cable
Yes
is good(LAN Port
LED should be ON.
If No Lights, Replace Passed
(Ok to use)
RJ45 )
1. Turn On/Off the PC
2. Reboot The modem
(hard Reset 30
seconds) Check if
PC can detect the
modem
3. Ping 192.168.1.1
A.

N
o

Modem Defective

No

Yes

A. Check DSL LineCord If

corroded.
B. Cannot browse eventhough
the Power/DSL/Internet/WiFi
LEDs is On/have lights
1. Reboot to factory default (via
GUI)
2. Turn Off the modem for 5
minutes before turning On
3. after 5 minutes Try to browse
if successful Yes
Passed (Ok to use)

Replace Power Adaptor

Passed

No

Upload again the Firmware

Then try to browse if successful

Yes

Passed (Ok to use)

Two Options:
1. Reboot to Factory Default
Via GUI
2. Upload again default firmware
(Then try to internet/Browse
If successful

Yes

No

No

Modem Defective Passed (Ok to use)

Modem
Defective