JENNIFER ANN HICKS

382 Clover Circle,

Jacksboro Tn.37757
(H) 423-566-0708
(C) 423-912-5979
jenyhicks04@aol.com

To procure employment in a stable facility with great recognition, team oriented employees, and
a chance to advance my career. I want to be able to bring my qualifications to your company to
enhance and bring about favorable results and know that I can make a difference

EXPERIENCE

Red Lobster April 1999-present

• Excellent interpersonal skills and uncommon ability to relate and satisfy all kinds of customers

• Exceptional analytical and statistical knowledge using general mathematical skills

• Great appearance, politeness, and friendly nature, exemplary customer care skills

St. Mary’s Medical Center of Campbell County May 2006-August 2006

• Computer skilled, managing heavy daily patient volume including telephone triage,
appointment scheduling, and patient referral. Proficient in all documentation/record
maintenance/paperwork to ensure accuracy and patient confidentiality.
• Reliable, ethical healthcare provider with ability to stay calm and intervene during crises, to
facilitate groups and educational seminars, and to collaborate on multidisciplinary teams.
Proven ability to build positive relationships with patients, family members, physicians and
other medical professionals

• Proficient in Microsoft word and excel

EDUCATION

Bachelor of Science August 2009-Anticipated Graduation

Management and Leadership Studies December 2010
Lincoln Memorial University
Harrogate Tn.

Associate of Science in Nursing August 2004- May 2006

Lincoln Memorial University
Caylor School of Nursing
Harrogate Tn.

Roane State Community College August 2000- May 2003

Oak Ridge Tn.

References upon request