HC VIN CNG NGH BU CHNH VIN THNG

Km10 ng Nguyn Tri, H ng-H Ty

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NGN HNG THI

MN HC: H THNG THNG TIN QUN L
S TIT- TN CH: (60 tit 4 tn ch)
1/ Nhng i tng no sau y thuc v mi trng ca t chc
a Chnh ph, khch hng, i tc
b Ban gim c, nhn vin, chnh ph
c H thng thng tin, ngi s dng, khch hng
d i tc, nhn vin, gim c
2/ Nhng x l no sau y khng thuc v cng ty
a Gii quyt khiu ni
b Bn hng
c Quyt nh mua hng ca khch hng
d Quyt nh mua hng ca cng ty
3/ Quy trnh bn hng ca mt h thng bn hng ti ca hng gm 4 bc a,b,c,d nh sau
y. Hot ng no khng thuc v h thng bn hng ca ca hng ?
a Tm hng trong kho
b Xc nh yu cu mua hng ca khch hng
c Kim tra hng trc khi mua hng
d In bin lai thu tin
4/ Pht biu no sau y th hin tnh ph thuc
a Tt c cc p n cn li
b Nu sn phm ca cng ty km cht lng, phng kinh doanh khng th bn c
c Cc doanh nghip cn hp tc nhau tn ti trong nn kinh t hi nhp
d Doanh thu ca cng ty ph thuc vo th hiu ngi tiu dng
5/ H thng qun l kho c c im c bn l
a Da trn hi tip cn bng
b Ph thuc vo nh cung cp nguyn liu
c Da trn hi tip tng cng
d Hp tc vi nh cung cp nguyn liu
6/ V d no sau y th hin hiu ng l
a Tt c cc p n cn li
b Khuyn mi ln thng to ra nt c chai quy giao dch
c Khuyn mi ln to ra doanh thu ln nhng cng cn ngun lc ln
d Khuyn mi thng to ra cc t gim gi cnh tranh
7/ Phn r h thng gip cho ngi phn tch vin
a Hiu c cu trc phn cp ca h thng
b Ch ra nhng khuyt im ca h thng
1

c
d

Ch ra phm vi gii quyt vn

Ch ra nhng khuyt im ca h thng v Ch ra phm vi gii quyt vn

8/ S phn r h thng gip cho ngi phn tch vin

a Hiu c vai tr ca mi thnh phn i vi ton h thng
b Tp trung vo nhng vn c bn, b qua cc chi tit khng quan trng
c Tt c cc p n cn li
d Tp trung vo cc thnh phn lin quan n vn ang gii quyt
9/ Lc no sau y khng c to ra t vic phn r h thng
a ERD v DFD
b DFD
c ERD
d Khng c lc no
10/ Phng php no sau y khng din t c mi quan h cng tc gia cc thnh phn
con
a Phn r theo lnh vc kin thc chuyn mn (nh k ton, nhn s, sn xut,) v
Phn r cc cng on trn dy chuyn to ra gi tr
b Phn r theo lnh vc kin thc chuyn mn (nh k ton, nhn s, sn xut,)
c Phn r cc cng on trn dy chuyn to ra gi tr
d Khng c p n no ng
11/ S tng tc gia t chc vi mi trng ..
a To ra dng vt cht v dch v
b C ba p n cn li u ng
c To ra dng tin t
d To ra dng thng tin / d liu
12/ ra quyt nh, cc nh qun l cn c .
a C ba p n cn li u ng
b Dng vt cht, dch v
c Dng thng tin, d liu
d Dng tin t
13/ Vai tr ca h thng thng tin qun l i vi mc tiu ca t chc l
a Phng tin hoch nh mc tiu
b Phng tin phn nh kt qu thc hin mc tiu
c C ba p n cn li u ng
d Phng tin ph bin mc tiu
14/ c im ca mc tiu l
a Phi gii quyt trit cc vn cn tn ng trc khi hoch nh mc tiu mi
b Phi kh thi
c nh hng pht trin t chc
d Tuyt i ng
15/ Mc ch ca t chc .
a Pht sinh t mc tiu ca t chc
b L c s cho vic lp k hoch
c L c s thit lp cc mc tiu
2

Tn ti song hnh cng vi mc tiu ca t chc

16/ Tin trnh l g ?

a L mt chui hot ng c thc to ra nhng thay i cn thit
b C ba p n cn li u ng
c L mt chui hot ng tng tc gia ngi v my tnh
d L mt chui hot ng c quy nh sn, phi tun th
17/ Hoch nh, gim st, iu khin, o lng l nhng vai tr c bn ca
a Tin trnh qun l i vi tin trnh sn xut
b Ngi qun l i vi nhn vin thuc cp
c Ngi kim sot vin c giao nhim v ny
d Ngi nhn vin i vi cng vic
18/ Ngi qun l cp cao thng i hi thng tin .
a Chi tit v chuyn su trong phm vi trch nhim
b Tng qut trn nhiu lnh vc, v theo st vi cc s kin ang din ra
c Tng qut trn nhiu lnh vc, v t nhy cm vi cc s kin ang din ra
d Chi tit v y trn nhiu lnh vc chuyn mn
19/ Mi quan h gia thng tin v d liu l:
a Chng hon ton ging nhau
b D liu c mang thng tin tr gip ra quyt nh hoc thc hin cng vic
c Thng tin tr thnh d liu khi n c lu tr trong h thng my tnh
d Thng tin c cha d liu tr gip ra quyt nh hoc thc hin cng vic
20/ Vng hi tip c hnh thnh t yu cu no sau y
a C ba p n cn li u ng
b Cn i gia mc tiu tn ngun lc to ra sn phm vi mc tiu th sn phm
c Duy tr cc outputs cho ph hp vi chun
d Duy tr cc outputs cho ph hp vi yu cu ca mi trng
21/ Vai tr ca d liu trn vng hi tip l
a Lin kt hin trng vi bi ton gip ngi qun l tm ra phung n kh thi
b Ch th, hng dn, quy nh cc hnh ng gii quyt bi ton
c M t trung thc nhng s vt hin tng c lin quan n bi ton
d lm thc o tnh cht hon thin ca cc cng vic
22/ Vai tr ca thng tin trn vng hi tip l
a lm thc o tnh cht hon thin ca cc cng vic
b Lin kt hin trng vi bi ton gip ngi qun l tm ra phung n kh thi
c Ch th, hng dn, quy nh cc hnh ng gii quyt bi ton
d M t trung thc nhng s vt hin tng c lin quan n bi ton
23/ Vai tr ca quyt nh trn vng hi tip l
a lm thc o tnh cht hon thin ca cc cng vic
b Lin kt hin trng vi bi ton gip ngi qun l tm ra phung n kh thi
c Ch th, hng dn, quy nh cc hnh ng gii quyt bi ton
d M t trung thc nhng s vt hin tng c lin quan n bi ton
24/ Vai tr ca cc chun trn vng hi tip l
3

a
b
c
d

Lin kt hin trng vi bi ton gip ngi qun l tm ra phung n kh thi

Ch th, hng dn, quy nh cc hnh ng gii quyt bi ton
M t trung thc nhng s vt hin tng c lin quan n bi ton
lm thc o tnh cht hon thin ca cc cng vic

25/ S.M.A.R.T l 5 c tnh cn thit ca

a Thng tin
b D liu
c Cng vic
d Chun
26/ Vai tr ca cc chun l
a Phn nh trung thc hin trng ca t chc
b i chiu vi kt qu thc t xc nh nhng vn mi pht sinh
c Lin kt hin trng vi bi ton ang gii quyt
d Ch th cho cc hnh ng hoc chin lc c th
27/ Chun, ngi qun l v b phn x l thng tin l 3 thnh phn c bn ca
a H nim
b Tt c cc h trn
c H chuyn gia
d H vt l
28/ M t no th hin c ch vn hnh theo chu k ng ca h thng thng tin qun l
a S kin pht sinh t mi trng c h thng tin a n h ra quyt nh iu
khin h tc nghip
b Quyt nh t h ra quyt nh tc ng n mi trng v c o lng t h tc
nghip
c S kin pht sinh t h tc nghip c h thng tin a n h ra quyt nh iu
khin h tc nghip
d S kin pht sinh t h tc nghip c h thng tin a n h ra quyt nh tc
ng n mi trung
29/ c im no th hin c ch vn hnh theo chu k m ca h thng thng tin qun l
a Mi trng khng tham gia vo chu k iu khin
b H tc nghip l ni pht sinh cc bi ton a n h ra quyt nh
c Mi trng c tham gia vo chu k iu khin
d H tc nghip khng tham gia vo chu k iu khin
30/ Cng ngh thng tin (phn mm, mng, my tnh) c th lm tng hiu qu x l ca
a Tt c cc la chn trn
b Cch hp tc lm vic
c Cc tin trnh sn xut kinh doanh
d Cc hot ng ra quyt nh
31/ Yu t no sau y l bt buc phi c trong cc h thng thng tin qun l
a My tnh
b Phn mm
c Chun
d C ba p n cn li u ng

32/ Nhng g sau y c xem nh l thnh phn ca mt h thng thng tin qun l ?
a Tt c cc p n cn li
b Ngi s dng phn mm to ra thng tin hu ch cho t chc
c Ngi lm nhim v bo tr v nng cp phn mm
d My tnh c dng x l thng tin
33/ bit h thng thng tin qun l hin ti c to ra c nhng ni dung thng tin cn
thit cho ngi qun l hay khng, ngi ta cn xem xt
a Cc thnh phn vt l gm con ngi, phn cng, phn mm, mng my tnh v quy
trnh
b Cc thnh phn chc nng nh thu thp d liu, lu tr, x l v kt xut ra thng tin
c D n pht trin h thng thng tin
d C ch vn hnh ca h thng
34/ Mt khch hng t mua 2 sn phm, v thng bo v vic thay i a ch lu tr. Nhp
cc loi d liu ny vo h thng c xem nh l hot ng c bn ca:
a H thng x l giao dch (TPS)
b H thng thng tin qun l (MIS)
c Tt c cc p n cn li.
d H thng h tr ra quyt nh
35/ ATM (my rt tin t ng) l mt .
a H thng thng tin qun l (MIS)
b H thng h tr ra quyt nh (DSS)
c C ba p n cn li u ng
d H thng x l giao dch (TPS)
36/ Nhp liu vo CSDL, h tr sa li v tm kim, in bo co thng k trn d liu l m
t ca h thng
a H thng x l giao dch (TPS)
b H thng tin iu hnh (EIS)
c H thng h tr ra quyt nh (DSS)
d H thng thng tin qun l (MIS)
37/ H thng no sau y phn nh trung thc mi din bin trong qu trnh sn xut kinh
doanh ca t chc doanh nghip
a H thng tin iu hnh (EIS)
b H thng thng tin qun l (MIS)
c H thng x l giao dch (TPS)
d H thng h tr ra quyt nh (DSS)
38/ H thng no sau y gip cho ngi qun l thc hin chc nng o lng
a H thng thng tin qun l (MIS)
b H thng h tr ra quyt nh (DSS)
c H thng x l giao dch (TPS)
d H thng tin iu hnh (EIS)
39/ H thng no sau y cung cp thng tin v phng n gii quyt cc tnh hung
a H thng h tr ra quyt nh (DSS)
b H thng x l giao dch (TPS)
c H thng thng tin qun l (MIS)
5

H thng tin iu hnh (EIS)

40/ H thng thng tin no sau y phn tch din bin doanh thu ca mt loi hng ha theo
tng thng
a H thng h tr ra quyt nh (DSS)
b H thng thng tin qun l (MIS)
c H thng x l giao dch (TPS)
d H thng tin iu hnh (EIS)
41/ Chc nng no sau y l ca h thng thng tin MIS
a Thng bo v cc sn phm c by bn bi cc i th cnh tranh
b Tr gip thit k mt chin dch khuyn mi
c Xc nh nguyn nhn (phm vi trch nhim) lm cho sn phm b tn ng qu mc
d Ghi vt chi tit cc s kin mua bn
42/ Chc nng no sau y l ca h thng thng tin DSS
a Xc nh nguyn nhn (phm vi trch nhim) lm cho sn phm b tn ng qu mc
b Thng bo v cc sn phm c by bn bi cc i th cnh tranh
c Ghi vt chi tit cc s kin mua bn
d Tr gip thit k mt chin dch khuyn mi
43/ Chc nng no sau y l ca h thng thng tin EIS
a Tr gip thit k mt chin dch khuyn mi
b Thng bo v cc sn phm c by bn bi cc i th cnh tranh
c Xc nh nguyn nhn (phm vi trch nhim) lm cho sn phm b tn ng qu mc
d Ghi vt chi tit cc s kin mua bn
44/ H thng tin iu hnh (EIS) lm tha mn nhu cu thng tin ca cp qun l no sao y
a Cp qun l vn hnh
b Cp qun l trung gian
c Cp qun l cao nht
d C 3 cp qun l cn li
45/ Nhng i tng no sau y c th l ngi s dng cc h thng thng tin qun l
a C ba p n cn li u ng
b Khch hng
c Cc nh qun l trong t chc
d Nhn vin k ton
46/ Model-base l thnh phn c th ca
a H h tr ra quyt nh DSS
b H thng thng tin qun l MIS
c H thng tin iu hnh EIS
d H thng x l tc nghip TPS
47/ Mi quan h gia h thng x l giao dch TPS v h thng thng tin qun l MIS l
a D liu ca MIS c chia s trc tuyn cho cc x l ca TPS
b D liu ca TPS c chia s trc tuyn cho cc x l ca MIS
c D liu t MIS c copy thng xuyn vo CSDL ca TPS
d D liu t TPS c copy thng xuyn vo CSDL ca MIS

48/ Trong 3 loi kin thc cng ngh, t chc, v qun l, cc loi kin thc no l nn tng
nh ngha
cc chc nng ca h thng thng tin qun l ?
a Kin thc t chc v cng ngh
b C 3 loi kin thc cn li
c Kin thc qun l v cng ngh
d Kin thc t chc v qun l
49/ Phn tch h thng sn xut kinh doanh ca mt doanh nghip ch yu l cc hot ng

a Phn tch cc tin trnh sn xut

b Phn tch cc tin trnh qun l
c Phn tch cc tin trnh gp phn to ra gi tr cho doanh nghip
d Phn tch cc tin trnh bn hng
50/ Cch no tt nht (chnh xc, y nht) nhn bit cc quy tc qun l ca t chc ?
a Phng vn ban gim c v nhng ngi s dng h thng
b Phng vn nhng ngi qun l, phn tch ti liu v quan st thc t
c Phng vn cc chuyn vin tng thit k cho h thng ny
d Phng vn nhng ngi qun l v nhng ngi s dng h thng
51/ M t no sau y l chnh xc nht cho phng php phng vn c nhn
a Chun b cu hi, gii hn ch v thi gian cho cc ch
b Chun b cu hi v tm cu tr li trong cc ti liu ca t chc
c Chun b cu hi ngn gn, d hiu v xc nh trc cc cu tr li
d Chun b cu hi, cc phong tin nghe nhn v thit k bui phng vn
52/ M t no sau y l chnh xc nht cho phng php kho st bng phiu thm d
a Chun b cu hi v tm cu tr li trong cc ti liu ca t chc
b Chun b cu hi ngn gn, d hiu v xc nh trc cc cu tr li
c Chun b cu hi, gii hn ch v thi gian cho cc ch
d Chun b cu hi, cc phong tin nghe nhn v thit k bui phng vn
53/ M t no sau y l chnh xc nht cho phng php phng vn JAD
a Chun b cu hi, gii hn ch v thi gian cho cc ch
b Chun b cu hi ngn gn, d hiu v xc nh trc cc cu tr li
c Chun b cu hi v tm cu tr li trong cc ti liu ca t chc
d Chun b cu hi, cc phong tin nghe nhn v thit k bui phng vn
54/ M t no sau y l chnh xc nht cho phng php kho st ti liu
a Chun b cu hi, cc phong tin nghe nhn v thit k bui phng vn
b Chun b cu hi v tm cu tr li trong cc ti liu ca t chc
c Chun b cu hi, gii hn ch v thi gian cho cc ch
d Chun b cu hi ngn gn, d hiu v xc nh trc cc cu tr li
55/ Khuyt im chnh ca phng php quan st thc t l
a C mu thun gia thc t v m t trong cc ti liu ca t chc
b Kh xc nh c thi im hp l quan st
c Pht hin nhiu cng vic khng c trong quy trnh
d Tn nhiu thi gian quan st

56/ Sinh vin sau mi ln thi mt mn hc s c im xc nh cho ln thi . Lc no

sau y l lc chnh xc
a ERD2

ERD3

ERD4

ERD1

57/ M t no sau y dng cho SOURCE/SINK

a D liu mang ni dung di chuyn t ch ny sang ch khc
b D liu c lu ti y v c nhiu dng th hin khc nhau
c Ngun gc pht sinh hoc ch n ca d liu
d Cng vic hoc tc ng ln d liu, nh vy d liu c chuyn i, lu tr, phn
phi
58/ M t no sau y dng cho dng d liu (data flow)
a Ngun gc pht sinh hoc ch n ca d liu
b D liu c lu ti y v c nhiu dng th hin khc nhau
c Cng vic hoc tc ng ln d liu, nh vy d liu c chuyn i, lu tr, phn
phi
d D liu mang ni dung di chuyn t ch ny sang ch khc
59/ M t no sau y dng cho x l (process)
a Tc ng ln d liu, nh vy d liu c chuyn i, lu tr, phn phi
b Ngun gc pht sinh hoc ch n ca d liu
c D liu c lu ti y v c nhiu dng th hin khc nhau
d D liu mang ni dung di chuyn t ch ny sang ch khc
60/ M t no sau y dng cho Data Store
a D liu c lu ti y v c nhiu dng th hin khc nhau
8

b D liu mang ni dung di chuyn t ch ny sang ch khc

c Ngun gc pht sinh hoc ch n ca d liu
d Cng vic hoc tc ng ln d liu, nh vy d liu c chuyn i, lu tr, phn
phi
61/ Yu cu DFD c tnh cht ng n, hp l l
a Tt c cc thnh phn c bn ca h thng thng tin c th hin y trn lc
b Tt c cc k hiu c bn ca lc DFD (dataflow, datastore, process, source/sink)
c a vo y trong lc
c Tt c cc dng d liu vo ra ca 1 x l hon ton ph hp (tng thch) vi cc
dng d liu vo ra ca
lc phn r x l
d Tt c nhng m t trong lc hon ton ph hp vi cc quy tc qun l ca t
chc
62/ Mc ch s dng ca ngn ng c cu trc gin lc (Structured English) l
a chng minh rng DFD ph hp vi thc t
b phn tch r cc yu t quyt nh a n vic chn la hnh ng ph hp
c m t cu trc iu khin phc tp ca x l
d m t ni dung x l cho ngi c mt cc ngn gn, y , d hiu
63/ Mc ch s dng ca bng quyt nh (Decision Table) l
a phn tch r cc yu t quyt nh a n vic chn la hnh ng ph hp
b chng minh rng DFD ph hp vi thc t
c m t ni dung x l cho ngi c mt cc ngn gn, y , d hiu
d m t cu trc iu khin phc tp ca x l
64/ Mc ch s dng ca cy quyt nh (Decision Tree) l
a m t ni dung x l cho ngi c mt cc ngn gn, y , d hiu
b chng minh rng DFD ph hp vi thc t
c phn tch r cc yu t quyt nh a n vic chn la hnh ng ph hp
d m t cu trc iu khin phc tp ca x l
65/ Vai tr ca cc lc DFD, ERD i vi vic pht trin h thng thng tin l
a C ba p n cn li u ng
b hn ch s dng cc on vn m t di dng.
c chia s s hiu bit v mt h thng thng tin gia nhng ngi tham gia pht trin
h thng thng tin
d h thng ha kin thc hiu bit ca mi c nhn v mt h thng thng tin
66/ M t no ph hp vi DFD mc vt l cho h thng hin ti
a Tn ca mi x l c ch ra cch thc hin cng vic ca h thng hin ti
b Tn ca mi x l m t cch thc thc hin mt cng vic trong h thng mi
c Tn ca mi x l l mt yu cu chc nng cn phi thc hin trong h thng mi
d Tn ca mi x l ch th hin mt vai tr chc nng ca n trong h thng hin ti
67/ M t no ph hp vi DFD mc lun l cho h thng hin ti
a Tn ca mi x l ch th hin mt vai tr chc nng ca n trong h thng hin ti
b Tn ca mi x l m t cch thc thc hin mt cng vic trong h thng mi
c Tn ca mi x l l mt yu cu chc nng cn phi thc hin trong h thng mi
d Tn ca mi x l c ch ra cch thc hin cng vic ca h thng hin ti
9

68/ M t no ph hp vi DFD mc lun l cho h thng mi

a Tn ca mi x l m t cch thc thc hin mt cng vic trong h thng mi
b Tn ca mi x l l mt yu cu chc nng cn phi thc hin trong h thng mi
c Tn ca mi x l c ch ra cch thc hin cng vic ca h thng hin ti
d Tn ca mi x l ch th hin mt vai tr chc nng ca n trong h thng hin ti
69/ M t no ph hp vi DFD mc vt l cho h thng mi
a Tn ca mi x l m t cch thc thc hin mt cng vic trong h thng mi
b Tn ca mi x l c ch ra cch thc hin cng vic ca h thng hin ti
c Tn ca mi x l ch th hin mt vai tr chc nng ca n trong h thng hin ti
d Tn ca mi x l l mt yu cu chc nng cn phi thc hin trong h thng mi
70/ M t no ph hp vi khi nim thc th trong m hnh quan nim d liu
a Khng c cu no ng
b L mt i tng c th c nhng thuc tnh cn thit cho vic m hnh ha
c L mt tp hp gm nhiu i tng c chung mt s tnh cht (thuc tnh)
71/ M t no ph hp vi khi nim th hin trong m hnh thc th quan h
a L mt i tng c th c nhng thuc tnh cn thit cho vic m hnh ha
b L mt tp hp gm nhiu i tng c cng chung mt s tnh cht (thuc tnh)
c Khng c cu no ng
72/ Cardinality trong lc ERD
a Din t s th hin ca mt thc th c th tham gia vo mt mi quan h
b Din t s c lng trung bnh cc phn t tham gia vo quan h
c Din t s thc th tham gia vo quan h
d Din t u tin ca quan h, v d: quan h nhiu c u tin hn quan h mt.
73/ nim v bng cp ca nhn vin trong t chc c m hnh ha tt nht bng
a Thuc tnh ca quan h
b Quan h
c Thc th
d Thuc tnh ca thc th
74/ Mc thay i no sau dy c th to ra nhng thnh tu ln nht, nhng cng ng
thi tim n nguy c ri ro cao nht
a Hp l ha
b Chuyn dch c cu t chc
c Ti cu trc tin trnh
d T ng ha
75/ Yu t no sau y quan trng nht trong vic nh gi tnh kh thi ca mt h thng
thng tin s c xy dng ?
a Mc tin tin ca cc cng ngh
b Mc thay i trong cu trc qun l
c Mc tha mn cc tiu ch thnh cng (CSF) ca t chc
d Mc li nhun thu c
76/ M t no sau y th hin khi nim chuyn dch c cu t chc
a Thay i quy trnh cng ngh tn dng tri thc khoa hc tin tin
10

b
c
d

Ti u ha cc tin trnh trn dy chuyn to ra gi tr

Thay i phng php t chc ngun lc ti u ha cch s dng ngun lc
Thay i mc tiu kinh doanh ca t chc hp tc vi cc i tc

77/ Cho 2 bng quan h DAYCHUYEN (MDyChuyn, Tn, aCh) v SANPHAM

(MDyChuyn, MSnPhm, MtSnPhm, TrngLng, Gi). Mt dy chuyn lm ra
nhiu sn phm, mt sn phm ch c lm t mt dy chuyn (cc gi tr trong ct
MDyChuyn ca bng SANPHAM c ly t ct MDyChuyn ca bng
DAYCHUYEN). Mi quan h gia bng DAYCHUYEN v bng SANPHAM l mi quan
h:
a Khng thuc cc dng trn.
b Nhiu-Nhiu (N-M)
c Mt-Nhiu (1-N), SANPHAM c din t pha 1
d Mt-Nhiu (1-N), SANPHAM c din t pha N
78/ Cho 2 bng quan h DAYCHUYEN (MDyChuyn, Tn, aCh) v SANPHAM
(MDyChuyn, MSnPhm, MtSnPhm, TrngLng, Gi). Mt dy chuyn lm ra
nhiu sn phm, mt sn phm ch c lm t mt dy chuyn (cc gi tr trong ct
MDyChuyn ca bng SANPHAM c ly t ct MDyChuyn ca bng
DAYCHUYEN). Chng ta bit c g t bng SANPHAM ?
a
b
c
d

N c 2 kha chnh: MDyChuyn v MSnPhm

N c mt kha chnh kt hp t MDyChuyn v MSnPhm
N ch c 1 kha chnh l MSnPhm, v mt kha lin kt l MDyChuyn
Khng phi cc p n cn li

79/ Bng quan h c cu trc tt (well structured relation) l bng quan h

a Khng c kha b rng
b C ba p n cn li u ng
c Ch cha d liu nguyn t
d Ch cha ti thiu d liu d tha
80/ M t no sau y th hin c trng c bn ca dng chun 1 (1NF)
a Bng khng c 2 dng hon ton ging nhau
b Bng khng c d liu no mang nhiu gi tr
c Thuc tnh khng phi l kha th ph thuc hm vo ton b kha chnh
d Bng khng cha ph thuc hm bc cu
81/ M t no sau y th hin c trng c bn ca dng chun 2 (2NF)
a Thuc tnh khng phi l kha th ph thuc hm vo ton b kha chnh
b Bng khng cha ph thuc hm bc cu
c Bng khng c 2 dng hon ton ging nhau
d Bng khng c d liu no mang nhiu gi tr
82/ M t no sau y th hin c trng c bn ca dng chun 3 (3NF)
a Thuc tnh khng phi l kha th ph thuc hm vo ton b kha chnh
b Bng khng c 2 dng hon ton ging nhau
c Bng khng cha ph thuc hm bc cu
d Bng khng c d liu no mang nhiu gi tr
83/ Mc ch chnh ca vic chun ha cc bng quan h l
11

a
b
c
d

tit kim khng gian lu d liu

Phn r bng quan h phc tp thnh cc bng nh hn d thao tc
Trnh trng lp d liu gia cc bng
To ra cc bng quan h c cu trc tt

84/ Mc ch chnh ca vic trn cc bng quan h l

a To ra cc bng quan h c cu trc tt
b tit kim khng gian lu d liu
c Phn r bng quan h phc tp thnh cc bng n gin, d hiu
d Trnh trng lp d liu gia cc bng
85/ Trng cng thc trong h qun tr c s d liu l g ?
a L trng c h thng t ng tnh gi tr da trn cng thc khai bo cho n
b L trng cha cng thc ca mu tin
c L trng m gi tr ca n phi ph hp vi cng thc khai bo
d L trng cha cc quy tc kim tra tnh ng n ca d liu
86/ Pht biu no sau y l nh ngha ca h qun tr c s d liu
a H qun tr c s d liu l phn mm nh ngha, thao tc, lu tr v chia s d liu
ca c s d liu
b C ba p n cn li u ng
c H qun tr c s d liu l phn mm dng lin kt nhiu c s d liu
d H qun tr c s d liu khng cha c s d liu
87/ to ra 1 bng d liu trong c s d liu, s dng lnh SQL
a Create
b Grant
c Insert
d Alter
88/ Gi s ta c 2 bng EMP(ID, Name) v SKILLS(ID,Skill). bit k nng ca mt nhn
vin Joe, ta s dng lnh
a Select A.Name, B.Skill from EMP A, SKILLS B where A.ID=B.ID and A.Name=Joe
b Select A.Name, B.Skill from EMP A, SKILLS B where A.Name=Joe
c Select A.Name, B.Skill from EMP A, SKILLS B where A.ID=B.ID
d Select A.Name, B.Skill from A EMP, B SKILLS where A.ID=B.ID and A.Name=Joe
89/ M t no sau y khng phi l chc nng ca form/report trn my tnh
a Loi b d liu khng cn thit
b Chuyn i d liu sang kiu d liu ph hp vi my tnh
c Pht hin li v sa li nhp liu
d Cp nht d liu vo c s d liu
90/ Pht biu no sau y l ng
a Th ATM khng phi l ti liu
b Th ATM l ti liu xoay vng
c Th ATM l ti liu bn ngoi
d Th ATM l ti liu ni b ca t chc
91/ ngha ca tng tc dng gi i vi t chc l
a C ba p n cn li u ng
12

b
c
d

Gip t chc kim sot cc cng vic theo quy trnh

Gip t chc p ng cc yu cu a dng t bn ngoi
Gip t chc gii quyt cc tnh hung cha lng trc

92/ i vi cc h thng tng tc trn my tnh, pht biu no sau y khng phi l yu
cu chnh
a M ha v nn d liu
b H thng cn tr gip ngi s dng vo bt c khi no trong sut thi gian tng tc
c Cc ni dung tr gip phi ph hp vi vn m ngi s dng ang gii quyt
d Pht hin li v tr gip sa li trong cc tng tc
93/ Trong cc loi ph thuc (coupling) sau, ph thuc no l tt yu (khng th loi b)
a Data coupling
b Content coupling
c Control coupling
d Common coupling
94/ Trong cc loi ph thuc (coupling) sau, ph thuc no lm cho h thng kh pht trin
nht
a Stamp coupling
b Control coupling
c Common coupling
d Content coupling
95/ Trong cc loi lin kt (cohesion) sau, lin kt no no l tt nht
a Coincidental cohesion
b Sequential cohesion
c Temporal cohesion
d Functional cohesion
96/ Trong cc loi lin kt (cohesion) sau, lin kt no no lm cho h thng ri ren, km
mch lc nht
a Temporal cohesion
b Sequential cohesion
c Functional cohesion
d Coincidental cohesion
97/ Hiu qu s dng mt h thng thng tin ph thuc ch yu vo
a u t cho cc thit b phn cng
b Thit lp mng my tnh c bng thng ln (tc cao)
c B tr ngun lc ph hp vi tng cng vic trong h thng
d Trang b y phn mm cho ngi s dng
98/ Pht biu no sau y chnh xc nht
a My in dng chung trong vn phng phi c ci t theo m hnh clientserver 3 lp
b H thng ng dng Client-server 2 lp s t tn cng ci t hn client-server 3 lp
c Trong m hnh client-server 2 lp, cc x l nghip v c thc hin server
d cung cp dch v cho khch hng trn Internet th phi dng client-server 3 lp
99/ u im ca m hnh client-server 3 lp i vi m hnh client-server 2 lp l
a H thng d pht trin v khng tn nhiu chi ph nng cp
13

b
c
d

Khng cn ci t phn mm ng dng cho ngi s dng

C ba p n cn li u ng
C th s dng cho cc khch hng mi hon ton cha bit trc

100/ Cng vic no sau y khng c thc hin trong giai on trin khai ng dng
a V s i dy cho mng my tnh
b Chuyn i cu trc d liu ca h thng c cho ph hp vi h thng mi
c nh cu hnh cho tng thit b
d V lc ERD
101/ Internet Explorer (IE) l mt loi phn mm
a Tin ch ca h thng dng nh v v truy cp ti nguyn trn mng Internet
b Phn mm ng dng dng duyt cc trang Web
c Phn mm iu khin thit b (driver)
d Phn mm pht trin ng dng
102/ Pht biu no sau y l ng i vi trnh bin dch (compiler)
a N uc dng bin son m ngun cho chng trnh phn mm
b L phn mm dng nhn dng v x l ting ni
c N khng th bin dch v thc hin tng cu lnh ring l
d Cn c gi l trnh thng dch (interpreter)
103/ So snh no sau y l chnh xc
a Thi gian lp trnh bng ngn ng cp cao s ngn hn
b Trnh bin dch cho ngn nga lp trnh cp cao s thc thi nhanh hn
c Chng trnh phn mm c vit bng ngn ng lp trnh cp cao s chy nhanh hn
d C ba p n cn li u ng
104/ Tnh cht phc tp trong cng tc lp trnh xut pht t nguyn nhn
a C a, b, v c u ng
b Cng ngh x l thng tin thay i rt nhanh
c S dng kin thc hin ti gii quyt cc yu cu trong tng lai
d Mang nng tnh sng tc ch khng th sn xut bng quy trnh cng nghip
105/ Khi no th dng cng vic kim th m vn bo m cht lng cho h thng ?
a Khi c tnh s li cn li trong phn mm mc chp nhn c
b Khi ngi s dng khng pht hin ra li na
c Khi ht thi gian hoch nh cho kim th
d Khi h thng (phn mm) hon ton khng cn li
106/ Khi h thng va mi xy dng th i tng no cn c kim th nhiu nht
a Ngi s dng
b Phn cng, thit b
c Phn mm ng dng
d Quy trnh khai thc
107/ Nhng i tng no sau y khng cn chuyn i khi trin khai h thng mi
a C s d liu
b Cc quy trnh nghip v
c Cc biu mu ang s dng
d Ngi s dng
14

108/ Pht biu no sau y m t chuyn i trc tip (direct conversion)

a Ton b h thng c vn cn hot ng trong khi h thng mi bt u
b Mt phn ca h thng c c thay th dn bng h thng mi
c H thng mi c a vo vn hnh mt s chi nhnh ca t chc
d Ton b h thng c ngng hot ng ngay khi h thng mi bt u hot ng
109/ Pht biu no sau y m t chuyn i song hnh (parallel conversion)
a H thng mi c a vo vn hnh mt s chi nhnh ca t chc
b Ton b h thng c ngng hot ng ngay khi h thng mi bt u hot ng
c Mt phn ca h thng c c thay th dn bng h thng mi
d Ton b h thng c vn cn hot ng trong khi h thng mi bt u
110/ Pht biu no sau y m t chuyn i tng phn (phased conversion)
a Mt phn ca h thng c c thay th dn bng h thng mi
b H thng mi c a vo vn hnh mt s chi nhnh ca t chc
c Ton b h thng c ngng hot ng ngay khi h thng mi bt u hot ng
d Ton b h thng c vn cn hot ng trong khi h thng mi bt u
111/ Pht biu no sau y m t chuyn i thm d (pillot conversion)
a Mt phn ca h thng c c thay th dn bng h thng mi
b H thng mi c a vo vn hnh mt vi chi nhnh ca t chc
c Ton b h thng c vn cn hot ng trong khi h thng mi bt u
d Ton b h thng c ngng hot ng ngay khi h thng mi bt u hot ng
112/ Nhng m t no sau y cho mt nh ngha tt nht v "Marketing Mix"
a Cch m sn phm c sp xp trong ca hng bn l gia tng ti a cc sales.
b Cch phi hp cc yu t tip th bn sn phm v lm tha mn khch hng
c L cch m cc doanh nghip phn phi sn phm thng qua bn l hoc bn bun
d Cch m cc sn phm c nh gi bn v ng gi.
113/ Yu t no ca Marketing Mix trc tip nh hng n gi tr trao i mua bn ?
a Product (Sn phm)
b Promotion (Khuyn mi)
c Place (Khu vc)
d Price (Gi)
114/ Yu t no ca Marketing Mix truyn thng quyt nh s lng khch hng ca hng
ha / dch v ang cung cp ?
a Product (Sn phm)
b Price (Gi)
c Promotion (Khuyn mi)
d Place (Khu vc)
115/ Mt doanh nghip mun lm tha mn nhu cu v mong mun ca khch hng tt hn
bng cch cung cp dch v cht lng tt hn. Yu t no trong Marketing Mix m doanh
nghip cn hng n ?
a Place (Khu vc)
b Price (Gi)
c Promotion (Khuyn mi)
d Product (Sn phm)
15

116/ Mt doanh nghip mun lm cho khch hng nhn thc c nhiu hn v cc c tnh
v li ch vt tri ca sn phm. Yu t no ca Marketing Mix gip h t c mong
mun ny ?
a Price (Gi)
b Place (Khu vc)
c Promotion (Khuyn mi)
d Product (Sn phm)
117/ Sn phm c tiu th bng cch no ?
a Qua cc knh tip th
b Tt c cc cu trn
c Qua cc knh phn phi
d Qua cc hnh thc khuyn mi
118/ Sad-Ohs l mt cu lc b m dnh cho gii trung nin trn 40. Loi phn khc th
trng no uc s dng cho cu lc b ?
a Phn khc theo tui
b Phn khc theo khu vc a l
c Phn khc theo ngh nghip
d Phn khc theo li sng
119/ Khi mt doanh nghip phn khc th trng da trn cc t chuyn mn nh "ngi lao
ng", "tng lp trung lu",
"gii qu tc" th loi phn khc th trung no c s dng ?
a Phn khc theo kinh t x hi
b Phn khc theo li sng
c Phn khc theo tn ngng
d Phn khc theo dn s
120/ Nhng g sau y l u im ca vic phn khc th trng
a Lm cho doanh nghip u t nhiu hn vo sn xut
b Cho php doanh nghip tp trung vo chin lc khch trng c hiu qu hn
c Cho php doanh nghip tnh gi sn phm cao hn
d Tit kim tin, do khng cn qung co trn TV
121/ Nhng v d no sau y l pht biu tt nht cho mc tiu kinh doanh
a Tng gi i vi cc khch hng khng thng xuyn
b Gim chi ph bng cch hn ch qung co trn TV
c Gia nhp th trng thc phm ni a ca EU
d Pht trin th phn ln thm17.5 % trong nm 2006
122/ Hot ng no sau y tt nht cho vic nghin cu mc hp dn ca sn phm i
vi khch hng
a Pht phiu thm d cho nhiu khch hng
b Gi phiu thm d bng th in t n cc khch hng bit
c Thu ht khch hng gh thm Website ca sn phm v t cu hi
d Phn tch hnh vi, thi ca khch hng khi h ang quan tm n sn phm yu
thch
123/ Ni dung ca d bo nhu cu (demand forecasting) l
16

a
b
c
d

Xc nh sn phm cn c nhng c tnh g

D on din bin v mc tiu th sn phm
Tm hiu sc mua ca th trng i vi sn phm
C ba p n cn li u ng

124/ cung cp thm thng tin cho khch hng ang s dng sn phm, cc doanh nghip
s dng k thut y (Push), v d nh:
a Gi khuyn ngh v cc ci tin mi cho cc khch hng ang s dng sn phm
b Thit lp s in thoi h tr, t vn
c Qung co sn phm trn chng trnh truyn hnh S la chn hon ho
d Thit lp Website cung cp cc cu hi thng gp (FAQs)
125/ Du hiu no sau y th hin lng trung thnh ca khch hng
a Khch hng mua sn phm vi s lng nhiu trong thi gian di
b Khch hng t ch so snh gi ca sn phm thng c mua t mt nh cung cp
c Khch hng thng chn la k sn phm v thng hiu trc khi mua
d Khch hng khng quan tm n thng hiu ca sn phm
126/ H thng website t hng qua mng cn phi h tr
a Chuyn yu cu t hng n ni ph trch bn hng
b Cho bit s lng hng tn kho ca mt mt hng
c Khch hng tm c i l bn hng gn nht
d C ba p n cn li u ng
127/ Cc qung co c hiu qu l cc qung co
a C ba p n cn li u ng
b c ph bin khp ni cho tht nhiu ngi xem nh trn TV
c Mang ng ni dung qung co (khng tha, khng thiu) n ng i tng nhn
d Mang nhiu thng tin gii thiu v sn phm v thng hiu
128/ Hot ng no sau y quyt nh tnh cht vt tri ca sn phm trn th trng
a Lu tr
b Sn xut
c Phn phi
d Mua sm
129/ Qun l kho bng phng php EOQ da trn
a Mc tn kho ti thiu tha mn nhu cu s dng vt t gia hai ln t hng
b im cn bng gia chi ph lu kho v chi ph t hng
c Chi ph lu kho ti thiu tha mn nhu cu s dng vt t
d Chi ph t hng ti thiu trong mi ln t hng
130/ Pht biu no sau y khng phi l l do s dng m-un chun lp rp sn phm
a Gim chi ph bo hnh, sa cha sn phm
b Sn phm c nhiu tnh nng vt tri hn cc sn phm khc
c Thi gian thit k sn phm mi c rt ngn
d Vic sn xut ra sn phm t b ph thuc vo ngun cung cp cc m-un
131/ Cc ni dung k ton c dng cung cp cho Gim c ti chnh l
a S liu ca cc ti khon tn dng
b Bo co ti chnh
17

c
d

Tt c cc loi bo co k ton
S liu chi tit ca cc ti khon

132/ Ni dung no sau y khng thuc h thng k ton ca mt cng ty t nhn

a Bn cn i k ton
b D bo mc tng trng doanh thu
c S liu li l
d nh mc chi ph cho cc hot ng kinh doanh
133/ Mt giao dch bn hng cn phi c
a Tin tr cho cc dch v
b Chng t thu tin ca khch hng cho cc sn phm dch v cung cp
c Chi ph cho vic bn sn phm
d Hp ng mua bn
134/ Ai c trch nhim v hn bo m rng cc bo co k ton ca cng ty l ng ?
a K ton trng
b Tt c nhng ngi k tn trn bo co
c Ngui to bo co
d Gim c
135/ Ngi nhn vin k ton c trch nhim chnh l
a Bo qun h s k ton ti chnh
b Phn nh thc t, v cung cp thng tin k ton hu ch cho Gim c
c Gim chi ph ca t chc xung mc thp nht
d Theo di v i chiu cc ti khon
136/ Pht biu no sau y l ng i vi ngun nhn lc
a L ngun lc c th mua c d dng t x hi
b L ngun lc c quyt nh bi s lng nhn cng
c L ngun lc c th t tng trng c theo thi gian
d L ngun lc c chi ph s dng thp hn cc loi ngun lc khc
137/ Nhng cng vic no sau y khng phi l qun l ngun nhn lc
a nh gi cng tc ca nhn vin
b B tr cng tc ph hp cho nhn vin
c Giao vic cho nhn vin
d Hun luyn nhn vin
138/ Vai tr ca cc con ng thng tin ngh nghip (career paths) trong t chc l
a C ba p n cn li u ng
b nh hng ngh nghip cho mi ngi nhn vin
c Lm c s o to, hun luyn nhn vin
d t ra yu cu phn u rn luyn cho mi ngi nhn vin
139/ Pht biu no sau y khng phi l cng vic ca h qun l vn phng
a Khng nh trch nhim v quyn hn cho mi ngi nhn vin
b Quyt ton lng v cc khon thu nhp khc cho ngi nhn vin
c Theo di mi din bin xoay quanh cch t chc thc hin cng vic
d Lm cho cng vic c thc hin ng theo quy nh

18

140/ L do hnh thnh cc h thng thng tin tch hp l

a to iu kin cho mi nhn vin pht huy nng lc ca mnh
b gim bt s c lp thng tin gia cc b phn chc nng
c C ba p n cn li u ng
d tng cng kh nng hp tc gia cc ngun lc thc hin mc tiu ca t chc
141/ CRM (Customer Relationship Management) c nh ngha l
a Hiu khch hng + qun l mi quan h vi khch hng
b Thu ht khch hng + qun l khch hng
c Hiu khch hng + thu ht khch hng
d Thu ht khch hng + duy tr mi quan h vi khch hng
142/ Mc ch ca CRM (Customer Relationship Management) l
a Gip t chc hiu r gi tr ca mi khch hng
b Gip mi khch hng hiu r gi tr ca t chc
c Lm cho sn phm bn c nhiu hn
d C ba p n cn li u ng
143/ Phng php no hiu qu nht lin lc vi khch hng ?
a Thit lp cc knh thng tin lin lc vi tng khch hng
b Phn nhm khch hng v nh ngha (cc knh thng tin ph hp cho mi nhm
c Thit lp website lin lc vi tng khch hng
d Thit lp Mailing list lin lc thng xuyn vi tng khch hng
144/ SCM (Supply Chain Management) gip cho t chc
a Tm c khch hng tt nht
b C ba p n cn li u ng
c Tm uc nh cung cp tt nht
d Tp trung vo th mnh ca n trn chui cc cng on lm ra sn phm
145/ Pht biu no sau y l ng i vi SCM (Supply Chain Management)
a Kho l phn khng th thiu ca nh cung cp/phn phi/bn l
b Mt khch hng cng c th l nh cung cp cho khch hng khc
c C ba p n cn li u ng
d Ri ro do khng chc chn l thuc tnh chc chn c ca dy chuyn
146/ Trong SCM, gi tr (tin) thu c ca mt t chc c sinh ra t .
a Nng lc t kinh doanh ca t chc trn th trng
b Nng lc cnh tranh ca t chc trn dy chuyn
c Khng phi cc p n cn li
d S chia s li nhun gia cc t chc hp tc trn dy chuyn
147/ Trong SCM, gi tr m khch hng cung cp cho dy chuyn c th hin trn
a Up-stream (chiu ln)
b Dng tin t
c Dng thng tin
d Down-stream (chiu xung)
148/ Trong SCM, sn phm cung cp t dy chuyn c th hin trn
a Dng tin t
b Dng vt cht
19

c
d

Up-stream (chiu ln)

Down-stream (chiu xung)

149/ Mt h thng c gng lm tha mn yu cu x l cng vic nhiu lnh vc qun l

khc nhau trong t chc bng cch tch hp tt c cc x l vo trong mt h thng gi l
a H h tr ra quyt nh (DSS)
b H thng tin iu hnh (EIS)
c H thng tin hoch nh ngun lc (ERP)
d H thng thng tin qun l (MIS)
150/ H thng ERP
a Ch s dng c trong mt b phn (phng ban) ca t chc
b S dng ring cho cc hot ng qun l kho vt t
c Tch hp x l ca cc b phn khc nhau phc v cho mc tiu chung
d Ch s dng cho cc x l giao dch vi khch hng
151/ iu g sau y khng nm trong mc ch ca h thng ERP
a Gim thao tc th cng do chuyn giao cng vic qua nhiu b phn
b Tng tin cy ca thng tin
c Tng s hiu bit v khch hng
d chia s kho d liu chung cho nhiu chc nng
152/ Pht biu no sau y th hin suy ngh c h thng
a ATM tit kim chi ph giao dch cho c c nhn ln t chc
b ATM l phng tin qun l tin ng tin cy cho ngi s dng
c ATM l h thng t ng ha trong h thng giao dch tin t
d ATM rt ngn thi gian x l cc giao dch cho t chc
153/ V d no sau y th hin hiu ng l ca cc tc ng gia cc thnh phn trong h
thng
a Cng nghip ha s gy nhim mi trng
b Tt c cc p n cn li
c CNTT lm tng hiu qu qun l t chc
d T ng ha quy trnh SXKD s thay i cch lm vic ca ngi nhn vin
154/ Nhng g sau y khng phi l ngun lc c s dng trc tip cho cng vic
a Tin lng
b Trang b bo h lao ng
c n chiu sng ti ni lm vic
d Quy trnh sn xut
155/ Tt c cc hot ng qun l trong t chc c trc tip pht sinh t .
a Yu cu ca cp lnh o cao hn
b Kh khn ca cp i
c Mc tiu ca t chc
d Nhn thc ca ngi nhn vin v cc vn trong t chc
156/ Gii php l g ?
a L phng n c chn t cc phng n ti u theo tng tiu ch nh gi
b L phng n tt nht trong s cc phng n bit c chn t mt tiu ch
c L phng n c chn t cc phng n ti u trn tt c cc tiu ch nh gi
20

L phng n tt nht trong s cc phng n c nh gi trn tt c cc tiu ch

157/ ngha c bn ca vic i chiu gia kt qu d kin v kt qu thc t l .

a Pht hin nhng khim khuyt trong kt qu thc t tm bin php ci tin
b C ba p n cn li u ng
c Tm nhng khim khuyt trong kt qu d kin iu chnh cho ph hp thc t
d Gii quyt nhng vn pht hin ra sau khi p dng gii php
158/ Mt h thng thng tin c th tn ti c khng nu thiu phn mm ?
a C, l khi ngi ta cha c c hi s dng my tnh
b C, l h thng thng tin qun l theo theo chc nng
c Khng, v n ch c th l h thng d liu, khng phi l h thng thng tin
d Khng, cc h thng thng tin khng th thiu phn mm
159/ H thng no sau y i hi cc x l ca n lin kt cht ch vi quy trnh ca t chc
?
a H thng tin iu hnh (EIS)
b H thng h tr ra quyt nh (DSS)
c H thng thng tin qun l (MIS)
d H thng x l giao dch (TPS)
160/ Pht biu no sau y m t vai tr (chc nng, nhim v) chung ca cc h thng thng
tin MIS, DSS, EIS
a Cung cp thng tin ra quyt nh da trn d liu
b Cung cp thng tin to ra gii php da trn thng tin bn trong v bn ngoi t
chc
c Cung cp thng tin hoc gii php ra quyt nh
d Cung cp cc quyt nh da trn thng tin
161/ Pht biu no sau y l v d in hnh ca thng tin hnh thc
a Mt trang Web trn mng Internet
b Mt bi bo c ng trong tp ch Sc khe v i sng
c Mt mu ghi ch cho mt cuc tr chuyn qua in thoi
d Mt phc tho s lc khi ang suy ngh cch gii quyt vn no
162/ Ngi qun l phi ra quyt nh gii quyt mt vn bn cu trc, c ngha l
a Vn ch c gii quyt mt phn, khng c gii php hon chnh.
b Quyt nh cn da trn kinh nghim v t duy ring ca ngi qun l
c Quyt nh s khng th a n hnh ng hp l
d Vn c sn li gii, ch cn quyt nh chn la ca ngi qun l
163/ Nhng pht biu no sau y khng phi l li ch c bn ca h thng thng tin da
trn my tnh (CBIS)
a Gia tng tnh linh hot cho t chc
b Tch ri cng vic vi v tr lm vic
c Lm gim bt cp qun l trung gian
d Khng b lc hu nh ng dng cng ngh mi
164/ Nhng hot ng no khng phi l tm hiu (nhn thc v) hin trng ca h thng
a Tm hiu cc tiu chun ang p dng
b Tm hiu cc mong mun ca ngi s dng
21

c
d

Tm hiu cc phng n tha mn yu cu ca ngi s dng

Tm hiu cc cng ngh c th dng ci tin h thng

165/ Khuyt im chnh ca phng php lm mu th (protyping) i vi kho st hin

trng
a Ngi s dng can thip qu su vo cng vic thit k h thng
b Kh kim sot k hoch thc hin, n c th b ko di hn d nh
c Kh xc nh cc x l c tnh h thng
d Ngi s dng t ra qu nhiu yu cu chi tit
166/ Mt yu cu bt buc i vi vic kho st hin trng l
a Lp su liu tht chi tit cho tt c cc tin trnh
b Tm kim cc loi cng ngh mi gii quyt cc bi ton
c Phng vn tt c nhng ngi ch cht
d Kim chng thc t cc ti liu kho st c lp ra
167/ Khuyt im chnh ca phng php phng vn c nhn l
a Ngi c phng vn khng tr li ng ni dung phng vn
b Pht sinh nhiu kin c nhn v h thng hin ti
c C nhiu mu thun kin gia cc c nhn
d Kh gp c ngi phng vn
168/ Khuyt im ca phng php phng vn nhm l
a C mu thun kin gia cc c nhn
b Tn thi gian tho lun v nhng iu m ngi tham d va mi bit
c C qu nhiu kin
d Ngi a ra kin tri vi kin ca ngi qun l cp cao
169/ Mc ch chnh ca phng php ti cu trc tin trnh (BPR) l
a To ra s thay i ln trong cch t chc thc hin cng vic
b ng dng cng ngh mi h tr cho cc quy tc qun l bit
c Tm ra cc khuyt im ca h thng trong lc kho st
d Tm ra v tn dng cc ngun lc c sn thc hin mc tiu ca t chc
170/ Nhng g s c gi nguyn (khng i) khi ti cu trc cc tin trnh (BPR)
a Mc ch (v mc tiu) ca t chc
b Mi quan h qun l trong t chc
c Cu trc ca t chc
d Cc quy trnh nghip v ca t chc
171/ Yu cu c bn DFD c tnh cht hon chnh l
a Tt c cc thnh phn c bn ca h thng thng tin c th hin y trn lc
b Tt c nhng m t trong lc hon ton ph hp vi cc quy tc qun l ca t
chc
c Tt c cc dng d liu vo ra ca 1 x l hon ton ph hp (tng thch) vi cc
dng d liu vo ra ca lc phn r x l
d Tt c cc k hiu c bn ca lc DFD (dataflow, datastore, process, source/sink)
c a vo y trong lc
172/ Yu cu c bn DFD c tnh cht nht qun l
a Tt c cc thnh phn c bn ca h thng thng tin c th hin y trn lc
22

b Tt c cc dng d liu vo ra ca 1 x l hon ton ph hp (tng thch) vi cc

dng d liu vo ra ca lc phn r x l
c Tt c cc k hiu c bn ca lc DFD (dataflow, datastore, process, source/sink)
c a vo y trong lc
d Tt c nhng m t trong lc hon ton ph hp vi cc quy tc qun l ca t
chc
173/ Mi lin h l cha ca,l con ca, l v ca,l chng ca,.. gia ngi nhn vin
v ngi thn ca h c m hnh ha tt nht bng
a
Cc thuc tnh trong thc th NGI THN
b
Thuc tnh ca mi quan h gia NHN VIN v NGI THN
c
Cc thuc tnh trong thc th NHN VIN
d
Quan h gia NHN VIN v NGI THN
174/ Bc s l nhn vin trong bnh vin c lc ERD tt nht l
ERD4
a

ERD3

ERD2

ERD1

175/ Yu t no sau y quan trng nht trong vic nh gi tnh kh thi ca mt h thng
thng tin s c xy dng ?
Nng lc p ng cc yu cu thay i
a
b
Nng lc h tr hon thin k hoch pht trin t chc
c
ng dng cng ngh thng tin tin tin nht
d
Lm hi lng ngi s dng h thng
176/ Chun ha (normalizasion) l :
Khng lm mt thng tin khi thao tc trn d liu
a
b
Tt c c cc p n cn li
c
Lm bc l r cc mi quan h tim n gia cc ni dung d liu
d
Tng hiu qu s dng khng gian lu tr
177/ Thuc tnh B ph thuc hm vo thuc tnh A c ngha l
a
C a, b, v c u ng
b
Nu cho trc 1 gi tr d liu A, th s xc nh c 1 gi tr d liu B tng ng
c
Nu cho trc 1 gi tr d liu B, th s xc nh c 1 gi tr d liu A tng ng
Nu cho trc 1 gi tr d liu A, th s tnh ton c 1 gi tr d liu B tng ng
d
bng cng thc ton hc
178/ M t no sau y khng phi l chc nng ca form/report trn my tnh
23

a
b
c
d

Kim tra quyn s dng h thng ca ngi s dng

M ha v gii m d liu vo / ra
Truy vn trn c s d liu
Lu tr tm thi d liu vo / ra

179/ Mt c im c bn ca tng tc trc tuyn l

a
X l cho cc ni dung yu cu nh ngha sn
b
X l c thc hin c chu k lp li
c
X l qua nhiu cng on theo quy trnh nh ngha sn
d
X l xut hin ngu nhin cho cc yu cu c tnh tc thi
180/ Mt c im ca tng tc dng gi l
a
Thng c thc hin trn mng my tnh
b
Ni dung cc yu cu thay i ty theo tnh hung x l
c
X l c trnh t c n nh thi gian v thi im c th
Ngi thc hin cc x l khng c xc nh trc khi thc hin
d
181/ ngha ca tng tc trc tuyn i vi t chc l
a
C ba p n cn li u ng
b
Gip t chc tip cn v gii quyt tc thi cc yu cu mi pht sinh
c
Gip t chc p ng cc yu cu c s lng ln
d
Gip t chc gim st pht hin ra cc tnh hung cha lng trc
182/ Cng vic no sau y khng c thc hin trong giai on trin khai ng dng ?
a
c t yu cu chc nng cho h thng
b
Thit lp h s qun l cu hnh cho h thng
c
Lp trnh cho phn mm
d
Ci t cu trc cho cc bng d liu trn c s d liu
183/ Nhng g sau y khng thuc v khi nim sn phm phn mm ca ngi s dng
a
Chng trnh thc thi trn my tnh
b
C s d liu cho cc ng dng
Ti liu hng dn s dng (user guide)
c
d
Ti liu dng kim th phn mm
184/ X l quan trng nht ca phn khc th trng l
a
Phn tch mi quan h gia cc khch hng bit vi cc nhm phn khc
b
Phn tch mi quan h gia cc c im ca nhm vi c tnh ca sn phm
c
Xc nh mt khch hng thuc nhm (phn khc no)
d
Phn tch mi quan h gia cc nhm
185/ C nhn ha sn phm l
a
Sn phm phi c thit k a dng p ng cho mi s thch c nhn
b
Thay i cc thuc tnh ca sn phm cho ph hp vi s thch ca mt c nhn
c
Tt c cc yu cu ca mt c nhn u c doanh nghip p ng bng sn phm
d
Thit k sn phm cho ph hp vi tng nhm phn khc khch hng
186/ Quan im mua sm no sau y km hiu qu nht
a
Chn mua hng gi thp nht
b
Thc hin chnh xc cc cam kt trong hp ng mua sm
c
Kim sot k mc tiu dng vt t trong kho
24

m phn k vi nh cung cp v cc iu khon cung cp hng

187/ Cng vic no sau y khng nm trong vic hun luyn nhn vin mi
a
Khai bo l lch
b
Gp g cc ng nghip
c
Tm hiu v cc vai tr v trch nhim trong t chc
d
Tham quan cc tin nghi ca t chc
188/ Mt trong cc yu cu c bn ca CRM (Customer Relationship Management) l
a
Cn phi qun l thng nht cc knh thng tin v sn phm c cung cp
b
Cn phi c chnh sch ng x nht qun trong t chc i vi tng khch hng
c
Doanh nghip cn phi hng dn khch hng n vi cc dch v c cung cp
d
Cn phi c chnh sch nhn bit sn phm dch v no khng lm khch hng hi
lng
189/ iu g sau y khng nm trong mc ch ca SCM (Supply Chain Management)
a
Gim thiu chi ph qung co
b
Gim thiu s khng chc chn
c
Gim thiu s sai thng tin
d
Gim thiu lng ph do lm trc
190/ Thng mi in t (TMT) l mt h thng m rng cc giao dch ca t chc bng
cc giao dch in t. TMTc i hi phi c mng Internet khng ?
a
Nu khng c, nh cung cp khng th tip cn c vi khch hng
b
Thng mi in t khng i hi phi c mng Internet
c
Nu khng c, khch hng khng th tip cn c vi nh cung cp
d
Nu khng c, cc giao dch, giao tip vi khch hng s rt phin phc
191/ Pht biu no sau y khng phi l c im ca h thng tin iu hnh EIS
a
Thng tin c th hin thnh dng nh hoc vn bn tm tt
b
C s dng cng c phn tch thng tin/d liu t tng qut n chi tit
c
Chi tit ha bi ton t mc cao xung mc thp
C a ra gii php gii quyt vn
d
192/ Pht biu no sau y l chnh xc i vi phng php ti cu trc cc tin trnh (BPR)
a Phn tch SWOT c tin hnh cng vi BPR
b
BPR c cha nhiu ri ro
c
BPR gy ra tm l cng thng cho nhiu ngi nhn vin ca t chc
d
L phng php vn nng, u vit hn cc phng php khc
193/ C bao nhiu li sai do vi phm quy tc v DFD trong lc sau (mi loi li ch tnh
1 ln)

25

a
b
c
d

4
2
3
1

194/ Theo yu cu t phng ca khch, b phn tip tn s giao cha kha phng cho khch
s dng, sau ghi d liu phng s dng vo CSDL in bin lai thu tin khi khch tr
cha kha phng. Hy cho bit c bao nhiu li sai trong lc ng cnh sau:

a
b
c
d

4
3
2
1

195/ Ti quy tnh tin trong siu th, m s ca cc mn hng m khch hng chn mua
c my c m vch nhn bit dng lm kha tm kim tn mt hng v n gi mn
26

hng trong h s mt hng bn. D liu ny s c dng in ha n thu tin cho khch
hng. S lng bn ca mi mn hng c ghi vo h s mt hng bn. Lc DFD hin
ti mc lun l cho x l ny c v nh hnh sau. Hy cho bit m t no chnh xc nht
cho cc dng d liu (1) v (2):

a
b
c
d

1: m s hng, s lung 2: m s hng

1: m s hng
2: mn hng, s lung
1: mn hng, s lung
2: mn hng, s lng
1: mn hng, s lung
2: m s hng

196/ C tt c bao nhiu li vi phm quy tc v DFD trong lc sau

a
b
c
d

4
1
3
2

197/ C tt c bao nhiu li vi phm quy tc v DFD trong cc lc sau

27

a
b
c
d

2
4
1
3

198/ nim v qun l trong mt t chc c m hnh ha tt nht bng

a
Thuc tnh ca thc th
b
Thc th
c
Thuc tnh ca quan h
d
Quan h
199/ Bn cht ca cng vic kim th l
nh ngha li, v tm xem n c tn ti trong h thng hay khng
a
b
Tm hiu ton b h thng ch ra khim khuyt, hoc sai st ca n so vi yu
cu
28

c
d

S dng cc k thut bit d tm li

C ba p n cn li u ng

200/ Cc phng php d bo nhu cu da trn 4 yu t chnh, l:

a c im ca nhm phn khc, c tnh ca sn phm, kh nng cung cp sn phm
ca th trng, v mi trng cnh tranh
b c tnh ca sn phm, mc tiu th sn phm, kh nng cung cp sn phm ca doanh
nghip, v mi trng cnh tranh
c c tnh ca sn phm, mc tiu th sn phm, kh nng cung cp sn phm ca th
trng, v mi trng cnh tranh
d c im ca nhm phn khc, mc tiu th sn phm, kh nng cung cp sn phm
ca doanh nghip, v mi trng cnh tranh

29