Thi vi 'cht chm'

Qua li k ca B trng Vn ha Th thao & Du lch Hong Tun Anh, hai

thng ti nghip trn phi chp nhn tr 800 nghn ng cho hai bt
ph mi dm b i. M liu c ai can m i co khi tnh mng ca mnh b
e do?
Cu chuyn trn vi nhiu ngi c l khng phi qu xa l. Sng Vit Nam, d
t d nhiu, chc ai trong chng ta cng tng b n cp gia ban ngy kiu
nh th. Khng phi ngu nhin m ch nc ta mi c nhng danh t nh
cm t hay cht chm.
Ti cho rng, vic bn hng vi gi khc nhau khng nht thit l cht chm.
Mc c i khi cng l mt vic th v. Trong mt chuyn i ti Ma-rc, ti c
chng kin cnh khch du lch v ngi bn hng ch m phn vi nhau v
gi mt ci o chong. Cuc mc c kt thc, ngi bn ci v bt tay ngi
mua ri khen: Anh gii y. Khng bit li khen y c tht lng khng, v liu
ngi mua c b h hay khng, nhng iu quan trng sau mt cuc mua bn
m ti thy y, l s hi lng ca ngi mua.
Ci d ca vic mua sm ti nhiu ni nc ta, l vic chuc thm s bc
mnh. mua vi gi ct c, n dch v cng khng ra g. Nhiu ngi khi c n
vi ch hng cn b do x bng lut rng, c khi cn b mng chi, nh p,
nh cu chuyn qun ph trn.
Cht chm khng cn l kinh doanh na, m theo ti phi gi l trn lt: khi
chng ta mua hng hay dch v vi s m c do khng thng nht v gi c, b
p, e da phi chp nhn mc gi trn tri m khng c quyn t chi.
Ti cho rng, ch nhng ca hng cht chm du khch c tr khn tuyt vi. H
ngh rng khch phng xa ch gh qun c mt ln, khi l vo qun ri th
iu quan trng nht l phi moi tin t ti h cng nhiu cng tt. Suy ngh ht
sc ng vi t duy kinh doanh, t li nhun ln trn ht. ng tic, tr khn
ch ng trong ngn hn.
Bi v di hn, h thng thng tin ca th trng s gip khch hng bit c
u l ch h nn trnh khng b mt tin oan. V trong trng hp khng
bit, hoc khng th bit, c th tng ni cht chm, du khch s b qua lun

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18:53 04/10/2015
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a im . iu ny, ti ngh, l gii phn no ti sao mt lng ln khch du

lch nc ngoi khng tr li Vit Nam.
Vi khch trong nc, trong thi i ca smartphone v Internet, chuyn t
co nhng ni lm n khng ng hong tr nn d dng hn bao gi ht.
Ngi tiu dng cn trng hn, v h thng tm hiu k thng tin trc khi i
n mt vng t mi. S c nhiu ch ca hng, c bit l nhng dy ph
kinh doanh mt hng ging nhau nh ph hi sn Nng hay Vng Tu,
khng hiu v sao lng khch ca mnh li thp hn hn nh khc. Khch cng
tha tht h cng cht chm s Thng t i cn li, v c th vic kinh
doanh theo lao dc khng li thot. Th trng c c ch gt b nhng k
la o ra ngoi l, v cng ngh thng tin s y nhanh tc ca qu trnh .
Ngoi ra, ngi tiu dng, du chu mun vn bt li khi giao dch vi ngi bn,
c trong tay v kh siu vit nht. chnh l v tin ca mnh. Chng ta c
quyn khng mua nhng g mnh khng thch, v ty chay nhng a im m
bn thn thy khng hi lng.
Theo ti khch hng cn bit sc mnh ca mnh v phn khng quyt lit vi
nn cht chm. khng ch v tn trng ng tin m hi nc mt ca mnh,
m cn l trch nhim vi nhng ngi khc trong x hi.
Khc Giang

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18:53 04/10/2015
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