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OMF000404 Case Study - Call Drop: Issue 2.0
OMF000404 Case Study - Call Drop: Issue 2.0
OMF000404
Case Study Call Drop
Issue 2.0
www.huawei.com
References
31160978-BSC Traffic Statistic Manual
Volume I
31033203-BSS Troubleshooting
Manual
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call drop:
TCH call drop means TCH channel is released abnormally
after it is occupied successfully.
SDCCH call drop means SDCCH channel is released
abnormally after it is occupied successfully.
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from BTS.
TCH serves as traffic channel, incoming BSC handover initiated and the
timer for the target cell to wait for HANDOVER COMPLETE message
expires.
TCH serves as traffic channel, outgoing BSC handover initiated and the
timer for the source cell to wait for CLEAR COMMAND message from MSC
expires (T8 expires).
In intra-BSC handover procedure, the target cell sends Inter Clear Request
to the source cell when the timer for the target cell to wait for HANDOVER
COMPLETE from MS expires, in this case, this item is measured in the
source cell.
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for directed retry, measures the item when the timer for the source cell to wait
for Inter Clear Request with cause value HANDOVER COMPLETE from the
target cell expires.
In Intra-BSC handover procedure, when the target cell AM/CM net-drive fails
In the case that MS reverses to the original channel after intra BSC handover
fails, the source cell first releases the terrestrial connection but the AM/CM renet-drive fails (due to timeout or negative acknowledgement). In this case this
item is measured in the source cell.
call if MSC and BSC both supports preemption, which will cause call drop.
This item is measured when the RSL link of the TRX that the call is using
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BSC
BTS
MSC
ASSIGNMENT REQUEST
CHANNEL ACTICATION
CHANNEL ACTIVATION ACK
ASSIGN CMMAND
SABM
ESTABLISH INDICATION
UA
ERROR INDICATION
CONNECTION FAILURE INDICATION
A1
A2
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BSC'
BSC Ori-Cell
BSC Tag-Cell
BSC''
A1
A2
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HUAWEI BSC
Other BSC
HUAWEI BTS
MSC
HANDOVER REQUIRED
HANDOVER REQUEST
CH ACT
CH ACT ACK
HANDOVER COMMAND
HANDOVER ACCESS
HANDOVER DETECT
SABM
UA
ERROR INDICATION
A1
A2
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MS
BTS
BSC
MSC
Channel Required
Channel Activation (TCH or SDCCH)
Channel Activation Acknowledge
Immediate Assignment Command
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MS
BTS
BSC
MSC
ASS_REQ
CH_ACT
CH_ACT_ACK
ASS_CMD
ASS_CMD
EST_IND
ASS_CMP
ASS_CMP
ASS_CMP
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MS
BTS1
BSC
BTS2
MS
PHY INFO
HO_Detect
PHY INFO
First SABM
UA
Establish_IND
Handover Complete
HO_Performed
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MSC
MS
BTS1
BSC1
MSC
BSC2
BTS2
MS
Handover Command
HO_Request_ACK
HO_CMD
CH_ACT_ACK
HO_Detect
HO_Detect
HO_Access
PHY INFO
PHY INFO
Handover Complete
Clear_CMD
Clear_CMP
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message from BTS due to an abnormal case for a radio link layer
connection.
This item is measured when BSC receives CONNECTION FAILURE
measured in the target cell when the timer for the target cell to wait for
the HANDOVER COMPLETE message expires.
HUAWEI TECHNOLOGIES CO., LTD.
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measured when the timer for the source cell to wait for CLEAR
COMMAND message from MSC expires (T8 expires).
In the process of intra BSC handover on SDCCH, this item is measured
in the source cell when the timer for the source cell or the target cell to
wait for HANDOVER COMPLETE message expires.
This item is measured when the RSL link of the TRX that the call is
running on disconnect, which will cause call drop, this item measures
call drop on SDCCH for RSL disconnection.
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BTS
BSC
MSC
Or:
Or:
Connection Failure
Error Indication
Abis Failure
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MS
BTS
(1)
Measurement Report
BSC
MSC
(2)
Measurement Result
Connection Failure
(3)
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MS
BTS1
BTS2
BSC
MSC
Handover Indication
CH_ACT
CH_ACT_ACK
Handover Command
Handover Command
Handover Access
Set T3103
HO_Detect
EST_IND
UA
Handover Complete
Handover Complete
Reset T3103
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Interference
Internal interference
External interference
Equipment interference
Poor coverage
Coverage hole
Isolated island
Uplink/downlink imbalance
Improper parameter setting
Radio link timeout, SACCH multi-frames
Handover parameters
Power control parameters
Equipment problem (Antenna, feeder, combiner, TRX)
Clock problem
Transmission problem
HUAWEI TECHNOLOGIES CO., LTD.
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Co-channel interference
Adjacent-channel interference
Inter-modulation interference and other external
interference
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Overshooting
Coverage hole
Signal attenuation
Incomplete definition of adjacent cells
Imbalance of uplink/downlink
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NCC permitted
Handover related parameters.
Power control related parameters.
Frequency planning parameters
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Handover Problem
Judgment process :
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Handover Problem
Judgment process
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Equipment Problem
Call drop arising from equipment problem
Hardware problem
Transmission problem
Antenna and feeder fault
Other causes
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09:00-10:00
IB1
IB2
IB3
IB4
IB5
cell 1
2.85
14.25
1.14
0.27
0.54
cell 2
4.09
12.57
3.14
0.03
0.01
cell 3
2.92
13.27
0.25
0.37
03:00~04:00
IB1
IB2
IB3
IB4
IB5
cell 1
2.85
4.28
0.00
0.00
0.00
cell 2
4.09
2.89
0.00
0.00
0.00
cell 3
2.12
0.00
0.00
0.00
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Rule out the internal interference caused by equipment problems and check
the separation of BTS transceivers, antenna feeder installation, and so on.
Check the interference band
Drive test
Check traffic statistic of handover causes to get judgment
Clear uplink interference
Clear downlink interference
Check whether DTX, frequency hopping technology and power control
application are reasonable
Use PBGT handover algorithm flexibly to avoid co-channel and adjacentchannel interference effectively.
HUAWEI TECHNOLOGIES CO., LTD.
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Block TRX in turn and the congestion rate is always quite high no
matter which TRX is blocked.
Check and analyze the traffic statistic, interference band and traffic
volume and call drop rate, and it is found that the interference
becomes more serious as the traffic gets high.
Change frequency. The frequency of cell 3 is changed to 1MHz away
from the original value. But the problem persists.
Judge whether the equipment is faulty.
Locate external interference.
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Modify the data in BA1 table, BA2 table and add adjacent cell
relationship, set cell 3 of BTS-A as an adjacent cell of cell 2 of BTS-B.
Optimize the network parameters to eliminate the isolated island.
The test results show that the call drop problem is solved.
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Adjust the antenna of the isolated cell, to eliminate the isolated island
problem.
Define new adjacent cells for the isolated cell.
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In a drive test from A to B, it is found that there are many call drops
at entrance of a tunnel near a BTS due to slow handover.
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The tunnel is near the BTS. When the MS enters the tunnel, the power
of the target cell is -80dBm. But the signal of source cell goes down
quickly to less than -100dBm. Before the MS enters the tunnel, the
downlink power of the two cells is good and no handover is triggered.
When the MS enters the tunnel, the level of the source cell goes down
rapidly. The call drop occurs before any handover is triggered.
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Value before
change
Value after
change
PBGT HO threshold
72
68
UL Qual. Thrsh.
(Emergency handover)
70
60
Min. DL level on
candidate cell
10
15
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Check the traffic statistic and find out that TCH congestion rate of this cell
is over 10% and internal inter-cell handover failure rate is high. It is found
that one TRX board of this cell is abnormal in OMC. A preliminary
conclusion is that TRX board problem causes the call drop.
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Lock the frequency with a test mobile phone and perform dial test for
many times. It is found that call drops only happen in timeslots 1, 3, 5, 7
while communications in timeslots 2, 4, 6, 8 are normal.
Move this board to another slot, and the problem still exists.
Move another good board to this slot, and the communication is normal.
Move this defective board to other cabinet, the problem arises.
When it is replaced, the communication is recovered.
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In the test it is found that the clock of GSM900 cell and GSM1800 cell
are not synchronized.
When a call set up in a GSM1800 cell and is handed over to a GSM900
cell, the drive test tool shows that FER increases to the maximum value
suddenly and then it goes down to zero gradually.
It is the same with the handover from GSM900 to GSM1800.
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Summary
drop
Causes of call drop
Cases
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Thank You
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