#280 BBB 08-25-09 114

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MAGNOLIA

CLIPPING SERVICE
(601) 856-!l911 I (205) 758.8610
LELAND PROGRESS
LELAND, MS

Circulation = 7114

WEEKLY

08/13/2009
1111" 1111111111111111111111111111111

BBB: Know the facts - Customer


service work from home employment
<~ ,[
Ridgeland, MS, July 7, training.
2009 -As the number of busi­ Employers generally
nesses discovering the bene­ require a dedicated phone line
fits of hiring customer service for work purposes, a computer
people to work from their with high speed internet con­
homes is increasing, more and nection, and a private work
more consumers are interested space in the home.
in becoming a part of this BBB President/CEO Bill
growing segment of the work Moak cautions, "When look­
force. ing for an at-home job, be sure
The Better Business Bureau to verify that the job is legiti­
(BBB) serving Mississippi mate. This can be done by vis­
offers the following informa­ iting the BBB web site to
tion to consumers interested in determine if any complaints
employment that involves have been filed against the
working from home: company. You should also
Potential employees must research companies online to
prove that they are qualified to determine how long they have
perform all of the required been in business, what they
daily tasks. offer to customers. and the
Usually included the types of work-at-home posi­
process of sending a resume, tions they typically offer."
filling out an application, and To check on a company:
participating in a telephone visit their web site; check with
interview. any industry-related regulato­
Most positions require ry agencies; contact the BBB
working certain shifts each serving MissiSSippi online at
day, covering shifts during www.ms.bbb.org or call their
evenings and on weekends, Automated Response Line at
and being available for on-site 800-987-8280.

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