ESTHER M.

JEFFERSON

19341 Cherrylawn Detroit, Michigan 48221 (313) 477-7119

esthermjefferson@gmail.com

Medical Billing and Administrative Specialist

Highly motivated, reliable, responsible, and dependable Medical Professional seeking the opportunity to
increase knowledge and utilize medical coding and administrative skills for the advancement of the
organization.
Education:
Marygrove College
Detroit, Michigan
Associates of Arts, Accounting
May 2016
Bachelors of Science, Accounting Information Systems
May 2018
Dorsey Schools, ACISC Accredited
Medical Administration and Billing Program

Madison Heights, Michigan

November 2013

Focus Hope
Information Technology Program

Detroit, Michigan
October 2012

Skills:

Excellent Customer Service Skills

CMS, 1500, Ub92
Patient Registration/Check-Out
Appointment Scheduling
Fee Collection
Microsoft Word
Excellent Time Management and
Organizational Skills

Inbound and Phone Skills

CPT, ICD-9, HCPCS
Chart Filing/Pulling
Patient Eligibility Determination
Report Preparation
Microsoft Excel
Strong Critical Thinking Skills

Reliable and Dependable

Medical Billing Software
HIPAA Compliance Procedures
Basic Accounting/Bookkeeping
Secondary Insurance Billing
Capable Of Working Alone or Within Team
Keyboarding 40 Wpm

Professional Development:
Henry Ford Hospice
Southfield, Michigan
March 2013 March 2015
Volunteer
Assist with filing documentation quickly and efficiently to promote organization
Responsible for answering customers questions and providing the correct resources
Answer multiline phones proficiently to assist the needs of the customers
Ensure that stock room is organized and stocked with proper tools and supplies
Fox counseling and Associates
Troy, MI
September 2013 - November 2013
Medical Billing and Administration Extern
Responsible for answering multiline phones and transferring to the appropriate resources
Assisted with properly documenting customers insurance information to increase company revenue
Organized and maintained documentation to guarantee that the office had a quality work environment
Aerotek
Detroit, Michigan
October 2012 - December 2012
Administrative Technician
Reset netbooks for DPS school system for disbursement to the students
Programmed new software to the netbooks
Assisted in the reconditioning of the netbooks
Midwest Memorial Group
Detroit, Michigan
Family Service Counselor
Coordinated final funeral arrangements for burial
Responsible for selling cost worthy property
Influenced families to pre-plan prior to burial

September 2010 - March 2011

Validated documents with notary