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Group Presentation 3 - Final
Group Presentation 3 - Final
Group Presentation 3 - Final
Overview
Accomplishment
of SMART goals
Logistics
App development
Challenges
and outlook
Recap
Cleaning
company
in
Genesee/Shiawasse 120,000
100,000
e County.
94 total customers 80,000
6 employees
60,000
Been in Business
40,000
since 2007
20,000
Net Worth
Net Worth
Linear
(Net
Worth)
Target
Organize
employees
Decrease
Increase
profit by marketing
Enhancing
the popularity
Before
Planned to:
Reduce logistics cost by $55.4 per
month
Mon to Thur
Logistics Table
Detail
Days
Total Savings=
1191.6
Befor Organized
Monday
$49.15
$26
$312
1hr32min
Tuesday
$34
$22.50
$270
1hr11min
Wednesday
$30.14
$22.42
$405.60
2hr24min
Thurday
$33.50
$17.00
$204.00
2hr10min
to
Increase 3 customers every 2
months
Website
How it is now?
www.qualityclean.i
nfo
Accountabil
ity
Motivation
to
y
Ke
Cohesion
e
c
c
Su
Relationshi
ss ps
Clear goals
CUSTOMER
SATISFACTION IMPACT
How did we impact the customer? Very
little negative impact to the customer
while improving cost efficiency.
Customer impact
18
16
14
12
10
8
6
4
2
0
Customer impact
Negative
Neutral
Positive No response
EMPLOYEE
SATISFACTION IMPACT
No turnover in employees since change
was implemented. First 3 month no
turnover in company history.
Employee Impact
4.5
4
3.5
3
2.5
2
1.5
1
0.5
0
Employee Impact
Negative
Neutral
Positive
OVERALL IMPACT
SUMMARY
Positive!
Over
TAKEAWAYS
Thank- you
??