ws CHAPTER'S Foundations of Employee Motivation Biss eyecific, relevant, timely, credible, ory has four clement: outcome/inpu Talo, See ert. ther, equity evaluation, and consequences of inequity. The theory also explains what people are motivated to Final justice consists of distributive justice fs in the outcomes we receive relative to Tan the outcomes and contributions of dural justice (fairness of the procedures distribution of resources). Equity the- of th sider deci ‘expectancy theory, p. 11 four-drive theory, p. 112 goal setting, p. M17 Maslow’s needs hierarch p- 108 ‘motivation, p. 106 sry is conceptually different from TMerarchy theory (as well as ERG the- Mlsways, Describe these differences. At the feds are based on drives, so the four drives lid the seven needs that Maslow identi- he hierarchy and two additional needs). paces ont the four drives in four-drive Be theory states that needs can be strength- id, How might a company strengthen hireeds ofits management team? fantrates how a person's drives and needs ‘and behaviour. Explain where expec- tivation fits into this mode. Toomponents of expectancy theory to icemployees are motivated to show up fhga severe storm whereas others make their home have just completed an organizational feat another university inform you that {fulfill their need for self-esteem and efore they can reach their full potential ‘of Quebec, Canada. Two years ag do when they Organi ‘Vetements Ltée is a chain of men’s retail clot ‘both store managers and sales employees ‘with annual merit increases based on sales above t feel inequitably treated. Along with equity ‘companies need t0 con- he distribution of resources, allocation fairness in the process of making resource ultisource (360-degree) feedback, p. 120 needs, p. 107 ositive organizational behaviour, p-109 procedural justice, p. 121 4 hy theory, through selfactuslization. What theory are these friends relerring to? How does this statement differ from what {you learned about that theory in this textbook? Using your knowledge of the characteristics of effective fouls, extablish two meaningful goals related to your ‘performance in this class. ‘Several service representatives are upset that the newly hired representative with no previous experience will be paid $3,000 a year above the usual starting salary in the pay range. The department manager explained that the new hire would not accept the entry-level rate So the company raised the offer by $3,000. All five reps currently earn salaries near the top of the scale ($15,000 hhigher than the new recruit), although they all started at the minimum starting salary a few years earlier. Use equity theory to explain why the five service represen latives feel inecuity in this situation. zrational injustice can occur in the classroom as well as in the workplace. Identily classroom situations Te which you experienced feelings of injustice. What can instructors 0 to maintain an environment that fosters both distribative and procedural justice? Jhing stores located throughout the province introduced new incentive systems for 10, the company asalary s, Store managers in each store receive targeted goals, store appearance, store