Professional Documents
Culture Documents
Tyler Trosper Resume
Tyler Trosper Resume
Education
Professional Experience
Production Associate 1
: June 2014 to Present Lifetouch
Responsibilities:
Data Entry
Receiving
Call Center Advisor
: May 2012 to June 2014 Concentrix, Manpower
Responsibilities:
Troubleshooting Mac computer and iOS issues over the phone
Recorded customer information within a database
Relying on a frequently changing schedule
Sold Apple products
Lab Assistant
: August 2009 to May 2012 Housing and Residence Life of Ball State University
Responsibilities:
Provided customer service
Tracked computer usage
Troubleshooting computer programs, printing
Related Experience
Writer
: January 2012 to May 2012 Immersive Learning, Ball State University
Responsibilities:
Wrote and designed layout for game design document
Developed backstory and script for game
Skills
Professional documentation
Document Editing
Microsoft Office (Word, Excel, Powerpoint)
Troubleshooting skills (iOS, OS X, and Windows)
Working knowledge of HTML
Leadership skills
Customer service