Scribd Logo
Upload

Welcome to Scribd!

  • QFD HoQ-Template House 1-2

    Uploaded by

    dSolarian
    7 views2 pages
    This document contains two sections of a Quality Function Deployment (QFD) analysis for a house project. The first section displays customer needs gathered from a survey. It includes the survey results, importance weights for the needs, and how well technical requirements might meet each need. The second blank section is for the product manager to determine what technical requirements to focus on and set target values based on benchmarking.

    Original Description:

    QFD HoQ-Template House 1-2

    Copyright

    © © All Rights Reserved

    Available Formats

    XLS, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document contains two sections of a Quality Function Deployment (QFD) analysis for a house project. The first section displays customer needs gathered from a survey. It includes the survey results, importance weights for the needs, and how well technical requirements might meet each need. The second blank section is for the product manager to determine what technical requirements to focus on and set target values based on benchmarking.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    7 views2 pages

    QFD HoQ-Template House 1-2

    Uploaded by

    dSolarian
    This document contains two sections of a Quality Function Deployment (QFD) analysis for a house project. The first section displays customer needs gathered from a survey. It includes the survey results, importance weights for the needs, and how well technical requirements might meet each need. The second blank section is for the product manager to determine what technical requirements to focus on and set target values based on benchmarking.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    of 2

    HoQ_1

    10/24/2015

    System QFD - House 1 (Voice of the Customer)


    1

    Project:

    2
    3

    Date:
    Input areas are in yellow

    4
    5
    6

    Correlation indicators

    ++
    +

    7
    8

    Strong positive
    Positive
    No correlation

    --

    9
    10
    11

    Negative
    Strong negative

    12
    13
    14
    15
    16
    17
    18
    19
    20

    Survey Legend
    1
    2
    3

    Raw score
    Scaled
    Relative Weight
    Rank
    Best in Class
    AVE
    Worst in Class
    Kano
    Direction
    Technical Requirement Units

    Technical Requriement Targets

    291826177.xls

    Excellent

    Acceptable
    3

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20

    Requirement Benchmarking

    Customer Opinion Survey

    Poor

    Kano Type

    Customer Needs

    Customer Weights

    Product/Service Requirements

    HoQ_2

    10/24/2015

    System QFD - House 2 (Product Manager)


    1
    2

    Project:
    Date:

    3
    4
    5

    0
    0
    Input areas are in yellow
    Correlation indicators

    6
    7

    ++
    +

    8
    9
    10

    --

    Strong positive
    Positive
    No correlation
    Negative
    Strong negative

    11
    12
    13
    14
    15
    16
    17
    18
    19
    20

    Survey Legend

    Raw score
    Scaled
    Relative Weight
    Rank
    Best in Class
    AVE
    Worst in Class
    Kano
    Direction
    Technical Requirement Units

    Technical Requriement Targets

    291826177.xls

    Excellent

    Acceptable
    3

    Poor

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20

    Requirement Benchmarking

    Customer Opinion Survey

    Rank

    Customer Needs

    Kano Type

    Product/Service Requirements

    You might also like