JAMES H.

STAMPER, III
714 Sugar Brook Drive, Temple, TX 78641 254-624-6994
jstamper1991@hotmail.com

I have many years of experience, be it from my time spent in the United States
Air Force to being a trainer for a dealership software company; I want to bring
that experience to your company and become part of the team.
PROFESSIONAL EXPERIENCE
MAC HAIK CDJR
TEMPLE, TX

SERVICE ADVISOR
MARCH 2015 PRESENT

I am currently employed as a Service Advisor at a medium sized CDJR dealership. I am responsible for
the total customer experience from the time they arrive at the dealership until I escort them to the cashier.
I average approximately 10 repair orders per day as there are five service advisors and this allows us to
take excellent care of our customers. I enjoy the pace of the position; it keeps me up and going throughout
the day and brings different opportunities with each customer.

DATASET INC
ALPHARETTA, GA

INDEPENDENT CONTRACTOR
JANUARY 2014 MARCH 2015

I was an independent contractor for CDK (formerly ADP) dealer management software for Service and
Parts departments. I traveled 100% of the time to perform on-site one on one training at dealerships
around the US. In this position, I worked with Service Managers, Service Advisors, technicians,
dispatchers, bookers, cashiers, Parts Managers, parts personnel and warehouse personnel to teach them all
the aspects of CDK that they needed to perform their job duties with speed, accuracy, and confidence.

DON RINGLER TOYOTA

TEMPLE, TX

PARTS SPECIALIST
APRIL 2007 - DECEMBER 2013

I was responsible for all the aspects of running the Toyota parts department. This includes but is not
limited to ordering, sorting, stocking, receiving, and locating parts in electronic catalogs as well as paper
catalogs. I performed special orders and outside purchases for service as well as retail needs. I was in
direct contact with service writers as well as service technicians in fulfilling parts requests. I also worked
with walk in customers to fulfill all questions and parts needs to their ultimate satisfaction. I helped write
up customer vehicles in the service lane, as needed. The business had grown in excess of 20% since I
started there.

ADVANCE AUTO PARTS

BELMEAD, TX

STORE MANAGER
SEPTEMBER 2006 MARCH 2007

I was fully responsible for the day to day operations of the Belmead location. This store was without a
leader when I took over the store as a manager. I evaluated everyones abilities and desire to be part of a
winning team. I was then able to coach and retrain the team to grow the business by 15% in the short
time I was there.

James H. Stamper, III

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OREILLY AUTO PARTS

STORE MANAGER
MAY 2001 AUGUST 2006

TEMPLE, TX

I started at OReillys as a night manager and worked my way up to store manager. While at the Belton
location I helped grow the business and for the first time the store did over 1 million in yearly sales my
first full year there. It was historically netting $750,000 per year and the first year I was there we were
able to net $1.15 million. I was then moved to the Temple location and also grew the business there by
22%.

UNITED STATES AIR FORCE

ANCHORAGE, AK and ABILENE, TX

AEROSPACE GROUND EQUIPMENT MECHANIC

FEBRUARY 1994 OCTOBER 1999

I maintained over 200 pieces of equipment relating to servicing aircraft. This included generators,
hydraulics, pneudraulics, heating, air conditioning, lighting, nitrogen supply, oxygen supply, bomb lifts,
defueling, and nitrogen generation. I performed daily, monthly, six month, and yearly inspections of all
equipment. I troubleshot problems and applied remedies; then delivered equipment to aircraft on the
tarmac, in aircraft hangers, and also those on alert.

SKILLS

Microsoft Office Word, Excel

Sales Skills
Customer Service Skills
Management Skills
Typing (40 wpm)
Over 15 years of parts experience

EDUCATION
Bachelor of Science degree in Business Administration
Wayland Baptist University Graduated in 1999