Jean D Francois

16 Chatham Rd, Everett MA 02149

Cell: (857) 312-1645
Email: f.jeand@yahoo.com

QUALIFICATIONS:
• Work well without supervision
• Bilingual English/French with the ability to translate
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• General filling, faxing, copying duties
• Skilled at learning new concepts quickly while working well under pressure
• Microsoft Office (word, excel)
EXPERIENCE:
01/08-9/09 Buyers Check Out Boston, MA
Sale Supervisor
• Managed multi-lined phones
•Process client files and schedule appointments
• Handles the distribution
• Marketing and calling business.
•Sending marketing email

01/08-12/08 New World Security Boston, MA

Security
• Customer services
•Greeted Customer, secure the lobby.
• Monitor the building, and submit report to the manager.

6/06-12/07 BP (Gas Station) Boston, MA

Night Shift Security
• Customer Services
• Maintaining building safety
• Maintaining surveillance Camera

EDUCATION:
May 2004 High School Diploma Madison High School Boston, MA
July 2006 Business Management Roxbury Community College Boston, MA
Leadership Seminars based on the works of...
Developing the Leader within You – John C Maxwell
Keys to Success – Napoleon Hill
The Psychology of Winning – Dr. Denis Waitley
The 17 Essential Qualities of a Team Player - John C. Maxwell
The 21 Irrefutable laws of leadership- John C. Maxwell
How to win friends & Influence People-Dale Carnegie
Workshop on Business Development and Customer services

Referrals:
Snider Jean-Jacques 857-869-3005
Jeff Jean 978-421-5439