Johnny M.

Fort
715 Rice Rd. Apt. 8B
Ridgeland, MS 39157
769-257-1143 Cell phone
601-707-5667 Home
Fort305@msn.com

OBJECTIVE: To obtain a position as a PC specialist in a growing company.

EXPERIENCE: TEK Systems Jackson, MS

Fiber Optic Technician (Contract) Sept. 2009-Dec. 2010
 Fiber Installation
 Fiber Optic Splicing
 Optic Test
 Fiber Terminating
 Fiber Optic testing with OTDR
 Deployed Servers
 Deployed APCs
 Deployed ATSs
Jackson State University Jackson, MS
Computing & Communication (Intern) Aug. 2008 – Aug. 2009
 Troubleshoot PC hardware and software.
 Track and eliminate virus outbreaks.
 Troubleshoot network issues.
 Troubleshoot printer issues.

JE (Jacobs) Houston, TX
Help Desk Support Technician May 2008 – Aug. 2008
 Performed desktop support to over 475 employees in person and by telephone
and via internet.
 Duties included completing long-term project to provide hardware/software
support and upgrades for UNIX-dependent desktop applications and Windows
NT computers, monitoring and certifying training for 475 employees.
 Investigate user’s problem and needs, identify their source and determine
possible solutions.

G&C Industries Canton, MS

Production Team leader Feb. 2005-May 2008
 Supervised a group of 15-30 employees.
 Build and created parts for Nissan automobiles by assembly.

InfoServ PC Company Jackson, MS

Computer Technician June 2005- Jan. 2006
 Provide training for customers on basic computer usage.
 Troubleshoot hardware and software.
 Track and eliminate virus outbreaks.
 Requested skills in troubleshooting and solving hardware and software
problems, and instructing users on new or upgraded computer applications and
hardware.
  Other responsibilities include installing hardware/software, tracking hardware
assets and managing repair and warranty program.

EDUCATION: Jackson State University Jackson, MS May 2011

Bachelor of Science Microcomputer Technology

Coahoma Community College Clarksdale, MS May 2005

Associates in Applied Science Degree Computer Servicing Technology

REFERENCES: Available Upon Request