Jennifer Mitchell

9022 Lake Chase Island Way Tampa, FL 33626

813-541-7452 jennmitchell16@gmail.com
PROFILE

Entertainment enthusiast who offers creativity, extensive social media knowledge and experience in
social networking.
EDUCATION
University of Central Florida, Orlando, FL
Bachelor of Science in Business Administration in Marketing
Minor in Hospitality
Expected Graduation: December 2015
Robinson High School, Tampa, FL
International Baccalaureate Diploma Recipient

May, 2011

RELEVANT EXPERIENCE
Universal Orlando Resort
In Market Sales Intern
June 2015 Present
Updated the master location list and strengthened customer relationships through site visits and photo
documentation of collateral at over 250 locations
Analyzed training session survey data from previous years and provided recommendations for course
improvement
Interpreted client website data and compared traffic sources and page views to previous years
Merchandise Team Member
May 2013 August 2013
Assisted with customer service, 0perating a cash register and processing credit card charges
Managed inventory and restocking process
Practiced active listening skills and problem solving challenging guest related situations
Walt Disney World
Merchandise Cast Member
May 2015 August 2015
Assist guests with merchandise selection and purchases
Stock and clean shelves and carts
Responsible for handling cash and processing credit card transactions
Character Attendant
January 2014- August 2014
Helped create and maintain the magic of the show at all times by assisting character performers
Facilitated character meet and greets
Ensured safety of all performers and guests
Main Entrance Operations at Blizzard Beach
May 2013 January 2014
Assisted guests in entering and exiting the park in a safe and orderly fashion
Assured guest safety in the parking lot by directing traffic in an efficient manner
Alpha Epsilon Phi Sorority
Vice President New Member Education and Member
August 2011 - Present
Planned and executed various events for the new members of the sorority including new member retreat,
sisterhood events and bid day
Oriented new members into a sorority of over 160 girls
SKILLS

Strong social media presence on Facebook, Twitter, Tumblr, Instagram, Pinterest, and Youtube
Extensive knowledge of website analytics
Proficient in Microsoft Office including Word, PowerPoint, Excel, and Outlook

ADDITIONAL
Disney College Program Graduate
o Gained exposure to Entertainment industry through Exploring Marketing seminar
o Broad insight gained from Disney Marketing leadership presentations

Successful completion of Digital Media Marketing course

o Learned digital media skills including social media marketing, web analytics, and SEO