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McDonald’s : Evolution of Marketing

Strategy

Presented By
Irshad
Sunil
Feroz
Introduction- About McDonald’s
• Founder-Dick and Mac McDonald, McDonald's restaurant
concept May 15 1955.
Ray Kroc, McDonald's Corporation founder. In 1961.
• CEO - James A. Skinner.
• Headquarters- Oak Brook,Illinois, USA.
• Industry - Restaurants.
• Products- Fast food.
• Revenue-▲ US$ 22.6 billion (FY 2008).
• Employees -400,000 (2008).
• Number of locations -31,000+ worldwide..
Marketing Strategies Adopting by
McDonald’s between 1990-2003
• Franchise Model
Only 15% (owner)&85%(Franchise)
• McDonald’s entered into an agreement with Wal-Mart
stores & Disney’s parks.
• Joint venture with Fazoli’s Italian restaurents.
• Asian financial crisis and Mad Cow Disease.
• Cantalupo cut the store from 1000 - 360 and closed
more than700 underperforming store.
• Under Greenberg company spend $500 on store
remodeling.
Cont…
• Product Consistency
• (Achieve consistent product taste and quality across
geographics).
• Build on the self- service concept.
• Formed a separate real state company in 1956.
• Launched no.of menu but not focus on variety to beat
competitors.
• Provide toll free number to customers for complaints.
Market Survey on Customer Preferences by
McDonald’s

S.N. Restaurant Chain Scale (1-100)

1 Papa John’s 78
2 Domino’s Pizza 73
3 Wendy’s 72
4 Pizza Hut 71
5 Little Caesar 70
6 Taco Bell 66
7 Burger King 65
8 Kentucky Fried Chicken 63
9 McDonald’s 62
Segmentation, Positioning and
Targateng
• Use Demographic Segmentation (children,
youth and youth urben family).
• Apply Marketing Mix (5P’s).
• Some famous marketing campaigns by
McDonalds are.
1-I’m loving it.
2- Food, Folks,and Fun.
3- Aap ke zamane mein,bap ke zamane ka
daam.

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