Operations

A. Your Location Requirements: We have a picture of the floor plan.

B. Time Line: We started on August 17, 2015 by setting up and organizing the
school store to put our products on. On September, 2015 we requested our first
purchase order and during the month of September our order had arrived. We
open the store on October 1, 2015. We introduced our new mobile store in
October, 2015.
C. Customer Fulfillment/Production Plan: If the customer orders a customized
product, they come back the next day to receive it. If the customer buys a noncustomize products, they can receive in the same day.
D. Customer Capacity: We have around 600 ninth graders that attend classes in
the 9th grade center. We have around 100 upperclassmen attend some classes in
the 9th grade center too. We also have around 40 faculty and staff member. We
can bring them great services to all of them.
E. Rent, Utilities: We dont rent the school store since its the under the rule of
Gainesville High School.
F. Leasehold Investment Requirement: The space was already there and it was
unoccupied.
G. Equipment Investment Requirement: All of our equipment was not being
used by the school. Some equipment that wasnt being used was shelves, cart,
cash box and other useful equipment.
H. Inventory Investment Requirement: We keep one spare of case in the back for
each product just in case.
I. Inventory Control: When the first case is almost empty, we use the backup
case but the elephant central staff has to sign a request for that particular
product. We keep all backup cases and products in the lock cabinets.
J. Order fulfillment: Right now we do direct selling. Once we go into customize
product, customers will have to pay before they get their item the next day.
K. Visionary Statement: Our business is slowly growing since we opened it a
month ago. We are hoping to draw in more students and staff with our new
mobile cart store that travels through all the lunches. In the future we are
hoping that the school store is moved into another location or somewhere
close to the cafeteria so that we get more customers in the mornings.
L. Expected Growth: Elephant Central is expected to be independent in the
future having a successful business filled with new customized products. In

the future I see elephant central being the most dominate store in GHS by
having great service and snacks.
M. Administrative Support: Mr. Smith, the GHS principle gave us permission to
open up a school store. Mrs. Freeman, the 9th grade center principle, approves
our order request. Mrs. Crumley puts in our purchase orders along with
overseeing the school store. She also helps come up with good ideas to
improve the store.
N. Risk Management Chart: Our potential business risk is limited customer,
competition that succeeds over us, and our location. We deal with limited
customers by introducing new items such as our customized items to draw in
more customers. We also try to come up with Marketing tools and promotion
ideas to draw in customers, such as new signs and posters. To deal with our
competition we need to make sure that we are giving out good service. Our
location has to be beneficial to the customers as well. We have made a mobile
store from a cart so that the students that cant come to the store, we make it
easier for them by towards them. If any of these risks occur, Elephant Central
staff will come as a group in a meeting and produce new ideas that the school
store can do to fix these problems.
O. Website: Website is being built.