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  • Fault - Report - Mekong Net PNP

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    Sina Neou
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    A fault report summarizes a 7-hour service outage from 1:20 AM to 8:20 AM on October 27, 2015 for a private leased circuit (PLC) of Mekong Net with the circuit ID 981358212244 located in Koh Kong, Cambodia. The outage was caused by a short circuit at the Metfone Phnom Penh site. Technicians were dispatched and found a short circuit, which was then resolved, closing the problem. The report was prepared by the reporter for the board of directors and network and business departments of Viettel Cambodia.

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    Fault_Report _Mekong Net PNP

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    A fault report summarizes a 7-hour service outage from 1:20 AM to 8:20 AM on October 27, 2015 for a private leased circuit (PLC) of Mekong Net with the circuit ID 981358212244 located in Koh Kong, Cambodia. The outage was caused by a short circuit at the Metfone Phnom Penh site. Technicians were dispatched and found a short circuit, which was then resolved, closing the problem. The report was prepared by the reporter for the board of directors and network and business departments of Viettel Cambodia.

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    8 views1 page

    Fault - Report - Mekong Net PNP

    Uploaded by

    Sina Neou
    A fault report summarizes a 7-hour service outage from 1:20 AM to 8:20 AM on October 27, 2015 for a private leased circuit (PLC) of Mekong Net with the circuit ID 981358212244 located in Koh Kong, Cambodia. The outage was caused by a short circuit at the Metfone Phnom Penh site. Technicians were dispatched and found a short circuit, which was then resolved, closing the problem. The report was prepared by the reporter for the board of directors and network and business departments of Viettel Cambodia.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 1

    VIETTEL (CAMBODIA) PTE., LTD.

    #Building 199,Bld Mao Seng Tong ,Sangkat Toul Svay Prey II,
    Chan Chamkarmorn ,PP ,Cambodia .
    Tell: (855) 23 62 000 25 /97 77 000 01

    Respectfully to:

    - Board of Director
    - Network Operation Center
    - Business Department (or Customer Service Dept.).

    FAULT REPORT
    Customer
    Circuit ID
    Type of Service

    :
    :
    :

    Mekong Net
    981358212244 (Koh Kong)
    PLC (Private Leased Circuit).

    Event
    Date and Time
    Report Nature
    Duration (GMT)
    Reason

    : Service down at 27-Oct-2015 on 01:20AM and up at


    27-Oct-2015 on 08:20 AM
    : Service PLC of Mekong Net.
    : 7 hour and 00 Minutes.
    : Short-circuit at Metfone Phnom Penh site.

    History
    Time (GMT)

    27-Oct-2015 01:20 AM (GMT + 7) to


    27-Oct-2015 8:20 AM (GMT + 7)

    Action Taken
    + Receive problem by phone
    + Check with TSS O&M have alarm TU_AIS at
    PNP397
    + Assign technical at PNP (0977474784) go to
    check at site.
    + Short-circuit at Metfone Phnom Penh site.

    Investigation
    Closing problem.
    Vice Director

    REPORTER

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