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Zenith Incident Investigation
Zenith Incident Investigation
Topics
Establish an effective incident investigation
program
Learn effective analysis tools relating to
incident investigations
Learn how to conduct an incident
investigation that identifies the contributing
factors to the incident
Minimize the recurrence of workplace
incidents that are contributing to injuries and
illnesses
Unsafe Acts:
Cause 90% of ALL incidents
Unsafe Conditions:
Cause 10% of ALL incidents
Before an Incident
Establish
Who should conduct the investigation
Supervisor, foreman, safety committee,
safety director/Coordinator.
Why? Supervisors know the job.
When incident investigations are to be
completed
ASAP after the incident
How the investigation will be conducted
Forms used
Procedures
Before an Incident
Establish
What will be done with findings
Reviewed by senior management
Safety committee discussion
Follow up on corrective actions
Incident trend analysis
After an Incident
Conduct investigation ASAP
Control & preserve the scene
Interview injured worker promptly while
information is clear
Interview witnesses individually
Ask open ended questions
Who, What, When, Where, Why, and How?
Compile background information
Seek facts not fault
After an Incident
Document investigation
Determine cause(s) of incident
Determine what can be done to prevent a
similar incident from happening again
Implement corrective actions
Follow-up
Incident Causes
Immediate Cause
A sequence of unsafe acts that led to the
incident
Example: Water on the floor
Basic Cause
The reasons why the immediate cause was
allowed to occur or failed to occur
Example: Why is the water on the floor?
Materials/equipment
Environment
Personnel
Management
Task
Incident Scene
Where did the incident occur?
What was the employee doing when the
incident occurred?
What steps did the employee take while
performing the task?
What equipment/tools were being used?
How were the equipment/tools used?
Incident Description
What task was being performed?
What were nearby employees (if any) doing?
What happened with the equipment/tools
being used?
What was the injury or damage?
What steps should be taken to perform this
task safely?
Behavior
Engineering Controls
Automate hazardous process/use machine
Change the job task or equipment
Substitute high hazard materials for ones of lower
hazard
Specify correct equipment for job tasks
Administrative Controls
Modify employee functions
Clearly define expectations
Designate employees authorized to operate equipment
Enforce disciplinary policy for violation of safety rules
Conclusion
Incident Investigation is both a reactive and
proactive process in that it uncovers the root
cause and other contributory factors as well as
providing valuable information to prevent similar
incidents from occurring in the future.
We cannot afford, nor is it acceptable to wait for
hazards to identify themselves through
someones accident
Questions