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Call Script for IPL Club Lounge

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Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Introduction

Caller: Hi! May I speak to ‘RPC name’


EA/RPC: Who is this?
Caller: I am ‘your name’ from IPL club lounge, calling to
invite ‘RPC name’, for an exclusive experience for the
ongoing third season of IPL matches in ‘Insert City’
EA/RPC: I will transfer over, just a minute.
Or
EA/RPC: He/she is not available right now.

(If RPC, then continue with ‘you’)

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Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Objections/Rebuttals
Caller: Are you aware of IPL?
RPC :Yes
Caller: Which team are you supporting?
RPC: ‘Insert team name”

Caller: Wow, that is great! Are you aware that they are playing at “Insert venue” on
“date1, date2, date3…”. For you to enjoy the moment with your favorite team, we
invite you to an exclusive Club Lounge experience with the team owners
and players, with a host of other celebrities coupled with post match
parties and fashion shows. Aside from the experience, this is also an
excellent networking opportunity for you. right from the magnificent
opening ceremony to the closing festivities, you will stay hooked to the
mega event That’s what you call business with leisure? All of this with
world class hospitality. So how many tickets would you like me to block for
you?
RPC: What is the cost?

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Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
Objections/Rebuttals

Caller: The ceremony will be like nothing the sport


had seen before and would not have been out of
place as a curtain raiser for the Olympic Games
And much to your satisfaction, the cricket will live
up to all expectations. The investment required to
interact AND network with these high profile
individuals AND exclusive access to the VIP
Food & Beverage lounge AND a post match
party AND a high profile fashion show AND a
personalized merchandise is just Rs. 35,000
Caller: Would you be using a Visa or Mastercard?
RPC: No
Caller: Would you like me to send someone to
collect a DD or check some time today?
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Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.
IPL MERCHANDISE

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Confidential preliminary; not to be relied on by any 3rd party without Nex-sales’ prior written consent.

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