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Online Shopping Portal: A Case Study by
Online Shopping Portal: A Case Study by
A Case Study By
Akash Mohan
Vaishali Vasing
Navakanth Kanapala
Kamlesh
MBA Software Solutions and Management
Table of Contents
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1. Case Statement
In this case, we will be designing a simple online shopping portal .The site will provide a
soothing shopping experience for customers. The system will allow more than one
categories and different brands under the segment. The case will trace the following
sequence.
2. Scenario
A customer visits the online shopping portal. A customer may buy item or just visit the page
and logout. The customer can select a segment, then a category, and brand to get the
different products in the desired brand.
The customer can select the product for purchasing. The process can be repeated for more
items. Once the customer finishes selecting the product/s the cart can be viewed , If the
customer wants to edit the final cart it can be done here.
For final payment the customer has to login the portal, if the customer is visiting for the 1st
time he must register with the site, else the customer must use the login page to proceed.
Final cart is submitted for payment and card details and address(where shipment has to be
made) are be confirmed by the customer .Customer is confirmed with a shipment Id and
delivery of goods within 15 days.
3. Assumptions
The currency followed is Rs as the site provides for only Indian customer base.
There are different segments, categories, brands where a brand can fall under more
than one category.
The shipment of the goods is not covered under the scope of the case
Complains by the customers are not handled by the case study.
Customers have to be validated before the payment can be confirmed.
4. Actors
Customer
Administrator.
5. Functionality
1. Portal
Allows the customer to view the different categories and further to different
products within the brands eg.
Allows the customer to shop online saying time and cost of customer.
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The portal provides a bill and an shipmentId which can be used to track the
delivery status of the goods purchased by the customer .
Category:.
2. Customer
Customers when enter the site and view the various products in different
category.
Authentication of the customer is done for the payment of the shopping
done
Customer can browses through the products available in the shop, can select
some of them and put into the shopping cart.
Customer can anytime change the items in the cart either by adding new
items or by removing existing items. Customer proceeds towards the
payment counter. Finalize product list of items he finally wish to buy and
make the final payment.
3. Administrator
6. Enhancements
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The portal can be extended for a larger customer base beyond the Indian
customers.
The complaints of the customer are not handled
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Fig. 4 Register
Fig. 5 Login
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Fig. 7 ER Diagram
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