Darlene M.

Atkinson
INNOVATIVE LEARNING PROFESSIONAL
Support training and training initiatives by creating
materials and eLearning modules. Combine
strategic vision with exceptional organizational and
planning skills. Possess diverse abilities including
compiling, interpreting, and reporting complex
data, managing projects, and researching.

AREAS OF EXPERTISE
Instructional Design
eLearning Developer
Learning Management
Training Support
Auditing of Training Files
Report & Form Designing
Brochure &Flyer Designing
Video Editing
Writing of Standard Operating
Procedures (SOPs)
Content Management
Customer Service
Troubleshooting of Learning
Management Systems (LMS)

TECHNICAL SKILLS
Microsoft Office
Word, Excel, PowerPoint,
Publisher, Outlook
Information Mapping
Articulate Presenter
Camtasia v8
SmartDraw 6
SharePoint

317.295.1320
atkinsondarlene74@gmail.com
www.linkedin.com/in/dmatkinson1
www.dmatkinson.weebly.com

PROFESSIONAL EXPERIENCE
INDIANA BLOOD CENTER (IBC), Indianapolis, IN
Training Analyst (2003-2015)
Designed, developed, and presented non-technical training.
Assisted with identification of training needs, assessment of
training practices, and evaluation of training programs in
support of mission, vision, and values. Trained associates at
new hire orientations.

Developed eLearning modules, classroom training

modules, and instructional materials for customer
service, Good Manufacturing Practices (GMP), Lean, and
courier education, maintaining regulatory compliance.

Implemented and maintained Enterprise Knowledge

Platform (EKP) LMS, maintaining accurate training
documentation of associates.

Authored and maintained LMS user guides for system

administrators, trainers, department managers, and end
users, promoting use of self-service aspects of system.

Improved completion of training documentation for

internal customers by simplifying process in an ease-ofuse initiative.

Created and maintained departmental SOPs, providing

guidance to staff.

Performed pre- and post-needs analysis through 360o

feedback of managers, supervisors, and line staff for
development / evaluation of leadership training
program, enabling opportunities to improve program.

Darlene M. Atkinson
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EDUCATION

Training Coordinator (1997-2003)

Master of Science
Human Resource Development
Indiana State University

Processed and tracked all training records to demonstrate

compliance to regulatory and legal authorities. Assisted in
scheduling and preparation for delivery of training
programs. Processed 15K+ individual entries into LMS
annually.

Bachelor of Science
Recreation
Indiana State University

Implemented and maintained first computer-based

training tracking system, eliminating paper-based
tracking system.

PROFESSIONAL

Association for Talent

Development
The eLearning Guild
Training Magazine Network

Proctored professional audio conferences and webinars,

further developing staffs knowledge and education of
transfusion medicine.

Developed process using LMS for tracking 6-month and

annual staff competencies, remaining in regulatory
compliance.

Constructed training request summary report that

graphically represented status of open, pending, and
completed requests on monthly basis.

Utilized information from training database to develop

course catalog used by external auditors to review
training requirements during compliance audits.

Led newsletter committee to produce first companywide newsletter, promoting sense of community among
staff and communicating important messages from
president.

Additional Positions Held:

Human Resource (HR) Specialist / Payroll
Coordinator of Payroll / Human Resource Information
System (HRIS)
Payroll / Benefits Supervisor
Personnel Assistant