TONYETTE BROWN

CONTRACT WORK
973-580-4653

KELLY SERVICES
140 Littleton Road
Parsippany, New Jersey 07054
973-335-1501

Ricoh, West Caldwell NJ 6/2008-9/2009

CRM Administrator
 Researching information in Oracle for Copier or Fax
 Keeping Logs (Excel) updated with new information
 Speaking with warehouse to find out delivery & install date
 Contact customer to make sure everything is well and if Training is needed

Baxter Health Care, New Providence, NJ 10/2007-2/2008

Marketing Assistant
 Set up files for all promotional pieces
 Create and Disseminates Promotional Materials, Review and Approve Forms with new Promotional Pieces
 Track approvals and send reminders as needed
 As promotional pieces become inactive follow SOP process for removing from active list
 Making sure all participating managers get a copy of the Promotional Piece

Saint Barnabas Healthcare Center, West Orange NJ 9/2007-10/2007

Administration Assistant
 Updating Calendar and adding new events on a daily basics
 Updating Log for all Donations, Golf Tournaments, and Formal Affairs
 Answering Phones, Taking accurate messages
 Rearrange and updating all office files

C.I.T, Livingston NJ 8/2006-8/2007

Data Entry
 Entering Parts from an invoice into a computer with accuracy for returns
 Called customers if there was an inaccurate invoice
 Kept a log for all closed accounts

Ricoh, West Caldwell NJ 2/2006-8/2000

Customer Service Rep
 Enter order into computer
 Set up appointments to repair machines when needed
 Call warehouse and make sure we have the machine
 Make sure customer knows of all new fax or copier machines or parts to existing machines
 Interest the customer into a Service Agreement
 Heavy Phone volume