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ITIL Implementation Project Checklist 20000academy en
ITIL Implementation Project Checklist 20000academy en
ITIL Implementation Project Checklist 20000academy en
Implementation
Phase
Get knowledge
Identification
Obtain
management
support
Define scope
Assessment and
GAP analysis
Process/Function
documentation
Training and
awareness
Implement
ITIL Project Checklist
Item
Don
e
Page 1 of 2
processes/function
s
Implementation
review
Continual Service
Improvement
Page 2 of 2