ENTREVISTA EM INGLS PARTE 1

Uma das fases mais importantes durante o processo seletivo em uma companhia area a
avaliao de idiomas, realizado com frequncia para que a empresa avalie o nvel de fluncia
do comissrio de voo.
Elaboramos uma relao com mais de 300 perguntas que podem ser realizadas durante uma
sesso de "conversation" entre o candidato a comissrio de voo e a examinadora.
Colabore escrevendo nos comentrios dvidas sobre as perguntas!
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HOW ARE YOU?

HOW ARE YOU DOING?
ARE YOU NERVOUS?
WHATS YOUR NAME?
WHAT`S YOUR FIRST NAME?
WHATS YOUR LAST NAME?
WHATS YOUR FULL NAME?
IS THE FIRST TIME YOURE APPLYING FOR THIS JOB?
WHATS YOUR OCCUPATION?
WHAT ARE YOU?
WHATS YOUR PROFESSION?
WHAT DO YOU DO?
WHAT DO YOU DO FOR YOUR LIVING? (OCCUPATION)
HOW DO YOU MAKE A LIVING?
HOW LONG YOU HAVE BEEN WORKING AS A.....................................?
HOW OLD ARE YOU?
WHERE DO YOU LIVE?
DO YOU LIKE LIVING THERE? WHY?
HOW LONG HAVE YOU LIVED THERE?
HOW FAR IS FROM HERE?
WHO DO YOU LIVE WITH?
HOW MANY PEOPLE ARE THERE IN YOUR HOUSE? (APARTMENT)
DO YOU HAVE ANY BROTHERS AND SISTERS?
HOW IS HE? (SHE)
WHERE ARE YOU FROM?
WHERE DO YOU COME FROM?
WHEN WERE YOU BORN?
WHENS YOUR BIRTHDAY?
WHERE WERE YOUR BORN?
WHATS YOUR HOBBY?
WHAT DO YOU LIKE TO DO?
WHAT DO YOU LIKE DOING?
WHAT DONT YOU LIKE TO DO? WHY?
DO YOU LIKE TO READ?
WHAT KIND OF BOOKS DO YOU LIKE TO READ?
WHAT SORT OF BOOKS DONT YOU LIKE TO READ? WHY?
HAVE YOU READ ANY GOOD BOOK RECENTLY?
HAVE YOU READ ANY GREAT BOOK LATELY?
TELL ME ABOUT IT. (SUMMARIZE IT)
DO YOU LIKE MUSIC?
WHAT KIND OF MUSIC DO YOU LIKE?
WHAT KIND OF MUSIC DO YOU HATE? WHY?
WHAT DO YOU LIKE TO DO IN YOUR FREE TIME?
WHAT DO YOU LIKE TO DO IN YOUR SPARE TIME?
WHAT KIND OF PERSON ARE YOU?
WHAT TYPE OF PEOPLE ARE YOUR PARENTS?
HOW DO YOU GET ALONG WITH THEM?
DO YOUR PARENTS WORK?
WHERE DO THEY WORK?
DO YOU HELP THEM WITH THE EXPENSES?

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DO YOU HAVE TO SUPPORT THEM?

ARE YOU MARRIED OR SINGLE?
DO YOU HAVE CHILDREN? HOW MANY?
HOW LONG HAVE YOU BEEN MARRIED?
HOW DO YOU GET ALONG WITH YOUR WIFE? (HUSBAND)
DO YOU HAVE MANY FIGHTS WITH YOUR WIFE? (HUSBAND)
ARE YOU JEALOUS?
ARE YOU INDEPENDENT?
WHAT DO YOU CONSIDER AN INDEPENDENT PERSON?
IS IT IMPORTANT TO BE INDEPENDENT? WHY?
AT WHAT TIME DO YOU USUALLY WAKE UP?
AT WHAT TIME DO YOU USUALLY GO TO BED?
AT WHAT TIME DO YOU GO TO WORK?
AT WHAT TIME WOULD LIKE TO START WORKING? WHY?
ARE YOU PUNCTUAL PERSON?
ARE YOU USUALLY LATE?
ARE YOU ALWAYS ON TIME?
IS IT IMPORTANT TO BE ON TIME?
WHY IS IT IMPORTANT TO BE ON TIME?
DO YOU LIKE TO WAIT FOR PEOPLE?
HOW DO YOU FEEL WHEN YOU HAVE TO WAIT FOR SOMEONE?
WHAT DO YOU DO WHEN YOURE LATE FOR AN APPOINTMENT?
DO YOU USUALLY MAKE UP EXCUSES?
HOW OFTEN DO YOU GO TO WORK?
HOW OFTEN DO YOU GO OUT?
HOW OFTEN DO YOU VISIT YOUR RELATIVES?
WHAT DO YOU DO WHEN YOU MISS YOUR FAMILY?
WHAT DO YOU DO WHEN YOU MISS YOUR FRIENDS?
DO YOU MISS PEOPLE EASILY?
DO YOU CONSIDER YOURSELF A FRAGILE PERSON?
ARE YOU STILL STUDYING OR DID YOU QUIT SCHOOL?
WHY DID YOU QUIT STUDYING?
DONT YOU LIKE TO STUDY?

Nestas 84 perguntas o entrevistador quer inicialmente quebrar o gelo e conhecer

melhor o candidato. Quanto mais falar de voc, melhor. Conte suas experincias
profissionais, viagens realizadas, como o seu relacionamento com pais, irmos,
parentes e amigos. Cite livros que leu e gostou. Mostre que uma pessoa culta,
educada, socivel, etc.

ENTREVISTA EM INGLS PARTE 2

Aps o incio da conversa da entrevista em ingls (parte 1) em companhias areas, onde o

examinador quem saber mais sobre o candidato a comissrio de voo/piloto, so feitas agora
perguntas sobre a vida profissional, idiomas e viagens realizadas (experincia de vida).
Confira abaixo outra srie de perguntas em ingls que voc pode vir a responder em um exame
de bandeira em companhia area.
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ARE YOU STILL STUDY ENGLISH?

HOW LONG HAVE YOU BEEN STUDYING ENGLISH?
WHERE DID YOU LEARN HOW TO SPEAK ENGLISH?
DO YOU LIKE TO SPEAK ENGLISH?
DO YOU LIKE ANY OTHER LANGUAGE?
HOW MANY LANGUAGES CAN YOU SPEAK?
HOW MANY LANGUAGES ARE YOU ABLE TO SPEAK?
WHAT DO YOU LIKE ABOUT LEARNING LANGUAGES?

93 WHATS DIFFICULT ABOUT ENGLISH?

94 WHATS DIFFICULT ABOUT LEARNING LANGUAGES?
95 DO YOU HAVE ANY KIND OF PROBLEM WHEN LEARNING LANGUAGES?
96 HOW MANY JOBS HAVE YOU HAD UP TO NOW?
97 HOW MANY JOBS HAVE YOU HAVE SO FAR?
98 TELL ME ABOUT YOUR EXPERIENCE.
99 WHICH JOB DID YOU LIKE BEST? WHY?
100 WHICH ONE DIDNT YOU LIKE? WHY?
101 HAVE YOU EVER BEEN FIRED? WHY?
102 HOW MANY TIMES HAVE YOU BEEN FIRED?
103 HAVE YOU EVER CAUSED PROBLEM AT WORK?
104 HOW DO YOU GET ALONG WITH YOUR SUPERIORS?
105 HOW DO YOU USUALLY GET ALONG WITH YOUR WORKMATES?
106 WHY WOULD YOU LIKE TO WORK AT.......?
107 WHY DO YOU LIKE TO WORK AS A FLIGHT ATTENDANT?
108 WHY DID YOU DECIDE TO APPLY FOR THIS JOB?
109 WHAT DID YOU KNOW ABOUT.............? (VARIG?TAM?GOL? AZUL?,ETC?)
110 WHAT S YOUR OPINION ABOUT..........? (VARIG?TAM?GOL? AZUL?,ETC?)
111 WHAT DO YOU THINK ABOUT........... ...? (VARIG?TAM?GOL? AZUL?,ETC?)
112 DO YOU KNOW ANYONE FROM............? (VARIG?TAM?GOL? AZUL?,ETC?)
113 DO YOU KNOW ANYONE AT..................? (VARIG?TAM?GOL? AZUL?,ETC?)
114 WHO DO YOU KNOW AT.......................? (VARIG?TAM?GOL? AZUL?,ETC?)
115 AT WHAT DEPARTMENT DOES HE(SHE) WORK?
116 DO YOU GET ALONG WITH HIM (HER)?
117 HAS ANYONE FROM YOUR FAMILY EVER WORKED AT....? (VARIG?TAM?GOL?
AZUL?,ETC?)
118 WHAT DID HE (SHE) DO HERE?
119 HOW DID HE (SHE) LIKED THE JOB?
120 DOES HE (SHE) HIGHLY OF...............? (VARIG?TAM?GOL? AZUL?,ETC?)
121 DO YOU LIKE PLANES?
122 DO YOU LIKE AIRPORTS?
123 HOW MANY AIRPORTS DO YOU KNOW?
124 HOW MANY AIRPORTS HAVE YOU BEEN TO?
125 WHICH ONE DID YOU LIKE BEST? WHY?
126 WHICH ONE DIDNT YOU LIKE? WHY?
127 HOW DO YOU FEEL WHEN YOU ARE AT THE AIRPORT?
128 HAVE YOU EVER BEEN ON A PLANE?
129 HOW MANY TIMES?
130 HOW DID YOU FEEL WHEN YOU GOT ON A PLANE FOR THE FIRST TIME?
131 HAVE YOU EVER TRAVELLED A BROARD?
132 WHERE HAVE YOU BEEN TO?
133 WHAT COUNTRIES HAVE YOU BEEN TO?
134 DID YOU LIKE ANY PARTICULAR CITY? WHICH ONE? WHY?
135 WHAT CITIES HAVE YOU BEEN TO?
136 WHICH CITIES WOULD YOU LIKE TO VISIT TO? WHY?
137 WOULD YOU LIKE TO GO ABROAD? WHY?
138 DO YOU KNOW ANYONE THERE?
139 DO YOU KNOW ANYONE WHOS BEEN THERE?
140 WOULD YOU LIKE TO LIVE ABROAD? WHY?

Conforme observamos, neste segundo momento da entrevista o entrevistador quer saber sobre
sua vivncia de mundo, ou seja, o quo prximo do perfil de vida de um tripulante voc est.
Lembre-se que como comissrio de voo/piloto, voc dever aprimorar seus conhecimentos em
idiomas (especialmente o ingls e espanhol), curtir viajar e conhecer cidades e culturas em
todo o mundo e saber viver s, com responsabilidade e maturidade.
ENTREVISTA EM INGLS PARTE 3

Nesta terceira parte da seleo de perguntas em ingls realizadas em testes e exames de

proficincia no idioma, apresentamos mais 60 questes que podem ser indagadas pelo
examinador como forma de aprofundar a conversa em assuntos como temperamento e perfil
psicolgico do candidato a comissrio de voo/piloto.
Nas perguntas a seguir, preciso ser sincero e lembra-se do perfil que sua nova profisso ir
exigir de voc!
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DO YOU CONSIDER YOURSELF CALM?

DO YOU THINK YOU ARE HECTIC?
WHAT KIND OF LIFE YOU LEAD?
WHAT TYPE OF LIFE YOU HAVE?
WHAT KIND OF LIFE WOULD YOU LIKE TO LEAD?
DO YOU GET TIRED EASILY?
DO YOU EXERCISE?
DO YOU LIKE TO WORK OUT?
WHERE DO YOU GET YOUR EXERCISES?
HOW DO YOU GET YOUR EXERCISES?
IS IT IMPORTANT TO GET SOME EXERCISES? WHY?
ARE YOU PATIENT?
DO YOU LOOSE YOUR TEMPER EASILY?
WHAT MAKES YOU LOOSE YOUR TEMPER?
WHAT MAKES YOU NERVOUS?
WHAT GETS YOU MAD?
HAVE YOU EVER LOST YOUR TEMPER WITH YOUR PARENTS?
HAVE YOU EVER LOST YOUR TEMPER WITH YOUR BOSS?
HAVE YOU EVER LOST YOUR TEMPER WITH YOUR WORKMATES?
CAN YOU NAME ANY FAMOUS AIRLINE COMPANY?
WHERES LUFTHANSA FROM?
WHERES BRITISH AIRWAYS FROM?
WHERES JAL FROM?
WHERES KLM FROM?
WHERES TWA FROM?
WHERES UNITED AIRLINES FROM?
ARE YOU AFRAID OF HIGHEST?
ARE YOU AFRAID OF FLYING?
WHAT ARE YOU AFRAID OF?
DO YOU GET SCARED EASILY?171 WHAT DAY IS TODAY?
WHAT DATE IS TODAY?
WHICH IS YOUR FAVORITE DAY OF THE WEEK?WHY?
WHICH IS YOUR FAVORITE SEASON? WHY?
WHAT KIND OF WEATHER DO YOU LIKE?
WHATS THE WEATHER LIKE TODAY?
WHAT WAS THE WEATHER LIKE YESTERDAY?
WHAT TIME IS IT NOW?
AT WHAT TIME IS YOUR BREAKFAST?
DID YOU HAVE BREAKFAST?
WHAT DID YOU HAVE FOR BREAKFAST?
HOW MANY MEALS DO YOU USUALLY HAVE A DAY?
WHICH IS YOUR FAVORITE MEAL? WHY?
CAN YOU COOK WELL?
DO YOU KNOW HOW TO COOK WELL?
HOW OFTEN DO YOU COOK?
DO YOU LIKE PEOPLE?

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DO YOU LIKE TO WORK WITH PUBLIC?

ARE YOU SHY?
WHAT MAKES YOU SHY?
IF YOURE HIRED, WHAT ARE YOUR EXPECTATIONS ABOUT THIS JOB?
WHAT DOES A FLIGHT ATTENDANT HAVE TO DO?
WHAT S A FLIGHT ATTENDANTS JOB?
WHAT QUALITIES MUST A FLIGHT ATTENDANT HAVE?
WHATS NECESSARY FOR ONE TO BECOME A GOOD FLIGHT ATTENDANT?

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DO YOU LIKE TO TRAVEL?

HOW OFTEN DO YOU TRAVEL?
WHICH CITIES DO YOU KNOW IN BRAZIL?
WHICH CITIES DO YOU KNOW ABROAD?
WHICH CITIES DO YOU KNOW OVERSEAS?

ENTREVISTA EM INGLS PARTE 4

O quarto bloco de perguntas feitas em uma entrevista em ingls em companhias areas

apresenta questes relacionadas s memrias de infncia, relao com dinheiro e
comportamento no trabalho do candidato. Confira abaixo e bons estudos!
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HOW WAS YOUR CHILDHOOD?

WHAT WAS YOUR CHILDHOOD LIKE?
TELL ME ABOUT YOUR CHILDHOOD.
WHAT DID YOU LIKE TO DO WHEN YOU WERE A KID?
WHAT DID YOU USE TO DO WHEN YOU WERE A CHID?
DO YOU LIKE CHILDREN?
ARE YOU PATIENT WITH CHILDREN?
HAVE YOU EVER LOST YOUR TEMPER WITH CHILDREN?
WHAT HAPPENED EXACTLY?
DO YOU REGRET IT?
CAN YOU DRIVE?
HOW LONG HAVE YOU BEEN DRIVING?
DO YOU HAVE A CAR?
WHATS THE MAKER OF YOUR CAR?
CAN YOU SWIM?
DO YOU KNOW HOW TO SWIM WELL?
HAVE YOU EVER SAVED ANYONE FROM DROWNING?
WHEN DID YOU LEARN HOW TO SWIM?
WHAT DO YOU WISH YOU DID NOW?
WHERE DO YOU WISH WERE NOW? WHY?
WHAT DO YOU WISH YOU COULD DO TONIGH?
WHAT DO YOU WISH YOU HAD DONE YESTERDAY?
WHERE DO YOU WISH YOU HAD WORKED IN THE PAST?
WHERE DO YOU WISH YOU HAD BEEN BORN? WHY?
WHICH COUNTRY DO YOU WISH YOU COULD HAVE STUDIED IN?
WHERE DO YOU WISH YOU COULD HAVE GONE THIS MORNING?
IF YOU HAD TIME, WHAT WOULD YOU LIKE TO DO MORE OFTEN?
IF YOU HAD MONEY, WHAT WOULD YOU LIKE TO DO?
WHAT WOULD YOU DO, IF YOU WON A LOT OF MONEY?
WOULD YOU QUIT YOUR JOB, IF YOU WON THE SPORTS LOTTERY?
IF YOU WERE VERY RICH, WHAT WOULD YOU DO?
IF YOU HAD A WEALTHY FAMILY, HOW WOULD YOU FEEL?
ARE YOU AN AMBITIOUS PERSON?
WHAT DO YOU THINK ABOUT AMBITIOUS PEOLPLE?
WHAT DO YOU THINK ABOUT GREEDY PEOPLE?
IS THERE ANY GREEDY IN YOUR FAMILY?
WHO DO YOU HAVE WASH YOUR CLOTHES?
WHO DO YOU HAVE COOK FOR YOU?
WHO DO YOU GET TO HELP YOU WITH YOUR HOUSEWORK?
WHO DO YOU HAVE HELP YOU SOLVE YOUR PROBLEMS?
DO YOU HAVE MANY PROBLEMS?
CAN YOU SOLVE YOUR PROBLEMS ALONE?
CAN YOU WORK YOUR PROBLEMS BY YOURSELF?
HAVE YOU EVER NEEDED AN ANALYST TO HELP YOU WITH YOUR PROBLEMS?
ARE ANALYSTS IMPORTANT? WHY?
MUST YOU WORK EVERY DAY?
DO YOU HAVE TO WORK EVERY DAY?
WHAT HAVE YOU HAD TO DO RECENTLY?

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DO YOU HAVE TO GET UP EARLY MORNING? WHY?

HOW MANY SHOWERS MUST YOU TAKE TO FEEL GOOD?
MUST YOU WORK ON WEEKENDS?
DO YOU LIKE TO WORK ON WEEKENDS?
WOULD YOU OBJECT TO WORKING ON SATURDAYS AND SUNDAYS? WHY?
WOULD YOU MIND WORKING ON WEEKENDS?
HAVE YOU EVER HAD TO WORK ON WEEKENDS?
ARE YOU A HARD-WORKING PERSON?
HOW MANY HOURS DO YOU WORK A DAY?
HOW MANY HOURS ARE YOU USED TO WORKING A DAY?

ENTREVISTA EM INGLS PARTE 5

Uma entrevista de emprego exige muito preparo, especialmente se a entrevista for realizada
em outro idioma. Desse modo, a est mais uma srie de perguntas feitas em ingls na seleo
para cargos dentro da aviao civil.
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WHAT SHOULD YOU DO IF YOU WANT TO BECOME A GOOD FLIGHT ATTENDANT?

WHAT SHOULD YOU DO IF YOU WANT TO WORK AT ....(TAM, GOL, AZUL, EMIRATES, ETC..)
WHAT SHOULD YOU DO IN ORDER TO GET RICH?
IF YOU WANT TO BECOME FAMOUS, WHAT SHOULD YOU DO?
WHEN WAS THE LAST TIME YOU ATE OUT?
WHERE DID YOU GO?
WHEN WAS THE LAST TIME YOU READ A BOOK?
HOW LONG AGO DID YOU WAKE UP?
HOW LONG AGO DID YOU HAVE BREAKFAST?
HOW LONG AGO DID YOU GET HERE?
HOW LONG DOES IT TAKE YOU TO GET TO WORK?
HOW LONG DOES IT TAKE YOU TO EAT YOUR MEALS?
HOW LONG DOES IT TAKE YOU TO GET DRESSED?
DOES IT TAKE YOU A LONG TIME TO MAKE UP A DECISION?
- DOES IT TAKE YOU A LONG TIME TO MAKE YOUR MIND TO DO SOMETHING?
DO YOU HAVE PRESENCE OF MIND?
WHY IS IMPORTANT TO HAVE PRESENCE OF MIND?
IF YOU HADNT COME HERE TODAY, WHERE WOULD YOU HAVE YOU GONE?
IF YOU HADNT COME HERE TODAY, WHAT WOULD YOU HAVE DONE?
IF YOU HADNT APPLIED FOR A JOB HERE, WHICH AIRLINE WOULD YOU HAVE CHOSEN?
WHATS YOUR OPINION ABOUT OUR COUNTRY?
WHAT S YOUR OPINION ABOUT OUR ECONOMY?
DO YOU LIKE OUR CURRENT PRESIDENT?
ARE YOU A RELIGIOUS PERSON?
DO YOU CONSIDER YOURSELF A RELIGIOUS PERSON?
DO YOU LIKE TO GO TO CHURCH?
HOW OFTEN DO YOU GO TO CHURCH?
WHICH IS YOUR RELIGION?
WHAT DO YOU THINK ABOUT AIDS?
ARE YOU AFRAID OF IT?
DO YOU SMOKE?
HOW MANY CIGARETTES DO YOU SMOKE A DAY?
DO YOU HAVE ANY VICE?WHICH IS IT?
DO YOU LIKE TO DRINK?
WHICH IS YOUR FAVORITE DRINK?
DO YOU LIKE ALCOHOLIC BEVERAGES?
WHAT ARE YOU GOOD AT?
WHAT ARE YOU TERRIBLE AT?
DO YOU LIKE TO GAMBLE?
DO YOU CONSIDER YOURSELF TO BE A GAMBLER?
DO YOU USUALLY WIN OR LOSE MONEY?

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HOW DO YOU FEEL WHEN YOU WIN?

HOW DO YOU FEEL WHEN YOU LOSE?
WHAT DO YOU DO WHEN YOU LOSE MONEY?
WHERE DO YOU USUALLY GAMBLE?
- WHERE DO YOU USUALLY GO ON WEEKENDS?
WHERE DO YOU SPEND MOST OF YOUR WEEKENDS?
WHERE DO YOU MOST OF YOUR FRIENDS SPEND THEIR WEEKENDS?
WHAT DO YOU LIKE TO DO ON WEEKENDS?
WHAT DID YOU DO YESTERDAY?
WHAT TIME DID YOU WAKE UP TODAY?
WHERE DID YOU SPEND LAST WEEKEND?
HOW LONG DID IT TAKE YOU TO GET HERE TODAY?
HOW LONG DID IT TAKE YOU TO TAKE A SHOWER THIS MORNING?
HOW LONG DOES IT USUALLY TAKE YOU TO GET TO WORK?
HOW LONG DOES IT TAKE YOU TO MAKE UP YOUR MIND TO DO SOMETHING?

315 WHAT DID YOU THINK ABOUT THE INTERVIEW?

Com estas questes finalizadas nossa srie de perguntas realizadas em entrevistas de

emprego em ingls para comissrios de vo, atendentes de check-in, pilotos e outros cargos
dentro da aviao civil.
No prximos artigo iremos publicar algumas situaes que podem ser perguntadas em ingls
para os candidatos.
ENTREVISTA EM INGLS SITUAES BORDO

Para complementar seus estudos para a seleo em ingls em companhias areas,

elaboramos abaixo algumas perguntas sobre situaes que possam ocorrer na rotida do
comissrio de vo.
1. A DRUNK PASSENGER IS DISTURBING THE OTHERS. THERE ARE OTHER EMPTY SEATS. WHAT
WOULD YOU DO? I would chance this passenger for another seat! And I would offer a
candy coffebeacause candy help when we are drunk.

2. SUPPOSE THE SAME THING HAPPENS, BUT THERES NO EMPTY SEAT. WHAT WOULD YOU DO?
I would offer a candy coffee because help when we are drunk, and I offer a pillow and
blanket maybe this passenger can fall asleep.
3. THE SEAT IS BROKEN AND THE PASSENGER CANT MOVE IT. THERE ISNT ANY OTHER FREE SEAT.
WHAT WOULD YOU DO?
I apologize for the inconvenience and then I would offer a pillow maybe can help this
passenger stay more comfortable!

4. A PASSENGER BOARDS WITH HIS OR HER PET. WHAT WOULD YOU DO?
If is the guide dog I do nothing because guide dog is allowed in the airplane, but If
dont I would ask for this Sr pay the tax for a pet transport, because animals can't
travel inside the airplane

5. A PASSANGER BOARDS WITH A WRONG-SIZED SUITCASE.WHAT WOULD YOU DO?

6. A DIZZY (SICK) PASSENGER ASKS FOR HELP. WHAT WOULD YOU DO?

7. A PASSENGER IS AFRAID OF TURBULENCES. WHAT WOULD YOU DO?

I would try calm this passenger and I can talk with he and try make the control in this
situation
8. A PASSENGER EATS AND ASKS FOR A SECOND HELPING, BUTTHERES NO EXTRA FOOD. WHAT
WOULD YOU DO?
I apologize for the inconvenience and I can offer a anything for drink and a candy

9. THE SAME THINGS HAPPENS, BUT THERES SOME FOOD LEFT. WHAT WOULD YOU DO?
10. YOU DROP THE TRAY WITH THE MEAL OVER A PASSENGER. WHAT WOULD YOU DO?
11. A PASSENGER CANT EAT ANY OF THE FOOD ON BOARD. WHAT WOULD YOU DO?
12. A MOTHER ASKS FOR BABY FOOD. WHAT WOULD YOU DO?
13. A MOTHER ASKS FOR A FEEDING-BOTTLE. WHAT WOULD YOU DO?
14. A PASSENGER TAKES THE WRONG SEATS. WHAT WOULD YOU DO?
15. TWO PASSENGERS HAVE THE SAME SEAT NUMBER. WHAT WOULDYOU DO?
16. A PASSENGER IS SITTING IN THE FIRST CLASS ROW WITH A TOURIST TICKET. WHAT WOULD
YOU DO?
17. A PASSENGER IS SMOKING IN A NON-SMOKING AREA. WHAT WOULD YOU DO?
18. YOU SPILT WATER ON A PASSENGER. WHAT YOULD YOU DO?
19. YOU WILL HAVE TO RETURN, BECAUSE THE AIRPORT IS CLOSED. WHAT YOU SAY?
20. IN CASE OF CRASH FORCED LANDING. WHAT WOULD YOU SAY?
21. YOU HAVE TO GIVE INSTRUCTIONS IN AN EMERGENCY. WHAT WOULD YOU SAY?
22. IN CASE A DOCTOR IS REQUIRED. WHAT WOULD YOU SAY?
23. A PASSENGER IS STANDING WHERE ITS NOT PERMITTED. WHAT WOULD YOU DO?
24. A PASSENGER IS HAVING AN ARGUMENT WITH ANOTHER PASSENGER. WHAT WOULD YOU DO?
25 A PASSENGER COMPLAINS ABOUT THE FOOD. WHAT WOULD YOU DO?
26 A PASSENGER ASKS YOU TO VISIT THE COCKPIT. WHAT WOULD YOU DO?
27 A MOTHER ASKS FOR A PLACE TO CHANGE HER BABYS DIAPER. WHAT WOULD YOU DO?
28 A PASSENGER VOMITS. WHAT WOULD YOU DO?
29 A PASSENGER HAS A GUN AND POINTS IT AT YOU. WHAT WOULD YOU DO?
30 A PASSENGER WITH MENTAL PROBLEMS HITS HIS NEIGHBOUR. WHAT WOULD YOU DO?
31 A PASSENGER IS MAKING A LOT OF NOISE AND DISTUBING THE OTHJERS. WHAT WOULD YOU
DO?
32 A PASSENGER EATS, PUTS THE TRAY UNDER THE SEAT AND FALLS ASLEEP. WHAT WOULD YOU
DO?
33. A PASSENGER DIES BEFORE THE PLANE TAKES OFF. WHAT WOULD YOU DO?
34. A PASSENGER DIES DURING THE FLIGHT. WHAT WOULD YOU DO?
35. A PASSENGER WANTS SOMETHING TO READ. WHAT WOULD YOU DO?
36. THE PLANE IS ABOUT TO LAND AND A PASSENGER REFUSES TO PUT HIS SEAT BELT. WHAT
WOULD YOU DO?
37. THE PLANE IS HAVING SERIOUS TECHNICAL PROBLEMS AND ITS FALLING VERY FAST. WHAT
WOULD YOU DO?

A dica responder com sinceridade, lembrando das responsabilidades do comissrio de voo

em relao segurana de voo, conforto e bem-estar dos passageiros e tripulao.

BOA SORTE!