Professional Documents
Culture Documents
Nurs478 Healthcaredelivery Barcelo Coiner Garcia Miramontes Rosenow
Nurs478 Healthcaredelivery Barcelo Coiner Garcia Miramontes Rosenow
Definition
o Total responsibility
o RNs have high autonomy
Microsystem Model:
Leadership
Microsystem Mode
Organizational Culture and Support
Culture
oSupportive
oTeamwork
oFloat pool
oI.C.A.R.E.
Organizational Support
oRecognition for nurses/units
oUnit Care coordination
oSkills fair
Effect on Delivery of Care
Microsystem Model:
Patient Focus & Staff Focus
Microsystem Model:
Interdependence of Care Team
(US Department of
Veterans Affairs, 2015).
12/1/15
Microsystem Model:
Use of Information and Healthcare Technology
Microsystem Model:
Process for Healthcare Delivery Improvement
BCMA
oScanning
CPRS
o Standardized
o Difficult to hack
VistA
Telehealth Services
Nurse badges
Improvement
Microsystem Model:
Staff Performance Patterns
Evaluation of Skills
oSkills fair
Yearly Evaluations
oNurse and Manager
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References
Staff Presentation
oStep 1: Talk to staff
oStep 2: Talk to unit manager
oStep 3: Staff in-service
oStep 4: Implement with VA white belt
Plan for Successful Completion
oStep 5: Evaluation
oGradual changes
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12/1/15
Reference
U.S. Department of Veterans Affairs. (2015). About VA:
Mission, vision, core values, and goals. Retrieved from
http://www.va.gov/about_va/mission.asp
U.S. Department of Veterans Affairs. (2015, June 3).
VistA. Retrieved from http://www.ehealth.va.gov/
VistA.asp
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