Communication, Levels of Communication, Interpersonal Communication,

Communication in the Organization, Communication Destination, Listening, Improving

your Listening Skills, Nonverbal Communication, Barriers to Communication,
Overcoming Communication Barriers, Speech, Selecting a Topic, Thesis Statement,
Introduction of the speech, Body of Speech, Modes of Delivery, Strategic Oral Delivery,
Making a Good Speech, Handling Questions and Answers, Responding Questions and
Answers, Significance of the Setting, Visual Aids, Group Communication, Elements of
Effective Written Communication , Preparing for Effective Business Writing, Parts of
Business Letter, Direct Request- Letters, Good Newsletters, Disappointing Newsletters,
Writing Persuasive Message, Writing Resumes.