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Michaela Costa

4444 Memory Ln. | 222-222-2222 | Michaela_costa@yahoo.com

OBJECTIVE:
To complete my e-portfolio with a good grade.
EDUCATION:
BACHELOR OF SCIENCE IN HUMAN RESOURCES DEVELOPMENT
University of Houston Houston, Tx.
GPA: 3.3
MINOR IN PUBLIC RELATIONS
University of Houston Houston, Tx.
SKILLS AND ACCOMPLISHMENTS:
COMPUTER SKILLS
Proficient in Microsoft Word, PowerPoint, Access, and Excel 2013
Proficient in HTML
EDUCATIONAL HONORS:
Academic Excellence Scholarship (August 2013-May 2017)
Deans List (Spring 2014)
Good Academic Standing (August 2013-August 2015)
VOLUNTEER WORK:
Houston Food Bank Portwall: Worked in teams to build boxes with a variety of food options.
These are sent to areas across the United States experiencing tragedies. (June 2015-July 2015)
OTHER QUALIFICATIONS
Effective multi-tasking with a positive attitude
Excellent organizational, communication, and interpersonal skills
Strong problem-solving skills: able to identify where there are problem and work towards a
solution
Skilled in creating positive relationships with customers and other individuals
EXPERIENCE:

GAME INFORMER | GAMESTOP | MAY 2012-JUNE 2013


Communicated and developed positive relationships with customers: This lead to an increase in
personal regulars of the store
Used knowledge about games and their equipment to sell products fit to customers needs
Worked with managers to achieve goals for work days and weeks on sales
Reorganized and tended to the stores appearance depending on what was trending
Volunteered to work at four short staffed Gamestop stores in the district over several months
Trained new hires in working the cash register and the structure of the store
CAR HOP | SONIC | AUGUST 2012-2013
Effectively listened and took customers orders
Calmly handled an abundance of customers during lunch, dinner, and Texans Tuesday (giving
out free slushies for Texans winning)
Delivered food to customers at their vehicles with a positive attitude and friendly smile

Handled situations that arose promptly and without hesitation. These could be anything from
orders being messed up to unsatisfied customers

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