Dominic Benavidez

1710 Coal Pl SE APT #3 Albuquerque, NM 87106

Phone: (575) 642-6796 E-Mail: dominicb@unm.edu

Professional Summary
I am a student studying management information systems at the University of New Mexico. I have two years of
competitive sales/retail experience. My strengths include customer service, troubleshooting, and working with
and communicating about various technologies. I have strong desire to learn and work with new technologies. Im
currently racing for and act as the President for the UNM cycling club.

Work Experience
BEST BUY MOBILE, Albuquerque, NM
Mobile Sales Consultant2014 - 2015

Salesmen for mobile phones, tablets, and peripherals.

Activated new and existing handset contracts for Verizon, AT&T, Sprint, T-Mobile, and various non-contract
carriers.

Worked with cellular carriers and device manufacturers over the phone and online concerning customer
needs.

Recommended new technologies in customers lives through product knowledge, personal experience, and
customer personal inquiries.

In-store expert for troubleshooting customer technical and software problems involving cellphones, tablets,
and PCs.

Did product warranty service included diagnosing problems, packing, shipping, and receiving product.

Worked in a small work environment with a small team and large traffic volume.

Learned organization skills with small work environment keeping accessibility in mind.

BEST BUY CO., INC, Las Cruces, NM

Mobile Sales Consultant2013 - 2014

Salesmen for mobile phones, tablets, laptops, desktop PCs and peripherals.

Activated new and existing handset contracts for Verizon, AT&T, Sprint, T-Mobile, and various non-contract
carriers.

Worked with cellular carriers and device manufacturers over the phone and online concerning customer
needs.

Explained new technologies to users and found the best technology needs for each unique user through
personal inquiries.

Work in large teams in conjunction with other large teams to achieve sales expectations.

Kept track and organized large amounts of product in a large salesroom floor.

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Education
UNIVERSITY OF NEW MEXICO, Albuquerque, NM

2013 - Present

Pursuit of a BA in Management Information Systems

DONA ANA COMMUNITY COLLEGE, Las Cruces, NM

2012 - 2013

Non-degree seeking dual-credit student during junior and senior year of high school

Skills
Ability to teach and communicate about technologies including: cellphones, tablets, Windows PCs, Mac PCs, and
WAN/LAN networking.
Diagnosing and troubleshooting problems with various software and hardware (Windows, Mac, and Linux
operating systems. MS Office,)
Research solutions for problems from company resources and through the Internet.
Build desktop computers and home server boxes from the ground up.
Work well under deadlines, and in stressful interactions with users.

References: Available on request.