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    Sunyoung Park: GSC Customer Service Rep

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    SunYoung Park has over 2 years of experience in customer service roles, providing support in both English and Korean. She has a proven track record of resolving customer concerns through her computer and customer service skills, managing policies and procedures, and training other employees. Her most recent role at Smallish Internet Shopping Mall involved solving problems, managing customer service policies for a startup, and achieving over 95% customer satisfaction.

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    Sunyoung Park: GSC Customer Service Rep

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    17 views1 page
    SunYoung Park has over 2 years of experience in customer service roles, providing support in both English and Korean. She has a proven track record of resolving customer concerns through her computer and customer service skills, managing policies and procedures, and training other employees. Her most recent role at Smallish Internet Shopping Mall involved solving problems, managing customer service policies for a startup, and achieving over 95% customer satisfaction.

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    SunYoung Park has over 2 years of experience in customer service roles, providing support in both English and Korean. She has a proven track record of resolving customer concerns through her computer and customer service skills, managing policies and procedures, and training other employees. Her most recent role at Smallish Internet Shopping Mall involved solving problems, managing customer service policies for a startup, and achieving over 95% customer satisfaction.

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    Download as docx, pdf, or txt
    17 views1 page

    Sunyoung Park: GSC Customer Service Rep

    Uploaded by

    api-302462261
    SunYoung Park has over 2 years of experience in customer service roles, providing support in both English and Korean. She has a proven track record of resolving customer concerns through her computer and customer service skills, managing policies and procedures, and training other employees. Her most recent role at Smallish Internet Shopping Mall involved solving problems, managing customer service policies for a startup, and achieving over 95% customer satisfaction.

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    SunYoung Park

    122 W South Temple, Salt Lake City, UT 84101/ (801)-361-3486

    GSC Customer Service Rep


    QUALIFICATIONS

    Experienced computer works while having consultation call

    2 years experience on giving customer service in English and Korean languages

    Excellent computer skills and customer service skills

    55+ words per minute typing speed

    PROFESSIONAL EXPERIENCE
    2014-2015 Smallish (Internet Shopping mall)
    Customer Service Call-Center

    Solved problems by creating process and procedures for customer service

    Managed the policies of customer service for this start-up company

    Spoke to 30 + customers a day and resolved concerns

    Trained new employees on policies of customer service

    Reached customer satisfaction on customer service over 95%

    2012-2015 ByulDaBang Caf


    Counterperson

    Gave travel advice to foreigner customers

    Received praise for reducing customers complaints by 15%

    Managed multi-tasking while getting orders, preparing drinks and food

    EDUCATION
    Hanyoung Foreign Language High School, 2015
    LDS Business College, Salt Lake City, UT

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